Garden Adventure Ltd Reviews

4.8 Rating 257 Reviews
69 %
of reviewers recommend Garden Adventure Ltd
4.8
Based on 257 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Garden Adventure Ltd Reviews
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Phone:

01342 477774

Email:

sales@gardenadventure.co.uk

Location:

19 Manor Road,
19 Manor Road
East Grinstead
RH19 1LP

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Garden Adventure Ltd 5 star review on 7th March 2023
Linda Fauld
Garden Adventure Ltd 5 star review on 4th May 2022
Niki
Garden Adventure Ltd 4 star review on 17th March 2022
Peter Abbott
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 7th August 2021
Rachael
Garden Adventure Ltd 5 star review on 2nd August 2021
JT
49
Anonymous
Anonymous  // 01/01/2019
3 years promised new doors and windows to be told today your not getting them
Helpful Report
Posted 7 years ago
Joanne - may I qualify our telephone conversation so that others may better understand how we have arrived at this situation. There are rare occasions when the manufacturing process lets us down and goods are not to the required standard. When this happens, there is no hesitation in supplying replacement parts, as we did in this case. The anomaly here is your location, that being on the Isle of Wight. As per our terms and conditions, we can only supply to the UK mainland, any onward transportation is contracted directly between our customers and their chosen transportation agency. This would have been brought to your attention at the point of ordering. So, just like the original cabin kit was delivered to the south coast haulier, the replacement items were also dealt with in the same way. The replacement goods were signed for at the hauliers (in good order) for their transportation on to yourself. If the goods subsequently arrived to you in an unfit state, can I suggest you contact them for service recovery.
Posted 7 years ago
Very pleased.
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Posted 7 years ago
We would recommend this company to any one. Great service, good product and very good communications Should we require further timber out buildings Garden Adventure would be our first call.
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Posted 7 years ago
We had a be-spoke cabin 7.5m x3.75 designed & built by Garden adventure this included a base that was built some 2 weeks previous by Martin & his team ...... We are pleased with the quality of the cabin the quality of the build and the team, all friendly polite & accommodating, nothing was to much trouble highly recommended very competitively priced
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Posted 7 years ago
We are very pleased with our log cabin. It is very attractive,enhances our garden and provides the extra space needed for our daughters hobbies. We were very impressed with the men who erected it .They were efficient and quick .
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Posted 7 years ago
Excellent product at competitive price, helpful advice, good company to deal with.
Garden Adventure Ltd 5 star review on 13th January 2017
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Posted 7 years ago
Great product and excellent service. Just perfect!
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Posted 7 years ago
Good value cabin which was well constructed by the team. They even built the base so everything was managed by Martin, very pleased, would use again but as cabin will last in excess of 25 years I don't need to. I choose the 4m by 3m cabin.
Garden Adventure Ltd 5 star review on 9th January 2017
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Posted 7 years ago
This guy was a pleasure to do business with great company Thank you
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Posted 7 years ago
Fantastic communication from start to finish. Martin was at the end of the phone to answer any questions we had. The cabin is solid, a great size. The *only* thing I think that could be improved is the instruction sheet that comes with it, as it was extremely hard to read the numbers to the pieces of wood, it took some guess work on our part to make sure it was correct. Would definitely recommend - in fact I already have to several!
Garden Adventure Ltd 5 star review on 9th January 2017
Helpful Report
Posted 7 years ago
The communication process was not as expected. Paid an additional charge for base & cabin erection which was poor and can see daylight through roof and floor joins. Had to spend additional money & own time in an attempt to make good.
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Posted 7 years ago
Hi Joanne So sorry to hear of the issues experienced, this is the first time I have been made aware of any problems encountered with the cabin. I wish you had made contact and I could have got the installation team back to make good any snags that were apparent.
Posted 7 years ago
Although initially unhappy with the delayed delivery, when the cabin did come, I found the driver to be very helpful and pleasant. The product was of a high quality and went together very well. I was very pleased with the end result, may thanks. Colin
Garden Adventure Ltd 4 star review on 5th November 2016
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Posted 7 years ago
Martin was brilliant. So helpful. He kept us informed at various stages. Got information for us and was a very genuine & nice man. Would definitely recommend Garden Adventure. Brilliant on price too!!
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Posted 7 years ago
I ordered the 4x 4m cabin. The purchase was easy online but I forgot to add the felt roof at checkout. I contacted Martin and he easily added it later. Parts were dropped off 5 weeks later and they didn't need any help, but it's important to have a good space free kerbside. Only a few days later, the installation was arranged mutually and apart from a couple of cups of tea, I watched the cabin go up in 4 hours. Very polite team. Professional and trouble free all the way from start to finish. Very pleased and highly recommended.
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Posted 7 years ago
I recently purchased the Liverpool log cabin 6x6m. I found it very easy to put together, Martin is a very pleasant and helpful guy and I would'nt hesitate to purchase another product from him, very highly recommended
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Posted 7 years ago
We are very please with our decking, it has made the back of our house a lovely place to sit and relax. We are very pleased with the service received. Martin was very helpful in the design. Would recommend Martin's work.
Helpful Report
Posted 7 years ago
Great customer service, questions answered promptly. Good quality product well made one, of the few companies that would make a bespoke cabin to my dimensions at a good price and quality. Build instructions a little difficult to follow.
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Posted 7 years ago
We ordered an Alpina 5x4m cabin from Martin for our garden. We were a wee bit aprehensive as we are at the opposite end of the country in the north east of Scotland. It arrived safely however and the driver even lifted into our back garden right alongside the base for it! My son in law and my self built the cabin over the weekend and found it very easy to assemble. None of us are joiners just keen amateurs! On the Monday my wife and I put on the shingles. Although this took a bit of time it was straightforward and well with the effort. The cabin looks fantastic. The week after it was assembled we had a week of torrential rainstorms but the cabin remained dry! I can't recommend the cabin highly enough and look forward to many happy years using it. It looks great in the garden. I would have no problem ordering from Martin again and could recommend him to anyone. Sincerely Andrew Ritchie
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Posted 7 years ago
Had a large cabin installed by garden adventure and I am very please with the finished installation, the quality and service was first rate and I would have no problems in highly recommending this company. My cabin is being used as a new tattoo studio and is absolutely ideal. Clients always passing comments on how great the studio is. With many wanting one. Thanks again for great service and a great product.
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Posted 7 years ago
Very helpful advice, cabin is great quality and delivery was on time and efficient. Great experience
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Posted 7 years ago
Garden Adventure Ltd is rated 4.8 based on 257 reviews