“When looking for a product like a load balancer, feature set is pretty standard across most vendors.
What makes loadbalancer.org outstanding is the level of support they provide and the ends they are willing to go to in order to resolve your issues.
They will take point and engage with your application vendor, set up replica labs and are work diligently to get to the bottom of it.”
Hi Patrick, I do believe the support engineers love coming into work so to hear it from yourself as a customer is such an amazing treat, thank you :)
“Great communication and very "available" people.
Easy to configure and really powerful software...still to investigate all the functionalities.
(And most important a Linux base solution that can run over any virtual environment)”
We are pleased you like the product and that the support team are there for you when needed.
Thank you for your excellent review!
“As usual, impeccable support service. Prompt responses to queries backed up by very knowledgeable staff. Without doubt the best support service I have encountered. Gives us a huge amount of confidence in deploying loadbalancer.org units to our customers knowing we have such a service available.”
This is our aim we are thrilled you feel confident :)
“Would definitely recommend loadbalancer.org products and services. Their loadbalancer physical and virtual appliances are well put together, cost-effective, and would recommend them to anyone looking for an easy-to-configure yet capable load balancer to add to their infrastructure. The level of after-sales support they provide is also top notch. They are always quick to respond, polite, and resolve any queries with a minimum of fuss.
These guys are a great example of how to run a support team, and I've had to deal with quite a few over the years!”
Thank you for this excellent review, we really appreciate your time to leave us such amazing feedback!
“We've had an array of Loadbalancer.org appliances deployed for close to 10 years now and we will not consider another platform. These are simply the best loadbalancers. Occasionally we engage Lb.org support. With the live chat feature you get technical issues resolved immediately.
- Joe Lucchesi
Nice review thank you! We appreciate each review it ensures we are heading the right way :)
“The Loadbalancer.org virtual appliance works beautifully. It gives is the flexibility we need for types of routing, custom load balancing schemes and handles all the traffic we can throw at it very well. Brilliant product!”