How would you rate
"When looking for a product like a load balancer, feature set is pretty standard across most vendors.
What makes loadbalancer.org outstanding is the level of support they provide and the ends they are willing to go to in order to resolve your issues.
They will take point and engage with your application vendor, set up replica labs and are work diligently to get to the bottom of it."
Hi Patrick, I do believe the support engineers love coming into work so to hear it from yourself as a customer is such an amazing treat, thank you :)
"I always get excellent support from loadbalancer.org. It is top notch service. I have been using them for 4 or 5 years and highly recommend their product."
"Great communication and very "available" people.
Easy to configure and really powerful software...still to investigate all the functionalities.
(And most important a Linux base solution that can run over any virtual environment)"
We are pleased you like the product and that the support team are there for you when needed.
Thank you for your excellent review!
"The support (outside support window) was fabulous towards resolution of Transparent Proxy issue."
"Response was within the hour with the problem diagnosed almost straight away. really impressive service."
"As usual, impeccable support service. Prompt responses to queries backed up by very knowledgeable staff. Without doubt the best support service I have encountered. Gives us a huge amount of confidence in deploying loadbalancer.org units to our customers knowing we have such a service available."
"Would definitely recommend loadbalancer.org products and services. Their loadbalancer physical and virtual appliances are well put together, cost-effective, and would recommend them to anyone looking for an easy-to-configure yet capable load balancer to add to their infrastructure. The level of after-sales support they provide is also top notch. They are always quick to respond, polite, and resolve any queries with a minimum of fuss.
These guys are a great example of how to run a support team, and I've had to deal with quite a few over the years!"
"We've had an array of Loadbalancer.org appliances deployed for close to 10 years now and we will not consider another platform. These are simply the best loadbalancers. Occasionally we engage Lb.org support. With the live chat feature you get technical issues resolved immediately.
- Joe Lucchesi
"Your support is top notch, I almost always get immediate answers and support."
"Your support it is awesome! I’ve never worked with any other vendors that had support like yours. Thank you!"
"Having been a customer for many years we find the support offered is second to none."
"The Loadbalancer.org virtual appliance works beautifully. It gives is the flexibility we need for types of routing, custom load balancing schemes and handles all the traffic we can throw at it very well. Brilliant product!"