“I have nothing but praise for my entire experience with LMF from the surveyors, installers and customer services (especially Sophie who went above and beyond to make sure a small fault was dealt with). In such troubling times its is a breath of fresh air to feel looked after so impeccably. Many thanks.”
Posted 2 months ago
Thanks so much for taking the time to leave this review Rachel . We're so happy that you're pleased with our service and your thanks has been passed onto Sophie .
“Your services are absolutely perfect. Thank you very much we WILL have a warm winter now.
Best wishes to you all.
Once again thank you
Errol and Sue Robertson”
Posted 2 months ago
Errol and Sue , thanks so much for taking the time to leave such positive feedback . Our customer experience is very important to us and its great to hear that you are so happy with our service . Best wishes to you both from the LMF Team.
“I was very happy with the service I received, although sceptical at first. Once your agent went through what help you maybe able to offer me, I was keen to learn more. I was given clear details with no details hidden from me.
After going through a check list of benefits and disabilities I was told that I would hear from you in the near future to arrange to carry out a full survey on my home. The survey was carried out by an approved specialist and he was very thorough but kept me informed of all the details needed. I was then told that someone will be in touch when your team will be working in my area.
A month or so passed when out of the blue I received a call saying that you had a cancellation and could come down the following week, of course I jumped at the chance.
The team arrived nice and early, after a coffee and a discussion on how they will proceed they cracked on with the installation. The guys worked faultlessly all day and worked on past 8pm in the evening to finish it all. They had a few difficult issues to overcome but didn't complain at anytime.
I would highly recommend the company, the installation team and the third parties involved. All of my family have benefited from the good work carried out and im pleased to say that my life has been made a little more comfortable thanks to the help of Lmf.”
“Great service from these guys. Arrived promptly & carried out all work required in an efficient manner & overcome any problems easily & professionally. Explained how settings worked & ensured I was happy before leaving. Highly recommended. 10/10”
“Great company always helpful.
Megan who was extremely helpful and went above and beyond making calls to EDF who weren't listening to me. On site staff to were great and left everything clear and tidy.”