Little Folks Furniture Reviews

4.7 Rating 160 Reviews
93 %
of reviewers recommend Little Folks Furniture
4.7
Based on 160 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Little Folks Furniture Reviews
Visit Website

Phone:

01985 300588

Email:

customerservices@littlefolksfurniture.co.uk

Location:

The Old Silk WorksBeech Avenue
Warminster
BA12 8LX

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Little Folks Furniture 5 star review on 25th March 2024
Anonymous
Little Folks Furniture 5 star review on 12th March 2024
Andy
Little Folks Furniture 5 star review on 26th January 2024
Anonymous
Little Folks Furniture 5 star review on 18th July 2023
Simon
Little Folks Furniture 5 star review on 4th April 2023
Emma E-B
Little Folks Furniture 5 star review on 5th January 2023
Georgina
Little Folks Furniture 5 star review on 5th January 2023
Georgina
4
Anonymous
Anonymous  // 01/01/2019
I ordered a Classic Beech High Sleeper Bed with Full Length Desk and Chest back in August 2022. After I read the great reviews I was happy to spend over £1100 in order to get a quality product. When building the product we were quite unhappy as it seemed quite poorly made but my daughter loved it so we kept it. Late last year the 3 drawer chest that sits under the bed stopped staying shut and after a few weeks the ball bearings fell out of the runners. Customer service were helpful in sending replacements but the bottom drawer continued to open so yet another set of, better manufactured, runners were sent and the drawers continue to partially open. I have requested a refund for the cost of the drawers (£160) but have been flatly refused. In turns out Little Folks Furniture only guarentee their product for 12 months which seems very short given the price of the product. Very dissappointing to not look after a high spending customer and even offer a partial refund.
Helpful Report
Posted 3 weeks ago
Lovely items and better quality than most, should be durable
Helpful Report
Posted 3 weeks ago
Dear Jan & Mary, Thank you for leaving us a lovely review of your new Little Folks Furniture items! If there is anything else we can help with, please don't hesitate to get back in touch. With warm wishes, The Team at Little Folks Furniture
Posted 3 weeks ago
Lovely quality furniture. We had a question about the order so phoned up and had excellent service during the ordering. Furniture arrived with perfect timing and was delivered to our room of choice. Will definitely buy more furniture from here again in the future.
Little Folks Furniture 5 star review on 25th March 2024
Helpful Report
Posted 3 weeks ago
Good evening, We wanted to thank you for sending over such a great review of your new Little Folks Furniture Fargo bunk beds and trundle. - They look fabulous in their new room! We're also really pleased to hear that you felt you received great service too, and we look forward to helping you again in the future. With best wishes, The Team at Little Folks Furniture
Posted 3 weeks ago
Great customer service from first enquiry to order, Product is of a superior finish and quality to anything else we had looked at in the marketplace. We are very happy we went with Little Folks and as the old saying says you pay for what you get! The construction and materials used are what separates this product from its competitors. We have twin boys and needed a product that would with stand their excitement!
Little Folks Furniture 5 star review on 12th March 2024
Helpful Report
Posted 1 month ago
Dear Andy, We want to thank you for taking the time to leave us such a fabulous review! - We are over the moon that you and your boys love the Fargo bunk bed so much, and we hope you continue to enjoy it for many years to come. Should there be anything else that you require, please don't hesitate to get back in touch with us. Best wishes, The Team at Little Folks Furniture
Posted 3 weeks ago
The quality of the bed & trundle is very good - very sturdy. The bed and trundle was easy to ensemble. My toddler loves his new bed.
Helpful Report
Posted 1 month ago
Dear Timothy, Thank you for taking the time to leave us such a lovely review of your new Little Folks Furniture bed and trundle. We're really pleased that you found it straight forward to assemble, and that your little one loves his new bed too. We hope that your toddler continues to enjoy his bed for many years to come, and if there is anything else that we can help you with, please don't hesitate to give us a call. With many thanks, The Team at Little Folks Furniture
Posted 1 month ago
Excellent product and very happy but please do create and offer an in home assembly service. The furniture is wonderful, it’s just not many people’s strength making it. Thank you, Nicholas
Helpful Report
Posted 1 month ago
Dear Nicholas, Thank you for taking the time to leave such a great review of the product.- We're really pleased that you are happy with the product! We do currently offer an assembly service, which can be selected at the point of purchase on our website, at the check out. We hope that you enjoy your Little Folks furniture for many years to come, but should there be anything else that we can assist with, please don't hesitate to get back in touch. With warm wishes, The Team at Little Folks Furniture
Posted 1 month ago
The process was quite simple and smooth. The people I dealt with at the Little Folks Furniture were very friendly. They listened to my concerns and they advised me accordingly. Very happy with the result. Nice sturdy bed as well.
Helpful Report
Posted 1 month ago
Good evening, Thank you for taking the time to leave us a great review. We're really pleased to hear that you were impressed with both the service you received, and also the bed itself. Should there be anything else that we can help you with, please don't hesitate to get back in touch. With best wishes, The Team at Little Folks Furniture
Posted 1 month ago
The mattress is good quality and we are very pleased. The delivery could have been a little more informative as we got notice on the day of delivery. That’s okay if you have no other commitments. Overall very pleased.
Helpful Report
Posted 2 months ago
Dear Jan Thank you for your review of your Little Folks Furniture mattress. We're so pleased to hear that you are happy with the mattress quality. We will feed back your comments about the delivery notifications to our couriers; many thanks for raising this. Should there be anything else that we can help you with, please don't hesitate to get back in touch. With warm wishes, The Little Folks Furniture Team
Posted 1 month ago
Absolutely delighted with the furniture - excellent quality and easy to assemble. Matresses are extremely well made too. Such a pity that the same cannot be said of the delivery service
Helpful Report
Posted 2 months ago
Dear Jacky, Thank you for your review of your Little Folks furniture items. We're really pleased that you're happy with the quality, and should there be anything else that we can help with, please don't hesitate to get back in touch. With warmest wishes, The Little Folks Furniture Team
Posted 1 month ago
Good quality bunk bed No manufacturing defects ot parts missing Easy to assemble
Helpful Report
Posted 2 months ago
Dear Dwayne, Thank you for leaving us a product review. We are really pleased to hear that you are impressed with the quality and assembly of the bunk bed. Should there be anything else that we can help you with, please don't hesitate to get back in touch. Best wishes, The Little Folks Furniture Team
Posted 2 months ago
Easy to order online, arrived when they said it would. I booked the assembly service and was all good.
Helpful Report
Posted 2 months ago
Dear Charles, Thank you for taking the time to leave a review. We hope that your family enjoys the bed for many years to come! Do let us know if we can be of any further help. Best wishes, The Little Folks Furniture team.
Posted 2 months ago
Easy to place an order, arrange delivery, great assembly service - and a lovely bed for my boy! thank you
Helpful Report
Posted 2 months ago
Dear Charlie, Thank you ever so much for taking the time to feed back to us about your experience of buying a Little Folks Furniture bed for your little boy. We hope you both enjoy the bed for many years to come, and if there is anything else that we can help you with please do get back in touch. With best wishes, The Team at Little Folks Furniture
Posted 2 months ago
Quality of the product is outstanding! Highly recommend
Little Folks Furniture 5 star review on 26th January 2024
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Posted 2 months ago
Wow, what a fabulous photo! - Thank you for leaving us such a lovely review of your new bunk bed. We're really pleased that you love the bed. Warm wishes, The Team at Little Folks Furniture
Posted 2 months ago
Placed an order for a bunk bed which was in stock on the 4th of September and after calling them was told that the order was going to take 2-3 weeks for delivery. Almost 3 weeks have now passed and no bunk bed nor communication from little folks about any delay. I am starting to doubt all of the 5 star reviews on here.
Helpful Report
Posted 6 months ago
We ordered bunk beds for the grandkids and went for the free delivery option as we had plenty time however the company that was delivering these after 6/7 days told me that there was a problem and one of the packages was damaged and they were going to send all back to Little folks ?? Long story short I contacted little folks (Laura) and they were very helpful I did however pay £30 delivery and these were delivered promptly without any damage. As for the bunk beds well worth the wait very good construction and sturdy really good purchase would definitely recommend.
Helpful Report
Posted 8 months ago
Hello, We just wanted to thank you for taking the time to leave us a review. Despite the hiccup with the courier company, we are pleased that this was rectified, and we do hope that you and your grandchildren are really enjoying your bunk beds now and will continue to do so in the future. Please don't hesitate to get back in touch should there be anything else that we can assist with. With warmest wishes, The Team at Little Folks Furniture
Posted 2 months ago
In April 2023 we ordered a Dove Grey Bunk Bed with Trundle, 3 x Mattresses and a Hook n hanging Shelf. Prior to purchasing we reviewed the products and were satisfied that the quality would match our requirements. From the outset of our communications with 'Little Folk', our expectations were reassured with the competence of the staff we dealt with. They were fully conversant with the product ranges and competently answered our questions with honesty and integrity at all times. We were kept in regular contact in regards to the delivery date and approximate time. The delivery was seamless and as promised. The delivery men were polite and carried the furniture upstairs to the bedroom without issue and checked off the undamaged condition of the boxes with us before leaving. The furniture was straightforward to assemble using the clear diagrams provided on the website and took just over half a day to assemble. Our expectations were more than met and we are absolutely delighted with the rigid, robust frame, paintwork - Dove Grey finish and quality of the product. The beds look great and our three young Grandchildren were so excited when they saw their new beds and sleeping arrangements on overnight and holiday stayovers with us. The three recommended mattresses that are available totally complement and fit the beds, and really provide a comfortable nights sleep. The after sale service is spot on and everyone we've dealt with has been attenuative, caring, competent, courteous, polite and professional in every detail. The prices are competitive for the quality of product & no nonsense service from start to finish. Many organisations could learn much from their customer service skills. We highly recommend dealing with 'Little Folks Furniture' and so pleased we chose them as a supplier. Thank you! 😊
Helpful Report
Posted 8 months ago
Dear Eileen and Wayne, We'd like to send over a big 'thank you' for taking the time to leave us such a wonderful review of both your experience of the service and product from Little Folks Furniture! - It is fabulous to hear that you would highly recommend us to others and that you are really pleased with your Classic Dove Grey bunk bed. Should there be anything else that we can help you with, please do not hesitate to get back in touch. With warm wishes, The Team at Little Folks Furniture
Posted 2 months ago
Very pleased with both our bunk beds and wardrobe. Delivered on time and just what we wanted! Already in use. Thank you Little Folk Furniture
Little Folks Furniture 5 star review on 18th July 2023
Helpful Report
Posted 9 months ago
Dear Simon Thank you so much for taking the time to leave such a lovely review. - We're really pleased that you love the bunk and wardrobe, and they look fabulous in the bedroom! Should there be anything we can help you with in the future, please do get back in touch. With best regards, Fi @ Little Folks Furniture
Posted 8 months ago
Very happy with the high sleeper we purchased for our daughter. Good quality and very sturdy.
Helpful Report
Posted 9 months ago
Good evening, Thank you so much for leaving a great review. We are really pleased that you're happy with the sturdiness and quality of your daughter's new high sleeper bed. Should there be anything else we can help you with, please don't hesitate to get back in touch. With best regards, Fi @ Little Folks Furniture
Posted 8 months ago
We chose Little Folks because it seemed sturdier than other brands we viewed online for a similar price. I'm not sure what makes the beds "for kids" other than the design. Perhaps it's because the slats are solid wood slats and not bouncy like adult single beds? Nonetheless, we are very happy with the purchase. I'm not the most handy and I read reviews that the bed was tricky to put together ("not as easy as Ikea"), but in reality, it was very straightforward. It's sturdy and perfect for our 6-year-old son.
Helpful Report
Posted 9 months ago
Dear Craig, Thank you for taking the time to leave us a great review. This is such fabulous feedback, and we're really pleased that you are happy with the bed. In terms of why the beds are for kids (as opposed to grown ups), I suppose it is simply because historically, we have spent many years designing children's beds and we discovered that there was a gap in the market for well designed and made beds for children. As you say, our beds are very sturdy and we pride ourselves on our design and testing processes. Of course, in reality our bed designs are perfectly suitable for adults and children alike, and we do have many customers who end up using them as guest room beds after. Many thanks again for the wonderful comments. With best wishes, Fi @ Little Folks Furniture
Posted 8 months ago
The high sleeper beds are fantastic quality and look amazing. Little Folks Furniture were super helpful and clear and the delivery was smooth. Very happy!
Helpful Report
Posted 9 months ago
Dear Sinead, We'd like to thank you for taking the time to leave us such a great review. We're so pleased that you love your high sleeper beds and that you're happy with the quality too. It's also great to hear that not only are you pleased with the product, but also the service and delivery. Should there be anything else that you may need future help with, please don't hesitate to get back in touch. With best wishes, Fi @ Little Folks Furniture
Posted 8 months ago
Little Folks Furniture is rated 4.7 based on 160 reviews