Review and raise up to £2.00
Do not order from this company!! The prices appear reasonable but it is not worth it for the disgraceful and disgusting service that as a business manager myself I would be ashamed of! Their customer service is outrageously bad. I paid almost £5.00 for next day delivery, the item arrived over a week later. When I contacted Linens Ltd a very rude man abruptly told me it was my problem and they would refund the difference between next day and standard deliver which was around £2.00. This was not about the money but about treating customers fairly, being decent and offering good customer service. When I advised I would need to return the item as I had to order something to replace as it did not arrive on time I was told I would be liable for return postage costs, which would amount to more than I paid for the item in the first place. A person with a shred of consideration would have offered a refund as it was an error on the companies part that I did not receive my item on time. I have never experienced this low level of service in all my years of online shopping. Terrible company run by terrible people! I would give 0 stars if I could.