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Little Angels Prams Reviews

4.8 Rating 2,678 Reviews

96 %

of reviewers recommend Little Angels Prams

Company Reviews

Product Reviews

4.8

Based on 2,678 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01159305772

Location:

43 Prospect Street,
Nottingham
Nottinghamshire
NG7 5QE

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Little Angels Prams 5 star review on 26th March 2024

Little Angels Prams 5 star review on 12th January 2024

Little Angels Prams 5 star review on 11th January 2024

Little Angels Prams 5 star review on 1st January 2024

Little Angels Prams 5 star review on 10th October 2023

Reneta Karadzhova

Little Angels Prams 5 star review on 3rd August 2023

Patricia Arriaza

Little Angels Prams 5 star review on 7th June 2023

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unfortunately the Kinderkraft pram we purchased wasn’t suitable for my 15 month old son even though he easily fit within the requirements in terms of weight and age. The seat depth was tiny and he was unable to sit comfortably. Little Angels Prams refused to accept a refund just because I didn’t have the original box it was delivered in, even when I mentioned their obligations and my consumer rights. I’ll need to go to my credit card in order to get a refund for the product. Be wary of their returns policy, and I will not personally be ordering any further products from them.”

Posted 1 year ago

“A company that takes zero accountability for the products being sold on their platform. It’s abundantly clear that their priority is to make a profit. My advice to first-time parents is to buy your items directly from the manufacturer.”

Posted 1 year ago

“I ordered this pram because it said that it came with a lag warmer, when it came this wasn’t the case. Very dissapointed”

Posted 1 year ago

“No customer service.. not responded to 2 emails. Ordered 2 car seats in November 2022, booked a delivery window on 14.12.22, no response, no delivery, no products. Emailed twice via their website form with no response. Called the telephone number with no answer.”

Posted 1 year ago

We are very sorry you can’t get through and your email hasn’t been answered, it’s Christmas Eve at your time of writing so we are off and back on the 28th of December, We will answer your email and be in contact as soon as we’re back in the office. Kind Regards Little Angels Team

Posted 1 year ago

“We drove over an hour to Little Angels Prams Nottingham after looking online and finding the pushchair I wanted was in stock. One of the staff approached us in the shop and asked when I was due to which I replied just under 5 weeks (30th November) she then stated most prams would need to be pre ordered as not all are in stock. I explained there was a reason we had left it late to purchase our pram but I had already looked online so was aware of what was in stock. This staff member then attempted to whisper to other members of the staff “she says she only browsing but she’s due on the 30th of November” and laughed. None of the staff were helpful in the slightest. We left the store immediately after hearing the staff whisper about us as we felt so uncomfortable.”

Posted 1 year ago

“Not satisfied with the packing”

Posted 1 year ago

“Don’t travel to the Nottingham store for furniture! Absolutely waste of time, travel for 1 hour to get there to see there ‘dedicated furniture section’ and there is nothing there! Very disappointing and waste of my time at 24 weeks pregnant! Unhappy customer”

Posted 1 year ago

“Your delivery provider stole my delivery and I can’t get hold of anyone to find out what has happened”

Posted 2 years ago

“I’ve contacted customer service and the manufacturer of the stroller I purchased and not one of them are resolving my problem. The stroller I purchased is faulty, and I have a daughter who cannot walk and receives physio so she needs a pushchair.”

Posted 2 years ago

“There has been no tracking number for my items, rang up delivery company and they dont have any of my orders at all. Not happy as can't speak to anyone untill 10am”

Posted 3 years ago

“Never received my order as they’ve cancelled it. Never mention as to why the order was cancelled.”

Posted 3 years ago

“Paid for a brand new item but unfortunately received a second hand item. Contacted customer countless times service with no help. Awful service. Would never shop here again.”

Posted 3 years ago

“My first order was canceled and I was not notified And I tried numerous times to contact you by phone and by email but no response After 3 weeks not getting my package finally I reached out that it was canceled”

Posted 3 years ago

“Very disappointed as i have still not received my order and has not been given any reasons to why and if at all i am going to receive my order ....”

Posted 3 years ago

“Ordered an item (4pack) was emailed to say they buy them in packs of 4 but couldn’t be given to me like this and I would only receive a single item.”

Posted 3 years ago

“Great - delivered quickly, exactly what was ordered.”

Posted 3 years ago

“Cut myself on a Shop bit of plastic whilst putting the pram up”

Posted 3 years ago

“Ordered the silver cross bundle, it arrived on the 11th December. We were missing the apron and hood for the car seat, contacted customer service who said it was on back order. Since then (11th dec) no other emails have been replied to and no customer service number is ever answered. I feel this company is dodgey and won’t be using again.”

Posted 4 years ago

“Takes to long to ship out. And I feel like there is comunication issue I cancelled a shipment and they still tried to ship it to me and the return prosses takes to long for refunds”

Posted 4 years ago

“Ordered an iCandy foot muff and cup holder on 7th November. Said they would be delivered on 15th. I heard nothing at all so started chasing. I left voicemails with a man called Shane who never called me back. I also sent an email enquiry but got nothing. Eventually I got through to someone who said my order had been refunded and that the products weren’t available. I wouldn’t have been told this though unless I contacted them. Really disappointed with the service. Wouldn’t use again which is a shame.”

Posted 4 years ago

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Little Angels Prams is rated 4.8 based on 2,678 reviews