Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.71

4.7 Rating 1,535 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,535 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We had some issues with the delivery driver for our order but Lilley Tile & Stone were amazing at sorting it all out for us so promptly. Amazing customer service :)”

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Posted 10 months ago

“We are refurbishing our bathroom. Kris and Ben at Lilley Eltham have been outstanding helping with the design and with choosing the right furniture, taps, accessories. They have also assist with following with suppliers when some items were delayed. They have provided a very professional service being very approachable and polite. That helps with the stress of building work! R Elias”

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Posted 10 months ago

“Great price on the product I purchased if kept at the same price I'll sure will be ordered Many time”

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Posted 10 months ago

“I have dealt with this company for years and they always do not disappoint.I live in the Highlands of Scotland and the delivery has always come on time,and havent been charged a fortune for delivering here.I shall keep on using you because you are the only company that supplies MAPEI products at a good price. And MAPEI is an excellent brand”

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Posted 10 months ago

“Excellent product and easy to use making regrouting almost a pleasure.”

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Posted 10 months ago

“Excellent service 👏”

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Posted 10 months ago

“Good range of products and fast internet purchase and delivery. Very happy.”

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Posted 10 months ago

“Easy to navigate website when ordering. Great communication with regards to delivery etc 👍”

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Posted 10 months ago

“Fantastic service. I ordered online and realised that I had messed the order up. I called them and Ray was super helpful and so pleasant to speak to. I would recommend :)”

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Posted 10 months ago

“helpful phone advice to get the right products from their excellent extensive range of cleaners.Speedy delivery too - many thanks !!”

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Posted 10 months ago

“Arrived within a day of ordering. Well packed and secure. Price was very competitive. Would use again.”

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Posted 10 months ago

“This is not the first time I've used Lily Tile to order adhesive and it's arrived on a pallet within the specified time I've had no issues”

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Posted 10 months ago

“I ordered 2 dispensers of Mapei Fuga Fresca tile grout for the bathroom. The online ordering was easy to use and the product arrived in good time though it was held up for a day due to a fire at the transfer depot delivery hub in Byfleet, which was no fault of Lilley Tile and Stone Ltd. I have not used the product, as yet.”