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Lilley Tile and Stone Ltd Reviews

4.7 Rating 1,535 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

4.7

Based on 1,535 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 25th February 2024

Lilley Tile and Stone Ltd 5 star review on 23rd September 2023

Lilley Tile and Stone Ltd 5 star review on 23rd May 2023

Sebastian Vizzard

Lilley Tile and Stone Ltd 5 star review on 30th April 2023

Lilley Tile and Stone Ltd 5 star review on 20th July 2022

Lilley Tile and Stone Ltd 5 star review on 23rd June 2022

Lilley Tile and Stone Ltd 5 star review on 4th May 2021

5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered before Christmas and didn't get delivered - the courier was at fault but rang the company after Christmas and they sorted it for next day delivery with a different company. Can't fault the company for their customer service and product ordered was exactly what we wanted”

Posted 3 months ago

“Great service and easy to use website , goods arrived on time and well packaged and were competitively priced compared to local stores despite coming from the other end of the country will be using again to complete my project”

Posted 3 months ago

“Worked perfectly well. Delivery was very fast. Will always recommend”

Posted 3 months ago

“Amazing services and products Very efficient with the deliveries Highly recommended”

Posted 3 months ago

“Great product not easy to find size at local and well known DIY stores (2 meter threshold). Easy to navigate site. Delivered on time.”

Posted 3 months ago

“Amazing services, great products, affordable prices, great quality, very efficient and reliable, quick delivery”

Posted 3 months ago

“Good prices. Quick delivery.Thank you”

Posted 3 months ago

“Excellent service provided. Good value products delivered in a timely manner. Will definitely use again and will definitely recommend them to family and friends.”

Posted 3 months ago

“Cannot fault this company. A huge range of tiling products at a good price but, it’s their customer service which makes them so special. Had so much help and advice that has saved me time, effort and from potentially making expensive mistakes. Superb team of people. Won’t hesitate to use them again or recommend.”

Posted 3 months ago

“Purchased a Rubi grout removal tool. Had it in stock and arrived next day with no issues.”

Posted 3 months ago

“Very easy to place an order and was delivered sooner than expected”

Posted 3 months ago

“Excellent service and good delivery.”

Posted 4 months ago

“The grinding disc I bought arrived in time. Unfortunately though it looked exactly like the old one it did not fit onto the center pin, I had to drill the hole bigger to make things work.”

Posted 4 months ago

“Great product. Worked exactly as I was told it would.”

Posted 4 months ago

“Very pleasant and professional. delivery was quick also.”

Posted 4 months ago

“I purchased a grout removing tool online, the product was faulty, telecoms with Lilley were first class and customer service was brilliant, organised an agent for a home visit and return of the item - refund issued in full. Would definitely buy from them again.”

Posted 4 months ago

“Good products and services, but overpriced.”

Posted 4 months ago

“Great service at a great price, makes life a bit easier”

Posted 4 months ago

“Great company. The only company that offered a very wide range of tile grout pens in different colours. Order arrived very promptly and product great - just what we wanted. We've just had a wood effect tile flooring laid in the bathroom and the grout colouring was too pale and really stood out. Now rectified with product from Lilley Tile & Stone. Would thoroughly recommend.”

Posted 5 months ago

“good helpful advice and prompt well packaged deliveries”

Posted 5 months ago

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Lilley Tile and Stone Ltd is rated 4.7 based on 1,535 reviews