Lilley Tile and Stone Ltd Reviews

Name: Lilley Tile and Stone Ltd
Address: Unit 1b-3b Herne Business Park, The Links, Herne Bay, Kent
Rating: 4.71

4.7 Rating 1,535 Reviews

93 %

of reviewers recommend Lilley Tile and Stone Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,535 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01227 362612

Email:

stu@lilleytileandstone.co.uk

Location:

Unit 1b-3b Herne Business Park,
The Links,
Herne Bay
Kent
CT6 7FE

Lilley Tile and Stone Ltd 5 star review on 25th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Speedy dispatch and the stair nosing was in a really tough cardboard tube so no risk of any damage in transit. Many thanks.”

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Posted 2 months ago

“Great product, prices and service”

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Posted 2 months ago

“Great customer service from the staff at the Herne bay shop.”

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Posted 2 months ago

“great service & a brilliant little tool deffinately a game changer for futre re-grouting jobs or broken tile replacing jobs.....”

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Posted 2 months ago

“Fair price, efficient service, very prompt delivery A+”

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Posted 2 months ago

“I purchased a shower shelf which was delivered very quickly and well packed”

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Posted 2 months ago

“excallent customer service ! prduct delivered on time. Would highly recommend this company, if looking for something not easily attainable.”

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Posted 2 months ago

“Two orders for tile trim were delivered incredibly quickly and saved the day as in my first order I made a mistake with the shade of white. They were both packed extremely well to avoid any damage during shipping. Many thanks, Kyle Kerr”

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Posted 2 months ago

Kyle, Many thanks for your review! Our team are always on hand to help when possible. As ex-tilers themselves, they've been there too! Hope your project went well :) Best Regards Ray Lilley Web Support

Posted 2 months ago

“Good to find a specialist tool supplier fit for the job.......tile cutting can be awkward at the best of times. Glad the 50mm tile cutter is exactly what I needed........good job.....Lilley. Honeywell Engineer.”

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Posted 2 months ago

Richard, We're pleased it was the right tool for the job. Tile cutting can be pretty expensive if it doesn't go according to plan. Our team is always on hand to offer support when it's required. Our range of tiling tools to is also getting bigger by the day so please keep an eye on our latest products. We've got a lot more tools going up on the web soon! Best Regards Ray Lilley Web Support

Posted 2 months ago

“Started using Lilley tile and stone For my Mapei sealant orders Brilliant customer service Always ready first thing Highly recommend”

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Posted 2 months ago

“I received a phone call the day after placing my order online to confirm the order and plan despatch. Friendly, knowledgeable, and helpful.”

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Posted 2 months ago

“Excellent service, next day delivery!”

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Posted 2 months ago

“quick delivery of a high quality product”

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Posted 3 months ago

“Came really quickly well packaged- very pleased”

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Posted 3 months ago

“Excellent service. Needed some 2.4mtr trim delivered so a bit worried about getting bashed up by couriers. Ordered online arrived after a couple of days, no problem. Very well packed in bubble wrap and a strong cardboard tube. Thank you. Definitely recommend”

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Posted 3 months ago

“Ordered before Christmas and didn't get delivered - the courier was at fault but rang the company after Christmas and they sorted it for next day delivery with a different company. Can't fault the company for their customer service and product ordered was exactly what we wanted”

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Posted 3 months ago

“Great service and easy to use website , goods arrived on time and well packaged and were competitively priced compared to local stores despite coming from the other end of the country will be using again to complete my project”

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Posted 3 months ago

“Worked perfectly well. Delivery was very fast. Will always recommend”

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Posted 3 months ago

“Amazing services and products Very efficient with the deliveries Highly recommended”

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Posted 3 months ago

“Great product not easy to find size at local and well known DIY stores (2 meter threshold). Easy to navigate site. Delivered on time.”

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Posted 3 months ago

Lilley Tile and Stone Ltd is rated 4.7 based on 1,535 reviews