liGo Reviews

2.2 Rating 6 Reviews
33 %
of reviewers recommend liGo
2.2
Based on 6 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Customer Service
Communication Channels
Email, Telephone
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Anonymous
Anonymous  // 01/01/2019
Ordered product and awaited delivery. I was then sent an email asking me to review product, so replied saying that I had not yet received it, only to be told it was out of stock! Offered a refund and £5 off if I wanted to buy another product, which were £65 more expensive.
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Posted 2 years ago
Sent purchase back on the 9th October owing to poor quality product. Received email on the 16th October refund had been processed which I should receive in the next 2/3 days minus 20% for opening the box, (how else do you test a product?). Rang yesterday to ask where my monies were and after a 10 minute wait was told glibly there had been a system error and would refund immediately. STILL WAITING. Don't use!!!
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Posted 4 years ago
Be very careful if you wish to return an item , they deduct 20% for so called scratchs and use of item even though it hadn't been out of the box. Like another customer thought I was ordering quad phones, on arrival a trio of phones in a gigaset set box with an extra handset in unmarked packaging. Very disappointed
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Posted 4 years ago
Very quick delivery even with Christmas, Poor packaging which I made their customer service aware of which they acknowleged and gave me another years warrantee as a gesture of good will. Great company to deal with in my opinion.
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Posted 6 years ago
Order a triple set of DECT phones and received an automated acknowledgement and that was it as far as communication with this firm was concerned, no dispatch notification and imagine my surprise when a neighbour dropped off a package from Amazon which contained 2 phones, I still await the third and only after many emails learn that I will need to wait until next week. Worst service I have ever experienced in a company yet they have the audacity to sing their own praises of their impeccable customer service on their website.
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Posted 6 years ago
Your web site was easy to follow and your chat line helpful and instructive.
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Posted 6 years ago
liGo is rated 2.2 based on 6 reviews