Light Supplier Reviews

Name: Light Supplier
Rating: 4.60

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

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“They resolved an issue in a kindly way”

Helpful Report

Posted 2 weeks ago

“purchase order 9824 2 lights ordered on line.....quick service and delivery 1 light was faulty, reported to John within 3 days, he offered to replace it . i have now waited nearly 4 weeks and called 4 times, everytime i get told "i will talk to dispatch" nothing ever happens poor service”

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Posted 4 weeks ago

“Bought a set of under cupboard lights from this company. On arrival all of the packaging for each light were open and not well protected at all. On inspection of the lights I found the screws used for the installation of the fitting in one box to be missing. I contacted the company by email and explained the problem. I was assured the screws would be sent out. They never arrived, I contacting the company for a second time and was told the same thing but nothing came. My kitchen fitter had to go out and buy a set of small screws to finish my kitchen. There are other companies that do the same fittings and I can only advise you to use them instead. The fittings.i bought were not a cheap item and I feel the lack of service you can expect to receive from light supplier is a good reason to choose a more reputable company. Please think twice before you buy anything from these people. Good luck”

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Posted 2 months ago

“I'm not usually one for leaving reviews but on this occasion, I feel it's important. I have ordered a number of products from Light Supplier and the first few were fine, though they all took longer than advertised to arrive. The last order was not only two days late, it was poorly packaged and when I came to install it for the customer, the wrong six way port had been connected and didn't accept the three pin connectors from the lights. I phoned to ask for the right port to be sent out but 3 weeks later it's still not arrived.”

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Posted 3 months ago

“UPDATE FROM PREVIOUS POOR REVIEW: John did everything possible to sort the problem, at additional cost and time to him, we have now received the lights and wouldn’t hesitate to recommend this genuine business. We will use again”

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Posted 5 months ago

“Stated delivery is three to five working days. Eight working days and I've still not received my order. Their response to emails is dismissive or not at all. No idea when my order will arrive. I won't be using this company again.”

Helpful Report

Posted 5 months ago

“We ordered on 30-10-23 with 3-5 day tracked delivery. Still not arrived 10 days later. One email humble apology with a promise of next day delivery tracked; still not arrived two full working days later. Avoid”

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Posted 5 months ago

“Phenomenal customer service! Prompt and very attentive. First class service 👍”

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Posted 9 months ago

“These LED under-counter lights look great, not flimsy, brackets look well made. I have not had them put into place yet, we are waiting for the Chippy to just finish off some work, hopefully in a couple of days.”

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Posted 9 months ago

“Recommended by my son and not disapointed”

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Posted 9 months ago

“Everything was as described and the delivery was very prompt. All units fitted within 30 minutes.”

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Posted 9 months ago

“Clear website, easy to order. No dispatch notification, no response to email query, and order arrived a week late. Products as described.”

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Posted 9 months ago

“I had to phone to ask a question about LED lights to go under kitchen wall cupboards. Phone was answered quickly & the person I spoke to was very helpful.”

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Posted 9 months ago

“Product was exactly what I wanted but delivery was very slow. Down to Royal Mail I think.”

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Posted 9 months ago

“Very good service nice product”

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Posted 9 months ago

“Good to do business with and quick delivery.”

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Posted 9 months ago

“Am very happy with my purchase and a very quick delivery.”

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Posted 9 months ago

“This company has a great range of lights and attractive prices. I found what I wanted easily and then the delivery was quick. All is good”

Helpful Report

Posted 9 months ago

“Still waiting for the order to be sent out as I only received half an order. It’s not looking promising as have had no correspondence regarding the matter.”

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Posted 9 months ago

“I would highly recommend this company having ordered from them a few times. Delivery has been prompt, products excellent, competitive pricing, and extremely good customer service when I have made enquiries prior to ordering. I will certainly continue to use. Thank you R Birtwistle”

Helpful Report

Posted 9 months ago

Light Supplier is rated 4.6 based on 2,628 reviews