Light Supplier Reviews

Name: Light Supplier
Rating: 4.60

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No order arrived but I was given a refund with no explanation even though I paid next day delivery and was waiting over a week! Very poor customer service! So disappointed!”

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Posted 2 years ago

“No progress communications without chasing. Order got lost, had to request refund.”

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Posted 2 years ago

“Ordered items and payment was taken 2nd June. Nothing had arrived. I emailed on the 11th June asking when we could expect delivery and as yet have had no response until I get an email asking to write this review. I can’t review the product as I don’t have it and I can’t review the customer service as I haven’t had that yet either. I can’t answer the rest of these questions about delivery or quality. I hope they are worth the wait”

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Posted 2 years ago

“My first order was accepted and then payment was refunded several days later without any explanation or communication. My second order was processed ten days ago and I still haven't received the goods and there has been no comms.”

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Posted 2 years ago

“STILL AWAITING DELIVERY !!!!!!”

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Posted 2 years ago

“All good except that ten days after placing my order I have not received the goods AND no response to my enquiries as to what is happening. Money taken from bank account efficiently but no sign of the light fitments!!”

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Posted 2 years ago

“Not arrived”

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Posted 2 years ago

“Sent 2 different wattages one diffused one not - no description of this on website - very poor”

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Posted 3 years ago

“Over charged me and when I phoned to complain, I was told it was VAT, although my invoice stated the price included VAT. The person I spoke to was very abrupt and rude on the phone. The only thing he got right was to issue a full refund.”

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Posted 3 years ago

“very poor service waited 10 days for order when enquired about my order on 15feb told it was dispatched aye right😥😥”

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Posted 3 years ago

“I have still not received the lights I ordered.”

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Posted 3 years ago

“hi still waiting for the fitting its about a week and half now can you chase it up”

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Posted 3 years ago

“After 10 daysas I have not received them yet I cannot submit a review.”

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Posted 3 years ago

“Placed my order 10 days ago. As yet it hasn't been dispatched.”

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Posted 3 years ago

“Ordered a light which was shown on the website as ‘in stock’. Got sent a completely different light. I called them and was told the light I was after was discontinued. Was promised a refund the following day but this has not happened. Avoid.”

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Posted 3 years ago

“I haven’t heard anything about delivery since purchase on22nd December 2020. I had of hoped to install them by now nothing on website says they are closed. In fact it says open as usual !!”

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Posted 3 years ago

“Ordered 2 sets of teramo kitchen under cabinet lighting kits as the web site said they were available on 7.12.20 and paid for only to find that I received a message from PayPal that I have received a refund no email, or message or telephone contact explaining that they didn’t have any stock of the items I ordered very poor service but they sent me these extension leads which I ordered a later date on the account I made on there company website”

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Posted 3 years ago

“Still waiting for my lights to come. Can you please let me know when they will be here thank you”

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Posted 3 years ago

“I am very disappointed because I placed an order on October 22nd. It is now November 27th and I still have not received my order. I was promised the order last Monday. It did not arrive. I was then promised this week and yet again it did not arrive. I have not heard anything from them since so have had to follow up yet again!”

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Posted 3 years ago

“Placed order on 7th this month, still waiting for delivery, it's the 17th today. Not the best to deal with.”

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Posted 3 years ago

Light Supplier is rated 4.6 based on 2,628 reviews