Light Supplier Reviews

Name: Light Supplier
Rating: 4.60

4.6 Rating 2,628 Reviews

90 %

of reviewers recommend Light Supplier

4.6

Based on 2,628 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Phone:

01515482705

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Light Supplier 5 star review on 11th February 2023

Richard Redding

Light Supplier 5 star review on 9th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Review could have scored much higher but Light supplier was badly let down by Royal Mail.”

Helpful Report

Posted 2 years ago

“I bought a led driver. It matched the one I was replacing and I was keen to get a straight replacement. Unfortunately the description was deliberately vague as it had no plug on the end like my own one. I managed to get it to work but I could have bought similar from the kitchen coy. and saved my self £3.95 postage.”

Helpful Report

Posted 2 years ago

“Article itself was fine, nice colour of light. A bit surprised that the item came without a fitted plug, l have a tool box and know how to fit one so no problem for me.”

Helpful Report

Posted 2 years ago

“Supplier sent order via Royal Mail and as I have found in the past, if you don’t pay for tracking with Royal Mail, your parcel will go ‘missing’. Sinister that this happens regularly with Royal Mail! Cannot send again as there is not enough of the articles in stock to re-send and had to get a refund. Dump Royal Mail and go with DPD, they are far superior to any other delivery systems out there.”

Helpful Report

Posted 2 years ago

“I am still waiting for this order to arrive it was ordered on the 26th of may , so I think your deliveries could be Improved upon , also on a previous order and this one no E mail was sent giving a delivery date”

Helpful Report

Posted 2 years ago

“When the order arrived it was missing a link cable + one was damaged & not in a plastic sleeve + all the boxes for the five lamps had the ends broken I reported this to the Royal Mail also spoke to a gent named John in the information office who was very helpful and arranged for a replacement light plus a link cable which I am still waiting for”

Helpful Report

Posted 2 years ago

“I would do a review but unfortunately I still haven't received my lights. Emailed company, was told they would contact royal mail, still haven't heard anything back yet. Understandable post is a nightmare at the minute so I'm hopefully just unfortunate but think there should be more communication when issues happen this Is my reason for 3 stars”

Helpful Report

Posted 3 years ago

“Very very slow at dispatching your order, so be aware of this when ordering it may use the next working day delivery but it will take them 4 or so days so send it!??”

Helpful Report

Posted 3 years ago

“While the quality and price of the items sent was good, one of the items ordered ( a 500mm link cable) was apparently not in stock so they sent a substitute ( a 1000mm link cable) which is not really satisfactory, you can't just lose 500mm of surplus cable so you have to cut it and get a junction box to get round the problem.”

Helpful Report

Posted 3 years ago

“I spoke to a very helpful person on the phone who gave me knowledgeable advice about what I needed to buy. I am therefore quite disappointed that even after chasing up my order (I did not receive any information about delivery) I have still not received it, 10 days after placing the order.”

Helpful Report

Posted 3 years ago

“Good service and timely delivery, generally products are good. Issues with Capella under cabinet lights”

Helpful Report

Posted 3 years ago

“No opinion yet goods not arrived To date”

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Posted 3 years ago

“Can’t comment much other than I ordered my item 2/12/20 but have not yet arrived”

Helpful Report

Posted 3 years ago

“I have not received the goods ordered and have been told delivery will be delayed until mid December.”

Helpful Report

Posted 3 years ago

“10 Watt LED Dimmable GLS Bulb 2 ordered Supplied: 1 with screw fitting - correct 1 with bayonet fitting - incorrect.”

Helpful Report

Posted 3 years ago

“Still have not received my order, which was ordered on the 5th August.”

Helpful Report

Posted 3 years ago

“Disappointed not to receive any order update e.g. shipping date, until 11 days after the order was placed”

Helpful Report

Posted 4 years ago

“The undercounter lights are very good and simple to install.....delivery was prompt but got sent 2 different lights ....one warm ..one cool white light which looks odd....I did call to explain and was told a replacement would be sent out but as yet ( 3 weeks ) nothing”

Helpful Report

Posted 4 years ago

“I ordered on Thursday Lunch time for next day delivery and paid an extra £9.99 However, I was disappointed as I didn’t receive my order until Monday morning I had to call to get my tracking number and was told it would be sent to me. I didn’t get my tracking number. It made me nervous so I was relieved when my order arrived”

Helpful Report

Posted 4 years ago

“Product as described & expected, price ok, light colour is a little lower than 4000k, probably 3800k but hey they look great, delivery a little tardy but overall good.”

Helpful Report

Posted 4 years ago

Light Supplier is rated 4.6 based on 2,628 reviews