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Lighting Direct Reviews

4.7 Rating 16,480 Reviews

93 %

of reviewers recommend Lighting Direct

Company Reviews

Product Reviews

4.7

Based on 16,480 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Lighting Direct:

Lighting Direct first appeared back in June 2000 and very quickly became regarded as one of the best consumer lighting suppliers on the web, regularly going toe-to-toe with high street entities and providing a comprehensive range, great value and good service. With big brand names, long lasting LED bulbs and exclusive own brand lights you can find everything you need for your home at Lighting Direct.

Visit Website

Email:

customerservice@lighting-direct.co.uk

Location:

24-26 Vincent Avenue, Crownhill, Milton Keynes,
24-26 Vincent Avenue, Crownhill, Milton Keynes
Crownhill
MK8 0AB

Lighting Direct 5 star review on 8th February 2024

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 30th December 2023

Lighting Direct 5 star review on 24th December 2023

Lighting Direct 5 star review on 22nd November 2023

67

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Impressed with the service - ordered one day and arrived the next. The only puzzling thing was the fact that two small bell batteries the size of a 10p piece arrived in a box measuring 9" by 6" when they could have been put in an padded envelope. They were very well protected though, so can't really complain.”

Posted 2 months ago

Many thanks for taking the time to comment. Your feedback is very much appreciated Kind Regards Customer Service

Posted 2 months ago

“A quick efficient delivery. Well packed and the lights are excellent.”

Posted 2 months ago

“Good product, fast and efficient service. Top marks”

Posted 2 months ago

“Love the look of the lights, not fitted yet until work completed but can't wait to see them working!”

Posted 2 months ago

We are very grateful for your feedback. Kind Regards Customer Service

Posted 2 months ago

“Once again a pleasure to buy from. DeLIGHTed as ever.”

Posted 2 months ago

Thanks for your kind comments. Kind Regards Customer Service

Posted 2 months ago

“Order straight forward Fast delivery A+++ quality Thank you”

Posted 2 months ago

“great value for money. Speedy delivery. Works well for price.”

Posted 2 months ago

“Nice slim lights and perfect”

Posted 2 months ago

“The description on the website made it easy for me to find the replacement outside light bulbs I needed. They were delivered very quickly well packed.”

Posted 2 months ago

Thanks for taking the time to comment. Kind Regards Customer Service

Posted 2 months ago

“Quick from beginning to end”

Posted 2 months ago

“Very happy with my floor uplighter, good quality and does the job perfectly. Not so happy with delivery as I hoped that paying £3+ it would be brought to flat door rather than dumped in communal hallway. I would rather wait a bit longer for royal mail delivery as they always deliver to door.”

Posted 2 months ago

We are very grateful for your feedback. Kind Regards Customer Service

Posted 2 months ago

“Arrived promptly, packaging ,product intact. Lamps good quality and fitted nicely into bedroom decor. Only negative comment, maybe white cable instead of black.”

Posted 2 months ago

We are very grateful for your feedback. Thanks so much. Kind Regards Customer Service

Posted 2 months ago

“Yes very easy to install, and I chose 5 different styles to highlight different parts of the garden. My only thought is to plan your installation, and make sure you get a buggiest transformer so you can add lights later.”

Posted 2 months ago

We are delighted you are so pleased with your purchase. The lights look great in your garden, Kind Regards Customer Service

Posted 2 months ago

“Excellent service even with extra plugs to ensure UK connection.”

Posted 2 months ago

“Light came on the day it said brilliant light would order again thank you”

Posted 2 months ago

“Great looking light, put in our lounge, had to cut quite a bit off the cord as very long, pleased with the effect.”

Posted 2 months ago

Thanks for your review and photo. It looks great in your space. Kind Regards Customer Service

Posted 2 months ago

“Not used yet but delivered extremely quickly”

Posted 2 months ago

“Competitive price, quick delivery & well packaged.”

Posted 2 months ago

“Really good quality. Will definitely use company again.”

Posted 2 months ago

“The item I bought advised it would be with me within 1 day. A week passed and I hadn't heard anything so I emailed and they said a part wasn't available and wouldn't be with me for over a month. I replied and queried why it wasn't advised. It had also since been updated on the website to pre order but still had a much sooner dispatch date to what had since been advised via email. Customer service and communication absolutely shocking.”

Posted 2 months ago

I am very sorry to read that you have not had the experience that you expected with us. I appreciate the time that you’ve taken to write the above. Please be assured that this feedback will be passed on to the relevant team.

Posted 2 months ago

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Lighting Direct is rated 4.7 based on 16,480 reviews