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Lifestyleblinds Reviews

4.7 Rating 1,233 Reviews

91 %

of reviewers recommend Lifestyleblinds

Company Reviews

4.7

Based on 1,233 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Lifestyleblinds:

At Lifestyleblinds we pride ourselves on offering you/the customer the best quality UK manufactured blinds at fantastic prices with personal and friendly customer service. No order is too big or small and we are always delighted to hear from you and help you make the right choice for your windows. With free samples and free delivery for orders over £149 you can't go wrong. Each blind is covered by a full 3 year guarantee so what are you waiting for? 0161 451 0290

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0161 451 0290

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Lifestyleblinds 5 star review on 12th April 2024

Lifestyleblinds 5 star review on 27th October 2023

Lifestyleblinds 5 star review on 27th October 2023

Lifestyleblinds 4 star review on 18th September 2023

Lifestyleblinds 4 star review on 14th August 2023

Lifestyleblinds 5 star review on 11th July 2023

Lifestyleblinds 5 star review on 10th April 2023

98

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although the company was nice to send us samples and reply to our questions, the received items had some parts broken and I specifically ask for a type of hangers and they just ignored my request. I feel that they are very keen on customer service before the sale but once paid, they just ignore you.”

Hi Catherine. Sorry to hear this. Please confirm that the blind was fixed?

“This is our 3rd separate order from Lifestyle and the items have always been delivered quickly, well packaged and of good quality. However, we a little disappointed with our latest order as the suppliers seem to have changed and the design (cordless blinds) has changed with a thicker weight bar and a crimp which leaves a visible black line (see photos). One of the blinds was not square so we had to remove the fabric from the pole and reaffix.”

“I like lifestyle blinds as ive used them before 4 replacement slats which came np. I ordered a roller blind & dpd was spose 2 deliver it other day but avent but lifestyle blinds is lookin in2 that 4 me which is gr8t”

Hi Jackie, Thank you so much for your kind words about us and I apologise about dpd not delivering when they were meant to. Thank you for taking the time to review us!

“LifestyleBlinds has an excellent website and can deliver nice-looking products but attention to detail is not their strongest point. Firstly, and with no notification, the work was subcontracted to a company in Scotland. Then there was no email advising that the blinds had been despatched. The order was for three blinds all of which came undersize in width, outside the company’s stated manufacturing tolerance level but fortunately still useable. Of the three bracket sets provided two were OK but one was not with both brackets the same, the drive end. The included bracket screws were not strong enough for hardwood window frames and they should have been pan head rather than flat head with a cone-shaped underside. The winding cords would have been better a bit longer especially so for the blind with the shortest drop going on a high-up window over a worktop. Without the use of bits and pieces from the installation being replaced it would not have been possible for the blinds to be fitted. Feedback given directly to the company has so far produced no response. Update two weeks on. The feedback has been re-sent and receipt this time acknowledged. The outcome. Consideration will be given to the ideas put forward but, unfortunately, no answers provided yet to two very straightforward questions asked.”

Hi there so sorry about this experience Firstly please message us with your full name so I can investigate further Also have several factories in the UK one of which is in Scotland that manufacture our blinds so we didn't subcontract your order. From what you are saying it looks like there was a mix up with the brackets on one of your blinds which I am so sorry about. This must have been a human error but it must have been very annoying. Again sorry for this experience

“OK blinds to vlux”

Thanks for your feedback

“I get lots of auto emails but no answers to my questions. I want to know when blinds will be deluvered, ordered 14 days ago When I call the deaprtment who deals with my enquiry is too busy and always on the phone according to the receptionist. I feel the customer service, or kack of it, is giving me a poor experience.”

oh no I am so sorry to read this I will find out what has happened with customer services asap and I have looked into this and your order is due to leave the factory tomorrow and should be with you Thursday/Friday

“I found the ordering process very slow with getting replies and updates But staff are friendly but maybe short staffed like everyone else in the uk”

thanks sorry that we were slow that is very unlike us

“Sorry I can't I haven't received my order yet”

Sorry to hear that have you received it now?

“Not happy with the blinds I ordered, edges of the blinds rough and uneven in places”

Oh no that is not good have you let customer services know with some photos? if you have they should have organised a remake. please advise

“Lots of emails but nothing about an order update and when it will be delivered. I ordered a week ago and I would have liked an update as to when it’s made, ready, etc”

Hi there sorry about that Rachael we normally keep in touch and deliver the blind within the estimated lead time which is displayed on the site.

“Cannot fully review our blinds as we have not received them but so far not to bad”

Thanks I am sure the blinds will not be too much longer

“Good price, responsive customer service team but made and sent the wrong blind which is very disappointing. They have offered to make and send the correct one once they have received a photo to confirm we have the wrong one but seems such a basic and needless mistake.”

Hi Kimberley so sorry about this issue. I am glad we resolved the problem.

“Not very helpful when items missing”

So sorry about the missing items. I can see that this has all been resolved now.

“I wanted to purchase some blackout blinds for 2 Keylite windows. As the frames are considered 'custom', I was unsure what to order from the website so emailed in. Based on the recommendation from a customer service agent I was assured my purchases would fit. When I had a secondary query via email, I was then told by a different customer service agent that the blinds purchased would not fit and so I was promptly refunded. Unfortunately, I am still without any blinds. I do think the website is misleading or staff are misleading customers as instructional videos on your website indicate your blinds will fit Keylite's wooden frames but I was told by the second agent they would not and should purchase directly from Keylite. This is not the best option for me as the blinds I need are over £100 each, whereas yours were £32.71 each.”

Hi David so sorry for any confusion. Keylite windows can be tricky. We advise that our blinds for Keylite windows are not compatible with windows with a T or P prefix. You do need to go directly to Keylite for those blinds I am afraid. They are the same frame size as the original Keylite blinds BUT Keylite have put more visible glass into the windows to allow more light into the room. We try to clearly indicate this on our site. Sorry if you missed the warnings. I am glad to see that we have refunded you. Kind regards Naomi

“I like the fabric colour and the copper contrast strip at the bottom of the blinds. They are fitted and function well. I was disappointed to find that the edges of the blinds are frayed (I could understand this if I had trimmed them to fit myself - which I have not). I was not notified of delivery either by text or e mail.”

So sorry about this fraying. Please message customer services at sales@lifestyleblinds.com including your order number and these images and we will get an urgent remake on for you.

“The quality is OK But after sales service is poor”

sorry to hear this please can you advise what happened and why you think the aftersales is poor?

“I ordered a sample of black vertical glitter blinds. Not sure I’m to keen as sparkle is in stripes. Do you have a black vertical blind that has random sparkle all over?”

Hi there no sorry we don't I am afraid.

“The blinds do their job of being blackout, though there is a little light coming through between each slat, but I was rather disappointed that they crease easily. The finish seemed very basic too.”

“Love my rigid plastic blinds they look great in the conservatory but the responses times to answer any queries and place my order was very poor which is a shame and has put me off using the company again. You shouldn’t have to chase a company for a response.”

I am sorry about this Adele. We will try harder next time and would love for you to try us again.

“The actual blinds were ok but the chains I received with them are really quite loose on the bottom of the blinds but it is in a spare room where not many people will be in so therefore only I can see it!”

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Lifestyleblinds is rated 4.7 based on 1,233 reviews