LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,360 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,360 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

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“Very pleased with the product, speed of delivery and customer service”

Helpful Report

Posted 3 months ago

Hello Paul, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide peace of mind when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Excellent quality product and reasonably priced. Providing peace of mind for the family and especially for my Dad. Easy to set up and knowledgeable helpful staff at the end of the line.”

Helpful Report

Posted 4 months ago

Hello David, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Thank you Harry for helping me choose the correct personal alarm for my mum in law. It’s reassuring to speak with someone who knows what’s available and how it works. Good to know that there is backup service available, if it’s required. Thank you”

Helpful Report

Posted 4 months ago

Hello Ciara, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Harry was able to assist you. We will pass on your comments to the relevant department. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 months ago

“Very helpful in nearly all respects. Only minor issue was that did not get a dispatch email or tracking number for Royal Mail so took a few phone calls to resolve that and receive the product. Settling up was easy and everything else was very good.”

Helpful Report

Posted 4 months ago

Hello Jeremy, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and apologise for any inconvenience regarding the dispatch and tracking. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“I have only had my lifeline a short time, but I was recently awoken in the night because I had inadvertently pressed the button. It was very comforting to know that there was someone looking out for me.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“A good price for a top quality key safe”

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Posted 4 months ago

“Prompt service.”

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Posted 4 months ago

“Very knowledgeable and polite staff. Very fast service”

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Posted 4 months ago

Hello Don, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“It was very easy to install and has given us complete peace of mind. Very impressed with it.”

Helpful Report

Posted 4 months ago

Hello Bob, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Got the box. Got charged £35 for set up fees. It didn't work and I ended up on the phone for half an hr up and down off the floor, unplugging box, plugging back in, crawling behind tv to try and set wifi up on it cause it wasn't workin. To then be told they'd send me another box and I had to send this one back. Surely its me who shod be getin the set up fee. What a joke. Good job it wasn't my 83 Yr dad havin to do it”

Helpful Report

Posted 4 months ago

Hello Joanne, Thank you for your review and for taking the time to share your thoughts on the Service. I am sorry to hear that the initial experience has not been entirely positive for you. I can confirm that a private message has been sent to you in the hopes of resolving the matter, in addition to a report that has been created detailing your concerns. Best wishes, Ash

Posted 3 months ago

“very happy with your product. easy setup. https://www.bestatlondon.com/best-private-hospital-in-london/”

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Posted 4 months ago

“We are reviewing this on behalf of my 91 year old mother.We purchased this alarm with fall detector for her after a couple of nasty falls. Everyone at the company has gone above and beyond with advice and help. The customer service is exemplary.”

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Posted 4 months ago

“Harry was extremely helpful over the phone. Haven’t received the alarm yet but the service ordering the product was very easy. He was happy to answer and questions and walk through every step of the process.”

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Posted 4 months ago

“Lifeline have been superb with their care and customer service, and I would recommend this company to anyone seeking this service (in fact, I often have). Everyone seems genuinely invested in helping those in need.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that you would recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Excellent service, gave full information at the outset. Has now given us peace of mind”

Helpful Report

Posted 4 months ago

Hello Joan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Just received a renewal for mums alarm, @£215.85 !! I called & challenged this and was told the fee had been frozen previously and this is now the correct amount. Although, they then immediately offered to reduce this years fee by nearly £100. Why does it take a phone call to receive the lower amount? Vulnerable people would have just paid this without question. Be careful everyone, and look out and look after older and more vulnerable people. This company appears to be ripping people off.”

Helpful Report

Posted 4 months ago

Hello Burn, Thank you for your review and for taking the time to leave your feedback on the Service. I am sorry to hear that you were unhappy with the renewal as it proceeded on your account. I am glad that the issue has been resolved and that you were made aware of the renewal price before paying so that any adjustments could be made. Please rest assured that a log of your feedback will be shared with the relevant department for further review. Best wishes, Ash

Posted 4 months ago

“The device was delivered the next day and very easy to set up. The customer service was excellent.”

Helpful Report

Posted 4 months ago

Hello Karen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“When asked for a delivery address I gave mine and waited no unit then I received tracking information it had been sent to mums lucky she didn’t bin it”

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Posted 4 months ago

“easily set up”

Helpful Report

Posted 4 months ago

Hello Gifela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“I feel more secure knowing your product is making me feel safe and more secure in my home”

Helpful Report

Posted 4 months ago

Hello Susan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is helping you feel safer at home. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

LifeConnect24 is rated 4.7 based on 7,360 reviews