LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,363 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,363 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

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“Very helpful as unfortunately the first box that came was faulty and had to be returned. Received the second on overnight so good service so far”

Helpful Report

Posted 2 months ago

Hello Diana, Thank you for taking the time to leave a review. We are pleased to hear that you are pleased with the service and that we could provide a replacement alarm in good time. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Received bracelet life line. Haven't had to use it yet.”

Helpful Report

Posted 2 months ago

Hello Angela, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“All seems well except the distance quoted up to 100m. My mother’s greenhouse is less than 100m from her house yet there is no coverage there. Minimal mobile reception steered us away from GPS and we need a fall decector.”

Helpful Report

Posted 2 months ago

Hello Susie, Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service overall, but apologise that the range of your alarm hasn't been as expected. Our fall detector alarms have a range of up to 100m, though this can be reduced by thick walls. If you would like additional information, please call our customer service team on 0800 999 0300 and we will be happy to help find a solution. Kind regards, LifeConnect24

Posted 2 months ago

“Very good and efficient service”

Helpful Report

Posted 2 months ago

Hello Anne, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“With the link-up to Lifeline 24, my daughter had no trouble in working it out! I tested it near the box and at the end of my garden (and when I accidentally pressed the alarm on my wrist). They were on the phone straight away - amazing!”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that everything is working as expected. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Ordered early afternoon, delivered the next morning, which was a Saturday. Very easy installation, given us peace of mind. My thanks to Jos, who helped me through it.”

Helpful Report

Posted 2 months ago

Hi Karen, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“I’ve been thinking of having an alarm for a while, and am so glad I finally did. It’s been such a relief to myself and my family to have the 24/7 support of the wonderful team. Each stage from making contact to setting up and using is so easy. My wrist alarm is comfortable and smart. A truly perfect service.”

Helpful Report

Posted 2 months ago

Hi Fay, Thanks for taking the time to leave a review. We are pleased to hear that our service has helped to relieve your worries. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Very simple & easy set as stated by the customer service team”

Helpful Report

Posted 2 months ago

Hi Gary, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Excellent. Peace of mind for both me and my family knowing that help is at hand should it be needed.”

Helpful Report

Posted 2 months ago

Hello Carole, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing you with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“The lady on the phone was very knowledgeable and efficient.”

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Posted 2 months ago

Hello Vincenzo, Thank you for taking the time to leave a review. We are pleased you had a pleasant experience when calling us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Super quick delivery , great support from customer service”

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Posted 2 months ago

Hello Susan, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Very impressed so far, both from product testing operation, service and communications.”

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Posted 2 months ago

Hello Jennifer, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Easy to use very kind and knowledgeable staff all round”

Helpful Report

Posted 2 months ago

Hello Julia, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Your Sales representative was very helpful and understanding and explained the options very clearly.”

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Posted 2 months ago

Hello Ruth, Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience when speaking to us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Thanks to Joss i am happy with my purchase”

Helpful Report

Posted 2 months ago

Hello Michael, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Joss could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“I was pleased to speak to Jos about an alarm to help me in my home he was so helpfull .”

Helpful Report

Posted 2 months ago

Hello Michael, Thank you for taking the time to leave a review. We are pleased to hear that Jos could assist you and that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“The service over the phone is fantastic but the online and in-box instructions are over simplified and lack important details like how to pair a pendant to the base station and how to setup the WiFi backup connection. Had to call the helpline to complete the setup.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are happy with the service and will take your comments onboard regarding the instructions provided. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Received the next day, set up was simple and the Customer Service is Excellent”

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Posted 2 months ago

Hello Jean, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“First class customer service!!! What a refreshing change for a telephone call to be answered quickly, by a "real person" who was knowledgeable, understanding, reassuring and very patient. "Jos" helped me to choose the right support, and nothing was too much trouble. Definitely recommend!!!”

Helpful Report

Posted 2 months ago

Hello Pamela, Thank you for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Jos could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 months ago

“Was good but want to know if you install a safty box outside my front door”

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Posted 2 months ago

LifeConnect24 is rated 4.7 based on 7,363 reviews