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LifeConnect24 Reviews

4.7 Rating 7,356 Reviews

94 %

of reviewers recommend LifeConnect24

Company Reviews

Product Reviews

4.7

Based on 7,356 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

LifeConnect24 5 star review on 15th February 2022

LifeConnect24 5 star review on 13th December 2021

LifeConnect24 5 star review on 22nd September 2021

22

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm writing this on behalf of my Dad. I was familiar with Life Connect24 having had it for my mum. It was easy to set up. I was able to discuss the options and chose one with the Falls option. It was delivered to my house the next day. It was well packaged and easy to set up. I was able to add myself as an emergency contact at the time and then other family members later by calling up. Despite his objections before I got it, my Dad is happily wearing the pendent and hasn't mentioned the LifeConnect since. Hopefully he never has to use it but at least his family has peace of mind.”

Posted 4 months ago

“Updated me and explained the benefits of upgrading to a new Digital box. All costs explained to my satisfaction. Delivery of the new box came within two days, excellent. Really easy to install and return of old equipment so simple, using the existing packaging, that the new box came in, and pre paid return sticker supplied. I have got to say the lady, Sue, who I spoke to was magnificent, willing to listen & give out sound advice. Very pleasant & professional, Thank You”

Posted 4 months ago

“I lost the push button on my pendant phoned lifeconnect24 received a new one the next day.great service”

Posted 4 months ago

“all tests properly concluded BUT payment terms not yet finalised for CHANGE to ANNUAL payment NOT quarterly”

Posted 4 months ago

“Have looked after me very well. Also so helpful and polite when I have accidentally knocked my wrist watch.Samuel was a big help today to solve this matter”

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service, and that Samuel was able to support you. We will be sure to pass on your comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Very helpful”

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are finding the service useful. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“I am very impressed, I rang for information about the system,decided to go ahead it arrived the following day was easy to set up and working . Staff very helpful on phone.”

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and your order arrived on time. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Have had to use the fall alarm a number of times in the last few weeks and it is reassuring to know help is at hand. The call operators are always efficient and respond quickly and are pleasant to speak to. This service is a real life saver.”

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing the reassurance you need. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Very pleased with the service thanks”

Posted 4 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Very helpful and friendly staff on the phone. Calls answered promptly.”

Posted 5 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Very good service all round would recommend”

Posted 5 months ago

Hello Lyn, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and appreciate you for recommending us. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 months ago

“Had great support from Lifeline 24. From choosing which package to fitting and testing. Lovely caring team and nothing too much trouble when asking questions. And puts my families minds at rest.”

Posted 5 months ago

Hello Ann, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and it is providing your family with peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Excellent customer service. Very knowledgeable on the product and ran me through how to rest the system and locate my Fathers unit in an ideal location to get the best signal.”

Posted 5 months ago

Hello Steve, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Excellent sales and service team. Arrived next day and was extremely easy to set up. Although we're hoping Dad won't need it he has accidently pressed the button, response was really quick and sympathetic which has put my Dads's mind at ease and made us feel a lot more comfortable about him living alone.”

Posted 5 months ago

Hello Harry, Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Prompt friendly service and helpful guidance for set up. Seems to be exactly what I need.”

Posted 5 months ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Really happy with the alarm and service alarm turned up in 2 days and was easy to connect”

Posted 5 months ago

Hello Derek, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and found it easy to setup. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“Very helpful customer service ,very good price compared to other company's. I haven't received mine yet as I only ordered last night so I'll keep you up to date”

Posted 5 months ago

“I took this out for my father in law and tested it. All appears to be in order and the test calls were answered promptly giving me peace of mind.”

Posted 5 months ago

Hello Robert, Thank you for taking the time to leave a review. We are pleased that you are satisfied with the service you have received and that it is providing peace of mind. Rest assured that our team are always on hand to provide support when it's needed. Kind regards, LifeConnect24

Posted 5 months ago

“Very promt delivery. Easy set up and really helpful and polite when testing.”

Posted 5 months ago

Hello Lynne, Thank you for taking the time to leave a review. We are pleased to hear you are satisfied with the service you have received. Rest assured that our team are always on hand to provide support when needed. Kind regards, LifeConnect24

Posted 5 months ago

“I did not order a new alarm. I do not have a new alarm. A new alarm was sent to me in error and was returned via Royal Mail on Saturday 04.11.2023”

Posted 5 months ago

Hello, Thank you for your review today and for taking the time to leave your feedback on the Service. I am sorry to hear that you experienced some difficulties with the dispatching of our equipment. I am glad to hear that the issue has been resolved and would like to assure you that your feedback will be raised with the relevant department for future review. Best Wishes, Ash

Posted 5 months ago

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LifeConnect24 is rated 4.7 based on 7,356 reviews