LifeConnect24 Reviews

Name: LifeConnect24
Address: 42 Barnard Rd, Bowthorpe Employment Area,, Norwich, Norfolk
Rating: 4.70

4.7 Rating 7,355 Reviews

94 %

of reviewers recommend LifeConnect24

4.7

Based on 7,355 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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LifeConnect24 5 star review on 13th May 2022

Andrew Southgate

LifeConnect24 5 star review on 5th March 2022

Anonymous

Anonymous // 01/01/2019

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“Swift delivery, and very prompt , helpful and clear advice from your call centre in setting up and testing the equipment . Patient and reassuring, thankyou to your team.”

Helpful Report

Posted 2 weeks ago

Hello Martin, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 1 week ago

“Peace of mind knowing my dad will be monitored and assisted if anything happens.”

Helpful Report

Posted 2 weeks ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that it is providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“Wonderful service! Fast and so helpful. Easy to set up. Thank you.”

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Posted 2 weeks ago

Hi Jeanette, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“Very smooth transaction. Siobhan was very helpful and professional.”

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Posted 2 weeks ago

Hi Kathleen, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Siobhan could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“My mum now feels very reassured with the new alarm, the tests all went well and connected very quickly to the representatives who were friendly and prompt. They answered her using her name which made her relaxed and assured.”

Helpful Report

Posted 2 weeks ago

Hello Shirley, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that your mum is feeling more reassured. Our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“Very helpful when emailed for information. Everything was quick and easy . So far so good. Would recommend.”

Helpful Report

Posted 2 weeks ago

Hi Shirley, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and grateful that you would recommend us to others. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“Very pleased with service, rang a couple of times with questions very helpful, arrived next day, needed a bit of advance on setup customer services talked me through and was easy to set up”

Helpful Report

Posted 3 weeks ago

Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“So far excellent thank you great service”

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Posted 3 weeks ago

Hi Eric, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 2 weeks ago

“Excellent service & product, easy to use.”

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Posted 3 weeks ago

Hi Amie, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“Really easy to set up the wrist alarm works in every room in the house ...gives me piece of mind that my mother has the lifeline , wish I had bought 2 yrs ago”

Helpful Report

Posted 3 weeks ago

Hi Marjorie, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that it's providing peace of mind. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“An initial problem was quickly sorted out. First class service provided from then on,”

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Posted 3 weeks ago

Hello Dennis, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that we could resolve your problem. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“A great releaf for the family. Old age and living alone has been a constant worry to my daughters. But having three friends have fallen lately it convinced to get a alarm, lets hope I never need it. Regards Len Williams”

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Posted 3 weeks ago

Hello Mr Williams, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“Excellent company. Competitive price who took off the VAT. To export to Jersey. Delivered promptly with free postage. Highly recommend. The product (key holder) is very good quality.”

Helpful Report

Posted 3 weeks ago

Hi Susan, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and your product. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“wayne was clear and concise and very professional in his handling of my call and explained clearly how my query re price rise happened. He then solved this query by tranferring me to a more satisfactory method of payment. I was very satisfied with the way Wayne resolved this query.”

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Posted 3 weeks ago

Hi Margaret, Thanks for taking the time to leave a review. We're pleased to hear that you're satisfied with the service and that Wayne could provide a positive experience. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“Fantastic customer service from Harry. Very polite and helpful. Harry really made me feel at ease and helped me with my decision making. All very simple and easy to understand.”

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Posted 3 weeks ago

Hello John, Thank you for taking the time to leave a review. We are pleased to hear that you are satisfied with the service and that Harry could assist you. We will be sure to pass on your kind comments. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“Called for information pre purchase. Spoke with Siobhan who was very helpful and provided all the information I required. Set up completed today, simple and painless.”

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Posted 4 weeks ago

Hello Carol, Thank you for taking the time to leave to leave. We are pleased to hear that you are satisfied with the service and that Siobhan could assist you. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 3 weeks ago

“I am very pleased with the way my enquiry has been handled by your excellent staff during the purchase and setting up of the Lifeline24 system for my mother.”

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Posted 4 weeks ago

“So far brilliant happy”

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Posted 4 weeks ago

“Setup was easy in spite of a glitch which you were able to fix online.”

Helpful Report

Posted 4 weeks ago

Hi Dyson, Thanks for taking the time to leave a review. We're pleased to hear that you're happy with the service and that we could assist you with the glitch you experienced. Rest assured that our team are always available to provide support when needed. Kind regards, LifeConnect24

Posted 4 weeks ago

“Havent activated it yet but have got an issue. After ordering by phone, I received confirmation by email with incorrect name. My mother in law is called Peggy Clasby not Teddy. I emailed and phoned straight away to alter this and was assured it would be changed. My mother in law received the package and was worried that it wouldnt work as it said Teddy. Now you have emailed, still with incorrect name!”

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Posted 4 weeks ago

LifeConnect24 is rated 4.7 based on 7,355 reviews