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Letterbox Gifts Reviews

4.7 Rating 1,580 Reviews

92 %

of reviewers recommend Letterbox Gifts

Company Reviews

Product Reviews

4.7

Based on 1,580 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Letterbox Gifts 5 star review on 16th June 2022

Letterbox Gifts 5 star review on 3rd May 2022

Letterbox Gifts 5 star review on 15th April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 29th March 2022

Letterbox Gifts 5 star review on 27th December 2021

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service, and great customer service when I had a couple of queries.”

Posted 2 weeks ago

Hi Christine, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again for your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Didn't arrive on the day that I paid extra postage for on the birthday. But it was a nice item which arrived very late”

Posted 2 weeks ago

Hello, Thank you for your review. We're sorry to hear that your Letterbox Gift arrived later than you'd expected. As the order was placed on a Friday evening when our studio was closed (we're open and dispatch gifts Monday to Friday) I can see that your gift was carefully packaged and sent on the first working day possible, Monday. The gift was delivered using the Royal Mail 24 hour tracked service selected and paid for when ordering and I see that it was delivered on the Tuesday. Once again, I'm sorry for any disappointment this may have caused you. If there is anything else at all we can help you with then please do not hesitate to get in touch with us at hello@letterboxgiftshop.com. Kind regards, Lyndsey

Posted 1 week ago

“I really like this site for buying gifts long distance, when I can't give someone something in person. I often buy the dried flower posies for my mum for occasions and she really likes them. Great price for buying things on a budget that'll last a long time and make someone happy. (I'm a student living at uni, hence the low budget and need for long distance gifts.)”

Posted 2 weeks ago

Hello, Wow, thank you so much for taking the time to leave us such a fantastic review! It means so much to us that you loved your experience with Letterbox Gifts and we want to thank you for your continued support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“The gift arrived in good time and was very much appreciated by the recipient.”

Posted 3 weeks ago

Hi June, Thank you for taking the time to leave us your 5 star review. We're thrilled that the Letterbox Gift you ordered was well received and arrived promptly. We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Very prompt delivery and response from owner. Gift was as advertised. Thanks”

Posted 3 weeks ago

Hi James, Thank you for taking the time to leave us such your 5 star review. We're thrilled that the Letterbox Gift you ordered was well received and arrived so quickly. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Excellent products. Delivered quickly and effiiciently.”

Posted 3 weeks ago

Hello, Thank you so much for your 5 star review, we really do appreciate it :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Super fast delivery and website was easy to use”

Posted 4 weeks ago

Hello, Thank you very much for taking the time to leave us your 5 star review, we greatly appreciate your kind words and support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“East to order well in advance - and then select the delivery day for the actual date required, and it was delivered exactly correctly!”

Posted 4 weeks ago

Hi Sophie, Thank you so much for your order and taking the time to leave such a wonderful review. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Very good product, very happy with the purchase”

Posted 1 month ago

Hi Nathan, Thank you very much for taking the time to leave us a 5 star review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Amazing customer service and lovely and thoughtful ideas for each gift. Will definitely purchase more gifts!”

Posted 1 month ago

Hi Ciara, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again for your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Great gifts and arrived super quickly ❤️”

Posted 1 month ago

Hi Ben, Thank you for taking the time to leave us a five star, we really do appreciate your kind support. We're so pleased to hear that your gift arrived in a timely manner. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Brilliant quality exactly as the details and photo say Ty”

Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Great service and the customer support were on the ball when I didn’t put the correct delivery address. Highly recommend.”

Posted 1 month ago

Hi Karen, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted that you were happy with the customer service you received :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“This gift was for my sisters birthday, she loved t Thankyou”

Posted 1 month ago

Hi Pauline, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased to hear that your sister enjoyed her birthday gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Great gift idea”

Posted 1 month ago

Hello, Thank you so much for your order and for taking the time to leave a 5 star review. We're so pleased that you enjoyed your experience with Letterbox Gifts and we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Amazing macarons, delivered fast and very tasty. My mum loved them.”

Posted 1 month ago

Hello, Thank you very much for your positive review, we're so happy that your Mum enjoyed her macaroons gift set. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Great idea wine to be posted. No need to wrap .”

Posted 1 month ago

Hi Jo, Thank you so much for taking the time to leave us a positive review, we really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Easy ordering process, some lovely gift ideas available. I ordered for Mothers Day and got it sent to a different address. No problems at all and grately recieved.”

Posted 1 month ago

Hi Abigail, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Bought as a gift for mother's day. Recipient loved it. Excellent service, including delivery.”

Posted 1 month ago

Hi Karen, Thank you for taking the time to leave us a 5 star review. We're so thrilled to hear that the recipient enjoyed their gift set :) Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

“Lovely selection, beautifully packaged, prices are a tad high in my opinion. I think if they were 5% less than they are currently, the value for money would be great.”

Posted 1 month ago

Hello, Thank you so much for taking the time to leave us a review. We're happy to hear that you're pleased with the selection and quality of gifts available on our website. Our gift sets are all hand-made and we pride ourselves on using high quality British products. We carefully price our gifts but welcome your feedback and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 1 week ago

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Letterbox Gifts is rated 4.7 based on 1,580 reviews