Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Letterbox Gifts Reviews

4.7 Rating 1,580 Reviews

92 %

of reviewers recommend Letterbox Gifts

Company Reviews

Product Reviews

4.7

Based on 1,580 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

Write Your review

Tell us how Letterbox Gifts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Letterbox Gifts 5 star review on 16th June 2022

Letterbox Gifts 5 star review on 3rd May 2022

Letterbox Gifts 5 star review on 15th April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 1st April 2022

Letterbox Gifts 5 star review on 29th March 2022

Letterbox Gifts 5 star review on 27th December 2021

36

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A really lovely gift for our friend who is unwell. It was dispatched and delivered quickly with updates on each stage. Our friend really loved this and said it has cheered them up.”

Posted 6 months ago

Hello, Thank you very much for taking the time to leave us a positive review. We're so pleased to hear that your friend enjoyed their gift and that it helped to brighten their day. Thank you again for your order, we really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“The recipient of this gift was absolutely thrilled and had never seen anything like it! An innovative and great value gift”

Posted 6 months ago

Hi Sarah, Thank you very much for taking the time to leave us a positive review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts :) Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“Hi, The only thing I was disappointed with was I ordered the item on the Thursday and it didn't arrive till the Monday.”

Posted 6 months ago

Hi Maggie, I'm very sorry to hear that you were disappointed with the time it took your Letterbox Gift to be delivered. I've taken a little look at your order details and I can see that you ordered your gift on Thursday evening and we dispatched your order promptly on Friday morning. Our standard delivery option is 2-3 working days so we advise our customers to take this into account to avoid any disappointment. We do offer upgraded delivery using Tracked 24. This is a tracked service from the Royal Mail which aims to delivery the parcel within 24 hours. We apologise again for any disappointment caused and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“After receiving a letterbox gift and loving it, i ordered one for my Mum. She thought it was an amazing gift. Excellent customer service too! Will order again”

Posted 6 months ago

Hello, Thank you so much for taking the time to leave us your wonderful review! We're really happy to hear that you were pleased with the customer service you received and that your Mum enjoyed her gift, that's wonderful. Thank you again for your kind words :) Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“Nice looking product, can't comment on the wine as it's a gift, well packaged”

Posted 6 months ago

Hi Teresa, Thank you so much for your lovely review, we really do appreciate your kind words and support :) Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“Letterbox gifts provide a lovely, quality box of items for any recipient to enjoy. We particularly love the candles, which all smell amazing.”

Posted 6 months ago

Hi Katherine, Thank you so much for ordering and taking the time to leave such a wonderful review. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“Delivered a day too early. Address and billing address mixed up.”

Posted 6 months ago

Hello, We understand the importance of delivering our gifts as close as possible to the 'preferred delivery date' specified during the ordering process. We do our upmost to honour these preferences and ensure a timely delivery. However, it's essential to clarify that 'preferred delivery date' is not a guarantee of the exact delivery date, but rather a guideline for our team. Our standard delivery option is 2-3 working days so we like to err on the side of caution when sending gifts, especially for special occasions such as birthdays. With regards to the addresses, when you use PayPal, these details may often be automatically filled out about shipping and billing address, but I'll assure you that with gift sets we don't send any price or billing information to the recipient. If you have any further concerns or if there's anything else we can do to assist you, please do not hesitate to contact us at hello@letterboxgifts.co.uk. Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“First time I've used the service but it was so easy. The package arrived safely when expected The recipient was delighted with the product”

Posted 7 months ago

Hello, Thank you so much for taking the time to leave us such a lovely review, we really do appreciate your kind words. It means so much to us that you enjoyed your first experience with Letterbox Gifts. Kind regards, Lyndsey at Letterbox Gifts

Posted 6 months ago

“This is a gift so they haven't had it yet! The smell is lovely”

Posted 7 months ago

Hi Linda, Thank you so much for your order and for taking the time to leave such a positive review. We hope the recipient loves their gift :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Delicious brownies that made a great birthday present for a colleague and delivered on time.”

Posted 7 months ago

Hi Sharon, Thank you for taking the time to leave us this lovely review. We're really happy to hear that your colleague enjoyed their brownies, that's wonderful to hear. Thank you again for your order from Letterbox Gifts, we greatly appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“lovely gift but arrived late”

Posted 7 months ago

Hi Tanya, Thank you so much for taking the time to leave us a review. We always try our best to deliver on the customers preferred delivery date. Our standard delivery option is 2-3 working days so I'm sorry to hear that your gift arrived later than you'd expected. We apologise again for any disappointment and please don't hesitate to reach out to us at hello@letterboxgiftshop.com with any further queries. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Very pleased with letterbox gifts. My gift was delivered when it was supposed to. I was given updates to say when delivery would take place. My only downside is that I had to wait a while for updates regarding the order.”

Posted 7 months ago

Hi Mary, Thank you for taking the time to leave us a review. All emails concerning your order and delivery are sent automatically once we have dispatched your gift so I'm sorry to hear that there was a delay in receiving updates. If there is anything else we can to to help or if you have any further concerns, please reach out to us at hello@letterboxgiftshop.com and we would be happy to look into this for you. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Lovely products, well packaged, delivered on time. Will use again. Highly recommended”

Posted 7 months ago

Hi Diane, Thank you so much for your positive review. It always makes our day to hear from our lovely customers and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“The receiver was very pleased with the gift but I thought the whole idea of letterbox gift is that they fitted through the letterbox Luckily someone was in to take the present in!”

Posted 7 months ago

Hi Lucy, Thank you so much for taking the time to leave a review. I'm sorry to hear that the post person did not use the letterbox to deliver your gift. All our packaging is specifically designed to fit through a standard sized UK letterbox. Whilst we make every effort to ensure this is communicated on our packaging, unfortunately, from time to time the Royal Mail officers makes the final decision on whether it's suitable to post through the letterbox. We apologise for any disappointment caused but we're pleased to hear that the recipient enjoyed their gift. Many thanks again for your order. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“I wanted a gift that could be posted through a letterbox so that my friend didn't need to be in for delivery. Didn't think wine was an option. How wrong could I be!. Great price, great choice would recommend.”

Posted 7 months ago

Hi Gemma, Thank you so much for taking the time to leave a wonderful review, we really do appreciate your kind words. It means so much to us that you enjoyed your experience with Letterbox Gifts. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Very pleased with letterbox gifts and excellent service.”

Posted 7 months ago

Hi Judith, Thank you for taking the time to leave us this lovely review. We're delighted that you were happy with the customer service you received and that you enjoyed your experience with us. Thank you again! Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Very prompt dispatch and very quick response when I queried royal mail expected delivery date”

Posted 7 months ago

Hi Carmel, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. It's always a joy to hear from our customers. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“..............”

Posted 7 months ago

Hi Katy, Thank you so much for your 5 star review, we really do appreciate it :) Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“I sent a chocolate box to my sister. Although I did not see the contents myself she sent me this message: "Oh my God! That choccy is SO delicious. The tin of honeycomb didn't last lone.....maybe 20 mins!"”

Posted 7 months ago

Hi Alison, Thank you very much for taking the time to leave us a positive review. We're so pleased to hear that your sister enjoyed her chocolate gift set - what fantastic feedback! Thank you again for your order, we really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

“Delivered on time and will received by the recipient.”

Posted 7 months ago

Hello, Thank you so much for your positive review. It always makes our day to hear from our lovely customers and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts

Posted 7 months ago

«
1
2
...
5
6
7
8
9
»

Letterbox Gifts is rated 4.7 based on 1,580 reviews