Letterbox Gifts Reviews

4.7 Rating 1,580 Reviews
92 %
of reviewers recommend Letterbox Gifts
4.7
Based on 1,580 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Letterbox Gifts Reviews

About Letterbox Gifts:

Letterbox Gifts produce beautiful letterbox friendly gift sets containing British-made products, each being hand-wrapped in our workshop in Sheffield. They are designed to be delivered straight through standard letterboxes to avoid any annoying trips to the post office! There is a Letterbox Gift for every occasion, with each gift set coming with a complimentary greetings card which can be personalised with your own message. Letterbox Gifts also offer subscriptions, where a different Letterbox Gift comes through the door each month.

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Sent to a dear friend for his 50th
Helpful Report
Posted 2 months ago
Hi Chris, Thank you so much for taking the time to leave a review, we really do appreciate your kind support. We hope your friend enjoyed their 50th birthday gift and many thanks again for your order. Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
Very pleased with the gift itself but disappointed with delivery timing sadly. I requested a date about 7 days ahead (for a birthday) but with no warning the parcel was dispatched and delivered immediately.
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Posted 2 months ago
This was a gift for my daughter. She was thrilled with it.
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Posted 2 months ago
Hi Suzanne, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're so happy to hear that your daughter enjoyed her gift :) We really do appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
Amazing customer service, I accidentally entered the wrong delivery address and I emailed the company and it was sorted straight away with no stress. Really really great help and I will be ordering again 😊
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Posted 2 months ago
Hi Amber, Ah! What a lovely review to receive. This has really made our day! :) We're delighted that you were happy with the customer service you received and that you enjoyed your experience with us. Thank you again! Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
Lovely item, my friend was delighted with her gift Have used these before and will use again
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Posted 2 months ago
Hi Janet, Thank you so much for your order and taking the time to leave such a wonderful review. It means so much to us that you enjoyed your experience with Letterbox Gifts - thank you again. Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
I found the perfect gifts, there was plenty of choice,they were sent and received quickly and the recipeients were absolutely delighted with them - can't really ask for more than that.
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Posted 2 months ago
Hi Jeannie, Thank you for taking the time to leave us such a kind review. We're thrilled that the Letterbox Gifts you ordered were well received and arrived so quickly. We really do appreciate your support. Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
Ordered a spa box for my lovely daughter in law, she just loved it, it cheered her up no end and that was the point of it, have used letterbox gifts a few times now and everyone who receives the gift enjoys it and its great knowing it will be delivered as it just goes through the letterbox.
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Posted 2 months ago
Hi Karen, Thank you for taking the time to leave us this lovely review. We're delighted that your daughter in law was happy with her Letterbox Gift. We're a small team so reading such wonderful comments like this really make our day :) Thank you again for your continued support. Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
Fantastic! Beautiful products reasonably priced and great service. I was contacted after I'd placed my order as I'd forgotten to include a greeting message. I thought this was going above and beyond as it was completely my fault, and I was so grateful they picked up on this for me. Highly recommend :)
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Posted 2 months ago
Hi Sarah, Wow! Thank you so much for taking the time to leave us such a lovely review. We're so happy to hear that you enjoyed your experience with Letterbox Gifts and that you were happy with the service you received. I'll be sure to pass on your kind comments to the rest of the team :) Kind regards, Lyndsey at Letterbox Gifts
Posted 6 days ago
Sent as a gift and my aunt was very pleased with the gift , customer service was excellent .
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Posted 3 months ago
Hi Lisa, Thank you so much for taking the time to let us know about your positive experience with Letterbox Gifts. We're delighted you were happy with the customer service you received :) Thank you again! Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
The recipient of the Birthday Gift Set was well pleased. It was delivered safely and on time.
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Posted 3 months ago
Hi Rob, Thank you so much for your order and for taking the time to leave such a positive review. We're delighted that the recipient enjoyed their gift and that it arrived in a timely manner. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Great idea when ones at not at home
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Posted 3 months ago
Hi Tracy, Thank you so much for taking the time to leave a positive review and for your kind support of Letterbox Gifts - we really do appreciate it. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
I sent this to my friend to cheer her up when she was unwell. She was absolutely delighted with the contents and commented on how beautifully packaged it was.
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Posted 3 months ago
Hi Steven, Thank you very much for taking the time to leave us a positive review. We're so pleased to hear that your friend enjoyed her gift and that it helped to brighten her day - what fantastic feedback! Thank you again for your order, we really do appreciate your support. Kind regards, Lyndsey at Letterbox Gift
Posted 3 months ago
I assumed the concept of Letterbox Gifts was that the gift can be delivered through letterboxes? My sister’s birthday gift didn’t arrive on her birthday because no one was there to sign for it…
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Posted 3 months ago
Lovely, inexpensive gift but high quality
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Posted 3 months ago
Hello, Thank you for taking the time to leave us your 5 star review. It means so much to us that you enjoyed your experience with Letterbox Gifts, we really appreciate your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Fantastic way to give a loved one a big surprise. I sent a bottle of wine to a stressed friend. She loved it! The flat bottle is tough plastic so no chance of leaking or breaking. Plus the recipient doesn’t have to wait in for the surprise delivery - so it really is a surprise!
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Posted 3 months ago
Hi Paula, Thank you so much for taking the time to write such a wonderful review. We’re thrilled to hear that you enjoyed our Letterbox Wine gift. It made our day! Thank you again for being such a great customer and for your kind support. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
The gift is nice and I think my friend will love it, however it is not packaged well and all the gin was rolling around in the box which doesn’t look great.
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Posted 3 months ago
Speedy delivery Great present which could be delivered even if the person isnt in
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Posted 3 months ago
Hi Suzanne, Thank you so much for your positive review. It always makes our day to hear from our lovely customers and we want to thank you for supporting us. Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
Our friend was delighted with this gift ❤️
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Posted 3 months ago
Hello, Thank you very much for your positive review, we're so happy that the recipient enjoyed their Letterbox Gift. Many thanks for your kind support :) Kind regards, Lyndsey at Letterbox Gifts
Posted 3 months ago
I originally ordered a gift for my friend, but unfortunately it never arrived. After managing to get in contact with the team - they have since sorted. I have used letterbox gifts before and this is the only time I’ve had an issue and it was respectfully resolved. I would still recommend.
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Posted 3 months ago
Very reliable. I have mobility issues and have found Letterbox Gifts a godsend for both my sister's birthday and Christmas presents. She is on an Hebridean island and post can be unreliable but both times I have ordered Letterbox Gifts they have arrived exactly when they said they would. The choice of gifts is good and when something wasn't available, they emailed me personally with a list of alternatives. I definitely recommend this company!
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Posted 3 months ago
Letterbox Gifts is rated 4.7 based on 1,580 reviews