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LeisureBench Ltd Reviews

4.9 Rating 88 Reviews

95 %

of reviewers recommend LeisureBench Ltd

Company Reviews

Product Reviews

4.9

Based on 88 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About LeisureBench Ltd:

We're an industry-leading supplier of quality indoor and outdoor furniture, offering unrivalled care and service for our customers.

Our furniture is selected for strength, longevity, quality and value. We source worldwide to ensure that both our ethical standards of production and our high environmental demands for sustainability are met.

We are situated in the very heart of the UK and with over 100,000 square feet of warehousing we can ensure a reliable supply and fast delivery wherever and whenever you need us.

We are also participants in LOFA's 'Made Aware' scheme which focusses primarily on sustainable forestry.

Quality
We deliver high quality outdoor furniture suitable for any commercial environment. Nearly all of our products are FSC certified and EU compliant too.

Value
Because we buy direct from manufacturers worldwide and deliver all our stock direct from our own warehouses we can offer the best value available anywhere both online and offline.

Service
Our customer service team will do everything they can to make sure your furniture is delivered to you where and when you want it. We go the extra mile to ensure our customers have the best possible service.

Our Promise To You
We promise to always provide a great service. We want you to have the peace of mind of knowing we will be here for you, whenever you need us and for whatever you might need us for. We will not let you down, and that is a promise. Sometimes things happen of course, but when they do, it is our promise to you that we will go that extra mile to make sure your experience with us is a smooth, helpful and enjoyable one. Every single one of our customers is important to us and we will do more, and make a greater effort, than any other company out there. That is our promise to you.

Visit Website

Phone:

1949862920

Email:

support@leisurebench.co.uk

Location:

Old Wharf Road,
Grantham
Lincolnshire
NG31 7AA

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LeisureBench Ltd 5 star review on 20th February 2024

LeisureBench Ltd 5 star review on 15th September 2023

LeisureBench Ltd 5 star review on 12th July 2023

LeisureBench Ltd 5 star review on 6th July 2023

LeisureBench Ltd 5 star review on 22nd August 2022

LeisureBench Ltd 5 star review on 15th August 2022

LeisureBench Ltd 5 star review on 14th August 2022

8

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my table and chairs. Excellent quality and easy to assemble. Highly recommend.”

Hello, Thank you for your lovely review. We hope to speak to you again in the future! LeisureBench

“So Happy with my new 3 seater grey Darwin Bench. Ordered it Easter Sunday and was Delivered 3 days later! Excellent Customer Service actually the best I’ve ever came across. Absolutely delightful to have my new high quality bench for the Summer. I’ve been recommending you to everyone. Lesuire Bench give yourselves a big pat on the back especially Andy from Customer Services. I wish I had found the company years ago.”

Hello Laura, Thank you for your lovely review. We hope to speak to you again in the future! LeisureBench

“We have just taken delivery of a Jersey 6 seater picnic table, quality first class, delivered and installed within 3 days, very impressed with company, Rachael was very helpful along with the men who assembled it. Excellent company very professional. Wendy & Geoff Leicestershire.”

Hello Wendy & Geoff, Thank you for your lovely review. We hope to speak to you again in the future! LeisureBench

“Excellent customer service and i am very happy with the product”

Hello Kerry, Thank you for your lovely review. We hope to speak to you again in the future! LeisureBench

“Excellent service and delivery and very good product.”

Hello, Thank you for your lovely review. We hope to speak to you again in the future! LeisureBench

“Great quality furniture. Ordered from Northern Ireland and the tables arrived the next week, the logistics company rang to arrange a time and turned up promptly. The tables fit together perfectly and are finished to a high standard. Would recommend to anyone!”

Hello Ewen, Thank you for your lovely review. We hope to speak to you again in the future! LeisureBench

“Wonderful friendly staff! Really easy ordering and quick delivery.”

Thank you so much for your lovely review, it is very much appreciated :)

“as working asked 4 table and bench 2 be del on day off tracey in customer ser went over the top 2 sort this out came on time by del co bench and table good qty 4 price so i have just ordered 2 more benchs private buyer good qty at good price and i have been looked around many thanks keith devon”

Hi Keith Thank you for your fab review! We are so pleased that you are happy with your order and we love to hear from our customers too! Thanks Catherine

“What an brilliant company Leisurebench is! I ordered 10 Whitby picnic benches for my local British Legion Club, of which I am secretary. These benches are of an excellent quality and standard. I then ordered 10 parasols - equally excellent - which arrived in 2 days! For both orders, I spoke to the staff in the office and they were extremely professional and helpful. I would highly recommend this company to any business or individual customer. I am so impressed.”

Hi Angela Thank you for your feedback. We are very proud of both our company and our products so to receive your feedback is lovely and much appreciated. Thanks Catherine

“The Queensbury bench was excellent, very sturdy, easy to assemble and quick delivery. Would highly recommend.”

Thank you for your great feedback, it is very much appreciated! :)

“Very pleased with our new picnic bench, it is sturdy and feels very good value for money. But the real standout was the customer service, the couple of times I had a query it was handled quickly and efficiently and in a very friendly manner, would definitely use this company again.”

Thank you so much for your kind words. We are very proud of both our Company and our products so we are delighted to receive your review. Thank you :)

“Customer service was second to none. So very helpful and efficient. I would highly recommend LeisureBench - an excellent range of quality products, easy ordering, swift despatch and such pleasant customer service staff. Thank you.”

HI Louise, thank you so much for your lovely review. We have been so busy recently, due to the current situation and everyone buying for their gardens to stay at home so it's great to hear that you are happy with the service that you have received. Thanks Catherine

“Just purchased a "york grey 8 seat picnic table" from leisure bench Ltd and the build / quality & colour is very good, there delivery time was also good, the one issue I had was that the courier who I believe to be "tuffnalls" only dropped off 2 out of 3 parcels and I had to wait another 2 days for the 3rd parcel to be delivered (this was not a fault of leisure bench Ltd but I would consider changing courier). Tracy was a great help in sorting the 3rd parcel ..... thank you”

Hi Lee Thank you so much for your review and your lovely pictures too. We love to hear from our customers and are pleased that you are happy with your new table and that we were able to resolve the issue with the courier for you. I will also pass on your thanks to Tracy - thanks Catherine

“Melton Garden Table and armchairs .Delivered before time and amazed at the quality of this set .. Sturdy ,not at all flimsy , really makes you feel like money well spent”

That's great news! Thank you so much for your review it really is very much appreciated. Thanks Catherine

“Good communication from them . The item came next day. Was easy to assemble and solid . Highly recommend.”

Thank you for your feedback Rob. Very much appreciated and it's great news that you are happy with your purchase. Catherine

“I ordered the York picnic table on 13/5/20 and was very surprised when it arrived 2 days later we live in the middle of Scotland, fantastic service. We are delighted how sturdy and well made it is. I will definitely recommend your company.”

Thank you for your great feedback. Very much appreciated and we are really pleased to learn that you are happy with your new picnic table. Thanks Catherine

“I ordered a picnic table 30/4/2020,got delivered on 4/5/20,highly delighted with product,great quality,very easy to assemble.delivery very quick considering we live in the highlands of Scotland.would definitely recommend.”

Thank you so much for your feedback. Speedy delivery too is always good to hear! Enjoy! Catherine

“Excellent service, I ordered the York picnic bench on Thursday and it was delivered on Friday, very pleased with the product simple to put together, very sturdy, great VFM.”

Thank you for letting us know! We love to hear from our customers and are pleased that you are happy with your new picnic bench. Fingers crossed the sun shines lots this Summer! Catherine

“We received our picnic table the next day which I was shocked with considering we live in the North of Scotland. Everything was well packaged and the quality of the wood is 1st class. The instructions tion we not in the box however after a quick call this was emailed to me including a video of how to build it. Overall a great company, staff and can't find any faults. I will be using leisurebench again.”

Hi Lee, Thank you for your feedback. I'm pleased that you are happy with your new table and pleased that we were able to send the instructions and video when yours weren't in the pack. Much appreciated feedback! Catherine

“Purchased the Guernsey 4 seater picnic table Friday 24/4 was delivered by TNT on the Monday - absolutely excellent product, so sturdy and I am a heavy person, looks really good too. Excellent service from start to end, already recommended to friends and family :)”

Hi Thank you for your feedback. We like the Guernsey picnic table too and love to hear from our customers! Thank you Catherine

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LeisureBench Ltd is rated 4.9 based on 88 reviews