Lee Longlands Insights

Lee Longlands have a Customer Happiness Grade of B-. Customers love their delivery but are unhappy with their refunds.

 

B-
Happiness Grade
A-

Delivery - Fast

85.71%
Industry Average
D

Refunds - Average

50.00%
Industry Average
" LL agreed to refund the item so we could purchase elsewhere, but they would not refund until collected and then with the Christmas break it took ages to process. "
- Purchased from Kidderminster
B-

Customer Service - Average

66.67%
Industry Average

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Alice, Customer Support