Lavish Alice Reviews

4.7 Rating 629 Reviews
93 %
of reviewers recommend Lavish Alice
Anonymous
Anonymous  // 01/01/2019
Staff happy to help and quick at responding if you have any queries. Clothing is beautiful too
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Posted 1 year ago
I have had a great experience with lavish Alice, Amanda from the customer service team went over and above to resolve my queries in an efficient and timely Manner. I would highly recommend. Brilliant customer service!!
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Posted 1 year ago
Price is rally reasonable. Quality is amazing. Customer services is wonderful and very helpful and quick to respond. I will definitely remain a loyal customer.
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Posted 1 year ago
Great customer service with polite, helpful and very responsive staff. Their clothing are very stylish and offer unique designs. I will definitely keep shopping and recommend this company.
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Posted 1 year ago
Customer service was very helpful in locating what had happened with a delayed order, they’ve been very attentive and quick in every e-mail I have sent
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Posted 1 year ago
Amanda Harrison in customer service was very helpful in locating what had happened with a delayed order and also an issue with another item I had. Very quick responses and fast to resolve the issue.
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Posted 1 year ago
Great service
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Posted 1 year ago
Got a dress that didn’t fit me and no other sizes were available, i was given my refund and the customer service leading up to it was incredible. When i did get the dress before i sent it off, it was amazing quality and exactly like the picture. Will definitely order again when my size is in stock!! :))
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Posted 1 year ago
I always love the clothing I buy off Lavish Alice. Their dresses are of fabulous quality and great value for money. I always get lovely compliments when I wear one of their dresses. I have to mention their customer service department they always go out of their way to help you if you have a problem. They are also quick to respond to your email even at their busiest times like Christmas. Nothing is ever a problem they value their customers. Well done Lavish Alice it is always a pleasure to deal with your company.
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Posted 1 year ago
Lavish Alice customer service is exceptional! Amanda was absolutely brilliant and professional. They deliver all parcels on time and the quality of the items are superb. I would massively recommend Lavish Alice!
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Posted 1 year ago
Really good customer service. Had a problem with a delay in delivery. Was resolved and happy with the outcome. Would definitely shop at Lavish Alice again.
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Posted 1 year ago
My purchase was impossible to track. It was not possible to even reach Lavish Alice. The phone number listed was not in use and email responses take 2-3 days. I also had to incur the cost of the return to the UK which was around €20 euro. Absolutely ridiculous non stress free service.
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Posted 1 year ago
Love to shop on Lavish Alice website, I've shopped for a number of years now, always unique styles n designs with fab quality.. Always feel very stylish and elegant with my outfits I've purchased. Hardly ever have to send things back, but on an odd occasion I have, the professionalism and quick response is superb..
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Posted 1 year ago
Just amazing! The quality, the style and the customer service ! :)
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Posted 1 year ago
Great company, clothes are very good quality and customer service are amazing and such lovely people, very helpful. Well worth the money for their clothing. Bought a few things from them now and still a very happy customer
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Posted 1 year ago
My order was unexpectedly delayed but Samantha was incredibly helpful and kindly cancelled my order upon request and provided a discount code for a future order. It’s little touches like this that keep customers happy and shopping with the brand.
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Posted 1 year ago
Recommended and trusted 100%. I have both bought and kept, and bought and returned, many items from this website. I have to say 100% customer service at all times! Not only do I feel their clothes are premium quality but delivery and returns are dealt with quickly and efficiently too! Really can’t rate them highly enough and I have recommended Lavish Alice to many friends and colleagues for just the above reasons!
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Posted 1 year ago
Amazing Costumer Service team! They always help quickly and clearly answer all questions. Special thanks to Terek for his help and for the work he has done!
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Posted 1 year ago
Fantastic customer service when there was going to be a delay on my dresses not due to the companies fault 5 star rating excellent!
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Posted 1 year ago
Quality of clothing is excellent!! Returns is easy!!! Customer service excellent!!!
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Posted 1 year ago
Lavish Alice is rated 4.7 based on 629 reviews