Laughing Hens Reviews

Name: Laughing Hens
Address: The Croft StablesStation LaneGreat BarrowCheshire, Chester
Rating: 4.71

4.7 Rating 8,481 Reviews

93 %

of reviewers recommend Laughing Hens

4.7

Based on 8,481 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Laughing Hens:

Your online shop for all your knitting and crochet needs.

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Laughing Hens 5 star review on 4th April 2024

878

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Long wait for delivery then when the red yarn eventually came it was the wrong colour red. Not impressed and won’t use again - had to order elsewhere in the meantime where there was a 24 hour delivery.”

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Posted 2 years ago

“Exactly as ordered. Delivered in a timely fashion. Shipping is a bit pricey.”

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Posted 2 years ago

“Usually perfect, but this order is missing a pattern for the Virginia wrap. Have contacted you and heard nothing since. Have still not received pattern.”

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Posted 2 years ago

“My order 494282 made on the 23rd of April has yet to arrive.”

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Posted 2 years ago

“Have not received package due to delays from COVID”

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Posted 2 years ago

“Hello, l am still waiting to receive my wool, it's over a month since l placed my order. Regards Glenda Canning”

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Posted 2 years ago

“Service very good but yarn disappointing- there were three knots in one ball and two knots in the other.”

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Posted 2 years ago

“It hasn’t arrived yet”

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Posted 3 years ago

“I have given this company a three star review simply because the customer service was extremely poor. On the positive I ordered over $450 worth of yarn and am extremely happy with the quality of the products and the shipping. On the negative I noticed after I placed my order that I would receive a 10% discount if I joined the mailing list, I immediately joined the mailing list and then emailed laughing hens and asked them to apply the 10% discount to my large order. Given the fact that I had ordered less than 24 hours before and they had yet to ship the product I felt this would be fine. I run a online business myself and have often applied discounts after the order has been received and even after it has been shipped. They informed me they could not apply the discount even though I emailed them twice after that requesting it and not understanding why it could not be applied. I feel that this kind of customer service is extremely shortsighted, sure you got that extra 10% of my money but am I ever going to order from this company again? I don't know.”

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Posted 3 years ago

“It was ok in total. Only the fact that I had to pay an extra charge for customs will keep me away from buying at this shop again.”

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Posted 3 years ago

“One of the two books had obviously been well thumbed...corners bent up etc. That being said fairly quick delivery.”

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Posted 3 years ago

“Very slow in getting these. Just what I wanted but I took forever”

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Posted 3 years ago

“Although the yarn was good, it was higher in price than from other on line wool shops- and only 1 ball available. I needed much more and had to buy from Holland.”

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Posted 3 years ago

“My order was posted by laughing hen, however one month later I haven’t received it.. I have been in contact with the company but have been repeatedly told to wait a week or two and then an email asking me to contact them one month after postal date before contacting them again...”

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Posted 3 years ago

“Affordabe yarn. However, it's been over a month and no sight of yarn”

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Posted 3 years ago

“Interesting .”

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Posted 3 years ago

“All items were filthy covered with layers of dust to which,, I am allergic.. However items were as ordered and intact.”

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Posted 3 years ago

“The last pattern I bought used far more wool than the one skein specified which was annoying.”

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Posted 3 years ago

“I think your yarn is too expensive. I have found yarn in my area that is very much like yours and less expensive.”

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Posted 3 years ago

“I cannot review this favourably at this moment because it is more than a month since I ordered it and it still hasn't arrived. I have been advised to wait 6 weeks because of Covid.”

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Posted 3 years ago

Laughing Hens is rated 4.7 based on 8,481 reviews