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LampShopOnline Reviews

4.6 Rating 13,594 Reviews

92 %

of reviewers recommend LampShopOnline

Company Reviews

Product Reviews

4.6

Based on 13,594 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024

LampShopOnline 5 star review on 2nd March 2024

LampShopOnline 5 star review on 18th January 2024

LampShopOnline 5 star review on 2nd January 2024

LampShopOnline 5 star review on 17th December 2023

LampShopOnline 5 star review on 13th December 2023

LampShopOnline 5 star review on 10th December 2023

33

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Google sent me here for Osram 205 bulbs. I received 210 bulbs. They said it was my fault and they wanted me to pay return postage and trot back to a post office, the cost of which would probably be the same as any refund and 2 postages lost in the process. Please do not believe Google when they send you somewhere requested and watch this website to not make an unexpected ordering mistake that you can't really afford to return.”

Posted 1 day ago

“I opened my led lighting panels and many of the leds that was in there was broken dented or turning on weirdly. So it has set my entire project back a whole two weeks now. I do not recommend anyone using these guys”

Posted 3 days ago

“I'm still waiting for my lights. It's been 2 weeks and they were meant to be delivered in 3 days”

Posted 4 days ago

“Never received my order”

Posted 1 week ago

“Wrong item supplied .”

Posted 2 weeks ago

“Extremely Poor after service from these guys. They like to quickly take your money, but seem to think that you are lying about a faulty item, saying that they will have them tested. REALLY, like I've got nothing better to do than claim a Refund with all the hassle. This must be their way of wearing customers down so they don't claim a refund. Very poor customer service.”

Posted 3 weeks ago

“Just not good”

Posted 4 weeks ago

“Lamps not packaged well one tiny piece of bubble wrap - broken when arrived. Sent email with photos and have received no response. Paid over £15 for nothing! Usually don’t like people leaving poor reviews but disappointed.”

Posted 1 month ago

“We paid next day delivery got it 2 days later and the bulb has only lasted a week so not great”

Posted 1 month ago

“Bulb did not fit! Wanted to return but had to phone to enquire as to how I did a return! After 3 attempts I eventually got to speak to someone who informed me it would cost the price of the order in postage to return! Not a good service and would not recommend!!”

Posted 1 month ago

“Awful! Placed an order on Friday afternoon (not having seen the small print saying no deliveries over the weekend), was given the choice on paying an additional next day delivery at premium rate (which was three times the cost of the bulbs), which I selected as desperate forthe bulbs. Afer contacting Lampshop online on monday when delivery not made, they said - should have read small print! Really helpful!! If not avalaible over the weekend, why offer it???? Goods finally turned up Tuesday afternoon - wont be bothering with them again!!!”

Posted 1 month ago

“Bad advice re my purchase.”

Posted 2 months ago

“Had 2 lights sent out none worked”

Posted 2 months ago

“Purchased some light bulbs but unfortunately was unsuitable, I contacted and asked if they could be returned for a refund, I was sent the return address and told this wasn't a problem. I sent back via tracking parcel force, but was not given a refund despite being sent back undamaged and in its original packaging and was received still with no refund, I look forward to posting further reviews on trustpilote. AVOID THIS COMPANY AT ALL COSTS.”

Posted 2 months ago

“I'm not happy with your service, because I didn't get a reply to my email,your personal asked me to email pictures and manufacturer of the new led lights I had to purchase because your lights didn't come with lamps. I requested the cost the lamps for lights”

Posted 2 months ago

“Unfortunately my experience with this order was not a good one. I did send a couple of emails to try and rectify the situation but had no response so hence this review. The item (a battery for my alarm system) arrived promptly but was the wrong type - 1.2Ah instead of the 2.1Ah battery the picture on the web page showed. The picture of the item and the description were different which was misleading. I'm sure it was a genuine mistake but not getting any response to my email means a negative revirew is the only option left open to me.”

Posted 2 months ago

“Philips 5ft 58w 840 T8 Fluorescent Tube - Cool White Purchase this great bargain went for next day delivery which was more then the item itself. Placed my ordered but unfortunately didn't receive email of order detail. Order came 3 days later after paying for next day delivery email company found them to be so rude and not helpful or bother. Finally receive it but damage the whole tube was in pieces... I rang them straight away email them proof and were helpful on the phone. Ended up receiving my item the next day in one piece. Was disappointed but still got it after waiting almost a week. Can't complain regarding product price but delivery prices ridiculous.”

Posted 3 months ago

“Wrong parts supplied!!waiting for call back!!”

Posted 3 months ago

“Bulb arrived broken and despite numerous email and phone calls I have had no reply from the company”

Posted 3 months ago

“Did not receive”

Posted 4 months ago

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LampShopOnline is rated 4.6 based on 13,594 reviews