LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.61

4.6 Rating 13,609 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 13,609 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rapid delivery and quality product for the price. Will be using for future purchases.”

Helpful Report

Posted 1 year ago

“Fast and efficent”

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Posted 1 year ago

“I purchased a hard-to-find 38mm, 4ft tube and capacitors for a display sign. Goods were well described on the website, and reasonably priced. Delivery was prompt and the items were well packaged. Website could be improved with better pictures or descriptions of the connectors required for the large capacitors. I will need to source different connectors for that.”

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Posted 1 year ago

“Easy to order via website and bulbs came fairly quickly. Only negative was no shipping update so didn’t know when they were going to be delivered so had to chase for an update.”

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Posted 1 year ago

“Helpful and efficient.”

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Posted 1 year ago

“Very helpful and prompt after first LED tube arrived broken. Would have been cheaper for them to have packaged it better and written fragile on package.”

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Posted 1 year ago

“We bought 2 strip lights with free bulbs. They arrived the next day. Brilliant. Only gave 4 stars because I thought they had covers, they haven't. Otherwise very good on all fronts.”

Helpful Report

Posted 1 year ago

“Packaging was a bit minimal - fortunately the 2 bulbs in their thin cartons inside a thin jiffy bag arrived intact. When I ordered I got no copy of my order confirming it: just a 'Thank you' and online sales brochure. Fortunately when I rang Katie to query a discrepancy I was able to send a screen shot (for some reason I had just thought it wise to take one). Charlie later phoned about this manufacturer update/replacement of the bulbs I'd ordered:- 2 x Energizer 12.5w Daylight Bulbs, (energy rating A* and packaged in a yellow+black+ white blister pack). although these were no longer available from you, they were/are still advertised FOR SALE on your site. Katie was friendly nd helpful. Charlie patiently explained the 'recent' govt. revised Energy Ratings. There hasn't been much publicity abt this to consumers WOULD IT BE WORTH LAMPSHOP POSTING A BRIEF 'warning' about the risk of being misled by the old and new ratings at the top of your online pages? Charlie was very helpful.”

Helpful Report

Posted 1 year ago

“Great service, I called them with a query and the phone was answered straightaway by a very helpful person. There was also a delay to my delivery, probably Royal Mail's fault, but they refunded me the delivery fee with no hassle. Thank you!”

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Posted 1 year ago

“Product as described but delivery a bit slow”

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Posted 2 years ago

“Lampshoponline provided a good service with good communication with regards the products available. Unfortunately communication about delivery was not as good. No communication was received about delivery status. The courier UPS finally sent a communication that the goods were out for delivery after they had actually been delivered. Fortunately I was home when the goods arrived unexpectedly.”

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Posted 2 years ago

“Received my order very quickly, but unfortunately out of the 30 lights delivered, 5 were broken. Who was to blame for this I don't know, but once I had contacted LampShop and sent them the details the problem was sorted out very efficiently and with no fuss. Great prices and lots of products to choose from. 👌”

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Posted 2 years ago

“Easy to place order, fast efficient delivery, lost a star rating because + & - terminals hard to identify”

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Posted 2 years ago

“Great price on a good brand of tubes , will use this company in future .”

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Posted 2 years ago

“My order was dealt with quickly and arrived sharp. Great prices too.”

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Posted 2 years ago

“Items arrived on time. Star deducted as I felt I had to call to ensure the item was delivered on time; I was informed on calling that the item was already sent, but the status on the website was still at 'Processing'. The tracking was not provided until the very last minute. Nonetheless, I would return. Item was really packed - must add that.”

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Posted 2 years ago

“Didn't receive promised email confirming dispatch - parcel arrived without notice. Otherwise good service with a wide range of products at reasonable prices.”

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Posted 2 years ago

“Good service fast delivery .product has lasted well”

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Posted 2 years ago

“I bought 3 light bulbs. They arrived very quickly, so I was very pleased with that. However the delivery of the package was poor. The package had a big hole in it, large enough for a bulb to actually fall out. Luckily there were still in there. The bulb box was open, but bulbs seem undamaged themselves.”

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Posted 2 years ago

“LSO are very good value and had exactly what I needed in stock. I would have given 5 stars but I didn't receive an email confirmation despite emailing to tell them. I wasn't entirely sure that my order was being processed and was concerned that the money left my bank account very promptly. My order did arrive, well packaged and correct :)”

Helpful Report

Posted 2 years ago

LampShopOnline is rated 4.6 based on 13,609 reviews