LampShopOnline Reviews

4.6 Rating 13,608 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 13,608 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read LampShopOnline Reviews
Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024
Robert
LampShopOnline 5 star review on 2nd March 2024
Raymond
LampShopOnline 5 star review on 18th January 2024
Peter
LampShopOnline 5 star review on 2nd January 2024
Sheila Jones
LampShopOnline 5 star review on 17th December 2023
Kevin
LampShopOnline 5 star review on 13th December 2023
P Paraskos
LampShopOnline 5 star review on 10th December 2023
Carl
33
Anonymous
Anonymous  // 01/01/2019
A prompt and efficient service
Helpful Report
Posted 6 months ago
Lamp received fitted and it works.
Helpful Report
Posted 7 months ago
The lamp tube is excellent,
Helpful Report
Posted 7 months ago
The Product was easily ordered promptly despatched and received very quickly. Really well packed. Not used yet but all looks good.
Helpful Report
Posted 7 months ago
My order was delivered promptly, the lamp worked fine. The only negative comment would be the the pictorials instructions, these were poor.
Helpful Report
Posted 7 months ago
Ordered two twin led battens. First one installed fine. Second one, I couldn't get the cover to fit. Then I noticed that the metal housing was dented - nothing that I had done. I managed to bend it back in shape with some pliers and the plastic cover now grips the metal housing. Delivery was OK. So, only gripe is that. I don't know if it happened during delivery or before.
Helpful Report
Posted 7 months ago
The product was on time & as described, unfortunately one of the tubes was shattered in the pack.
Helpful Report
Posted 8 months ago
Quick delivery Packed well A little pricey
Helpful Report
Posted 8 months ago
Packaging and delivery was good and items were for stock and therefore cannot comment on quality.
Helpful Report
Posted 8 months ago
Good products very well packaged, took a little longer to arrive than stated but that's more fed ex than lampshop.
Helpful Report
Posted 8 months ago
My order arrived damaged, which was beyond their control, but they dealt with the issue very promptly, it's not the issue but how it's dealt with, definitely shop with Lampshoponline again.
Helpful Report
Posted 8 months ago
Friendly helpful staff, good selection of products at a reasonal price
Helpful Report
Posted 9 months ago
Good prices, and prompt delivery, my tubes arrived damaged but were replaced promptly. Can't ask for much more, would definitely use again.
Helpful Report
Posted 9 months ago
Cannot fault the service
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Posted 9 months ago
Product excellent delivery on time
Helpful Report
Posted 10 months ago
Works well , easy delivery. Bombarded with emails wanting a review after.
Helpful Report
Posted 10 months ago
Decent enough replacement of LED from old fluorescent tubes. Great brighter white light from LED. (see difference from original fluorescent start light up slowly compared to instant LED in attached video). Given they are not glass like old tubes, they do sag slightly as they are plastic or composite material which is not rigid. These tube are not a simple swap out replacement! The website does mention that they require bypassing of the 'control gear' (ballast unit). Not a straight forward job unless you are an electrician or competent DIYer. No instructions supplied but understandable given there are so many different types of units. My units do not have starters (they supply LED starters with the tubes if you require them). I tried various things (wasting hours) before calling Lampsonline, they confirmed I would have to rewire a feed directly to one end only. I also disconnected the original small and thin push fit wires completely. I eventually managed to figure out how to remove the small wires and use 1mm 2 core lighting cable to rewire supply. Overall, I am happy with these tubes but in hindsight, I wish I had bought complete new units as this would have been so much quicker! LT
Helpful Report
Posted 11 months ago
Slight problem on first attempted delivery as goods got damaged, but replaced order and sent extra in good faith. Good service thanks
Helpful Report
Posted 1 year ago
The product arrived on time and worked fine.
Helpful Report
Posted 1 year ago
Customer service was exceptional
Helpful Report
Posted 1 year ago
LampShopOnline is rated 4.6 based on 13,608 reviews