LampShopOnline Reviews

4.6 Rating 13,594 Reviews
92 %
of reviewers recommend LampShopOnline
4.6
Based on 13,594 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read LampShopOnline Reviews
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Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024
Robert
LampShopOnline 5 star review on 2nd March 2024
Raymond
LampShopOnline 5 star review on 18th January 2024
Peter
LampShopOnline 5 star review on 2nd January 2024
Sheila Jones
LampShopOnline 5 star review on 17th December 2023
Kevin
LampShopOnline 5 star review on 13th December 2023
P Paraskos
LampShopOnline 5 star review on 10th December 2023
Carl
33
Anonymous
Anonymous  // 01/01/2019
Excellent swift service, very impressive. However during transit the package was damaged, open all across one end but the Post Office packed it into a plastic wrapper with a note of apologies. The batteries inside were not damaged though.
Helpful Report
Posted 2 months ago
Good web site with instructions on how to convert yout tube lights to LED. No quible about one of the tubes I ordered not working. Tube not working is the reason for 4 rather than 5 stars. I would recommend and would use again.
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Posted 2 months ago
Bulb came on time and worked perfectly
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Posted 3 months ago
Great value and delivery one small problem 2 came with startes and 2 without
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Posted 3 months ago
Good service from LampShop Online with good customer services and good prices. Unfortunately their choice of courier is poor. FedEx drove my LED T8 tube bulbs around in their van for 2.5 days (repeated "ran out of time" messages from courier) then delivered them broken. Full refund from LampShop Online without hesitation.
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Posted 3 months ago
The process of ordering up till delivery went smooth. It's a pity that cost of shipment is as much as the light bulb itself.
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Posted 3 months ago
Product as needed and delivered promptly
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Posted 3 months ago
Excellent delivery time had an issue with the steel cover plate had slight damage on one lamp and one securing clips For the diffuser was badly molded and unable to use otherwise happy and would use lamp shop again. Thank you
Helpful Report
Posted 3 months ago
I ordered on Thursday morning and paid a premium postage rate for guaranteed next-day delivery. I needed the light to be fitted at the weekend. I e-mailed you on Saturday to report non-receipt on Friday by the guaranteed time and requested that you ensure delivery was made on Saturday. I received no reply whatsoever and still no delivery. As a result, I had to source a replacement locally. Was eventually delivered on Monday - too late. Not at all happy. Paid for service I didn't receive and now have goods I now no longer need.
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Posted 3 months ago
The after sales team were brilliant, really helpful
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Posted 3 months ago
Good price, quick delivery, but packaging could have been more protective - both boxes squashed - fortunately the lamps were not broken.
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Posted 3 months ago
Simple straightforward buying. Expensive delivery.
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Posted 3 months ago
Shopping online was easy and clear except I couldn’t find to collect the old machine to replace the new one and no option was given for when the machine is delivered, only after the appliance was purchased, I got the delivery notification for over 2 week wait! Overall the machine is reasonably priced and look I forward to use it once it arrives
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Posted 3 months ago
Light was good but didn't have enough pictures to match with the old unit
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Posted 3 months ago
Good pre-sales customer service. Product arrived on time. Seems a good quality product.
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Posted 3 months ago
All good in the woods
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Posted 3 months ago
Everything went as specified
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Posted 3 months ago
Lamps arrived quickly, disappointed that they seem to take a while to warm up, they flicker a bit for about 30 seconds but I guess you get what you pay for. Would order from lamp shop online again
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Posted 3 months ago
excellent service....thank you
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Posted 3 months ago
2 fluorescent 48 inch tubes came .very well packed .both working. thank you
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Posted 3 months ago
LampShopOnline is rated 4.6 based on 13,594 reviews