LampShopOnline Reviews

Name: LampShopOnline
Address: Carrwood Park, Selby Road, Garforth, Leeds, Leeds
Rating: 4.61

4.6 Rating 13,610 Reviews

92 %

of reviewers recommend LampShopOnline

4.6

Based on 13,610 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0113 8876270

Email:

help@lampshoponline.com

Location:

Carrwood Park,
Selby Road, Garforth,
Leeds
Leeds
LS15 4LG

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LampShopOnline 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fedex mis delivered. Neighbour finally contacted me”

Helpful Report

Posted 1 year ago

“Who knew it would be so difficult to get a strip bulb for the garage? Couldn't get one locally so ordered one, delivery was more than the bulb though. Ordered, the delivery date came & went no explanation for no delivery, emailed Lampshop, and they chased it, it was broken at the delivery depot, Lampshop dispatched another one, actually, 2 in a great hard card tube, the package arrived and I opened it to find one completely smashed, glass shards flew out all over my living room floor, there was no way to get the unsmashed one out without glass flying everywhere. Took a lot of clearing up. The unsmashed bulb did work hurrah!”

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Posted 1 year ago

“The price & the parcel was very good. The only thing I didn’t like was the next day delivery we paid & did not see that Saturday was not counted”

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Posted 1 year ago

Hi Edward, Apologies for any confusion with the delivery. For future reference we do offer a Saturday delivery option if you require your goods urgently, it would need to be selected at checkout for it be sent on this service though. Hope this helps. Lampshoponline Team

Posted 1 year ago

“Not bad service but do feel that a diagram or picture of the bulb needs to be available before buying in order to order incorrect shape. When asked if exchange available, the response was quick but had to return and reorder. Cost of postage wouldn't make it worth it.”

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Posted 1 year ago

Good morning, Thanks very much for your feedback, I will pass that on to our web team. If you have any queries about products online we are always there to advise to give you confidence in your purchase. Kind regard, Lampshoponline Team.

Posted 1 year ago

“Lampshoponline were very good in recommending what I should buy against the parameter given. Unfortunately, one of the orders was based on the wrong information given by your company. However, I am confident that we shall get the goods at the end of the day.”

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Posted 1 year ago

“arrived quickly that's good - not installed yet”

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Posted 1 year ago

“The order was placed ok and delivered ok. But 5% discount offer sent after I had purchased the items so couldn't take the discount.”

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Posted 1 year ago

“I do hate to complain but I was very disappointed with my delivery. The parcel arrived in plenty of time but as I picked it up you could hear it was totally smashed and as I picked it up glass poured out of the bottoms of the tube! The tube was fine but no secure ends on it, which might have caused the damage? I did call to complain and they were amazing and they said they’d replace and pick up the damaged item.”

Helpful Report

Posted 1 year ago

“For some reason the delivery address came up as an old address of my daughter's not the billing address. Although customer service attempted to help I'm left feeling a little peaved. Luckily & not thanks to you I was able to retrieve the package, this involved 90 minutes of travel & time so not ideal.”

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Posted 1 year ago

“Goods ok! Postage less so 😟.”

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Posted 1 year ago

“Very Good products at good prices. Deliveries have always been on time (pre-10 AM a bit hit and miss). Getting a VAT invoice has always been a problem, even after sending emails to different apartments. This has always been a problem.”

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Posted 1 year ago

“Easy to place order no sign of my purchase as of yet whether or not that is down to royal mail or not.”

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Posted 1 year ago

“Delivered to wrong name and address”

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Posted 1 year ago

Good Afternoon Jim, I am sorry to hear this, Would it be possible for you to get in contact on 0113 887 6270 so that we can assist you Kind Regards, Customer Services

Posted 1 year ago

“Since placing the order on 30/11/22 I have not received any confirmation when I will receive these goods Until I receive them I cannot comment or review further”

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Posted 1 year ago

“could have done with a delivery note being sent with the order as my warehouse was confused where the order was from and what it was for, also could check off what was received to what was ordered?”

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Posted 1 year ago

“Although the lamps have good light levels and are daylight white,The 6w Primalux lamp shown on the website was frosted which I thought I was ordering not clear which I received . Delivery time was good.”

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Posted 1 year ago

“Phoned to query the colour of 4 of one item . Promised a call back but failed to do so .”

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Posted 1 year ago

“Paid for next day delivery so we weren’t in darkness as house just moved into fused 2 x these bulbs A bit like unicorn poo they are now quite rare ..but lamps on line had them ..paid for next day but never showed When I quizzed the supplier they told me they we’re on route …be there at 3.45 !! Never showed snd finally appeared next day at middays Told customer services who assured me they would refund thd next day charge …guess what ? Lamps are fine ,but service was kack”

Helpful Report

Posted 1 year ago

“Were able to supply a bulb I'd been unable to source locally. Kept me in touch by email exce[t they had promised a tracking number. When I rang the person who answered was polite and helpful, who explained that Royal Mail had not given a tracking number - frustrating as this was paid for. Ordered on Tuesday and delivered on Friday.”

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Posted 1 year ago

“We purchased warm white LED panels 600x600 but they turned out to be much yellower than expected!”

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Posted 1 year ago

Good Afternoon Yousif, Warm White is one of the more yellow tones to pick in lighting, Would it be possible for you to give us a call on 0113 887 6270 so that we can provide a little further information, Thank you, Customer services

Posted 1 year ago

LampShopOnline is rated 4.6 based on 13,610 reviews