Lamps2udirect.com Reviews

Name: Lamps2udirect.com
Address: Lamps2udirect.com Ltd, Office 4, Unit 40, Park Farm Ind Estate, Hertfordshire, Buntingford
Rating: 4.50

4.5 Rating 5,302 Reviews

88 %

of reviewers recommend Lamps2udirect.com

Company Reviews

Metrics

Info

4.5

Based on 5,302 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Lamps2udirect.com :

Lamps2Udirect.com is dedicated to supplying bulbs, tubes, LEDs and lighting accessories to you, the customer, as quickly and stress free as possible.

Visit Website

Phone:

01763 661 650

Email:

sales@lamps2udirect.com

Location:

Lamps2udirect.com Ltd,
Office 4, Unit 40, Park Farm Ind Estate,
Hertfordshire
Buntingford
SG9 9AZ

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Lamps2udirect.com 5 star review on 25th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the service and advice,just needed to understand the delivery as I was Expecting the items quicker.”

Helpful Report

Thank you for your 4-star rating on Lamps2udirect.com! We appreciate your feedback and are delighted to hear that you were pleased with our service and advice. We apologise if there was any confusion regarding the delivery, as we understand the importance of receiving your items promptly. We value your business and hope to serve you even better in the future.

“No comment, will never try to buy again in the future.”

Helpful Report

We would like to express our sincerest gratitude for taking the time to provide us with your feedback regarding your experience on Lamps2udirect.com. Your opinion is highly valuable to us, and we truly appreciate your openness and honesty. We sincerely apologise for any inconvenience or disappointment that you may have encountered during your visit to our website. Rest assured, it is never our intention to leave our customers with a negative impression. We apologize if we fell short of your expectations in any way. We would like to address the issues you mentioned in your review, particularly the statement "No comment, will never try to buy again in the future." We genuinely regret that you have reached this conclusion and would like to better understand the reasons behind it. Could you kindly provide us with more specific details about the particular challenges or concerns you encountered? We are eager to learn from our mistakes and improve our services to ensure a more positive experience for our valued customers like you. Once again, thank you for sharing your thoughts with us. Your feedback is crucial in helping us identify areas for improvement and better serve our customers. We genuinely value your business and hope to have the opportunity to make it up to you in the future. If there is anything further we

“Ordered lights, which arrived on schedule, well packaged. I wanted another two of the same, but wasn't sure if I had orederd the correct ones. My query email was answered quickly, both by Sharon and Martin. Would certainly recommend.”