Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.78

4.8 Rating 573 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 573 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and extremely knowledgable.After sales service excellemt”

Helpful Report

“We were very happy with the handover of the caravan and the time spent going through the systems etc, We were expecting a 'hard sell' of extra's like extended warranty, special coatings for fabrics, maintenance deals etc but none of this happened which we appreciated and were pleased. Only two small niggles with the 430/4, when the caravan got really hot in the sun we were unable to open the door as expansion of the door/panels had caused the latchbolt to foul the strikeplate the only way to get in would have been to lever the door or crawl through the side entry under the bed. We cooled the door down with water then managed to open the door, I then had to file a few mm off the strikeplate and it seems ok now. The other minor issue is I cannot locate the 'error list' referred to on page 80 of the manual when an error indicator showed up, info on this would be handy, Thanks.”

Helpful Report

Hi Geoff, Thank you for the feedback, I have looked at the manuals for your caravan - it looks as though there was a list in an older owners manual that Bailey have removed (but must have left a reference too). I have emailed a copy of the pages from that old manual for your records should it be of any use. If you have any further problems with the door, just let our warranty department know and we will be happy to help.

“The whole experience from buying to collecting went very smoothly. The handover by Nigel was excellent.”

Helpful Report

“We were pleased with the caravan apart from light bulbs missing in main overhead lights. Where do we get these from! We thought the check that was made by you would have noticed problem.”

Helpful Report

Hi Mrs Brown, these lights should have had two bulbs not just one in each- we have posted some out today for you. Thank you for the 4 star review.

“Nigel looked after us really well. Dawn was having a bad day I think! Really pleased with the new van.”

Helpful Report

“Happy with your service and sales team. So far very happy with my purchase, Thanks”

Helpful Report

“There's a lot of knowledge at Lady Bailey from the van sales to the shop, which helped us make a decision on the type of caravan we wanted. When the caravan was delivered (to the site where we were staying for the weekend) the guy showed us around and made sure we were happy and knew everything and how everything works before leaving, very helpful. We did find a slight fault with a blind, when we starting using, so we went to the aftersales office and they ordered a new one for us without an hassle. If your buying a caravan, i recommend them....”

Helpful Report

“Picked up our new bailey Ancona this week from ladybailey. Alan showed us the ins and outs and was very informative in an easy to understand way which was a great help as we are fairly new to the world of caravanning. Thankyou.”

Helpful Report

“In spite of having 4 caravans to handover after ours at 1200 the handover of our Unicorn was thorough and a pleasant experience. We arrived with our old van to part ex and sadly discovered that it had significant damp problems, which tended to "dampen our spirits" somewhat, however Simon the salesman was very matter of fact about it and we soon renegotiated and came to a satisfactory agreement.”

Helpful Report

“Pleased with the service. Handover was very good.”

Helpful Report

“Handover was very good, very informative and sales transaction handled efficiently”

Helpful Report

“Friendly relaxed atmosphere and honest answers to all questions. Reasonable deal reached over a decent cup of coffee.”

Helpful Report

“There was a couple of hic-ups on the hand over but on the whole it went well we have got a warranty problem but all seems to be going ok everyone was friendly and helpful .The camp site was very good I would recommend lady Bailey to any one”

Helpful Report

“Good Service”

Helpful Report

“Great service and friendly people”

Helpful Report

“A great deal on the caravan and personnel were great. Communication could have been better between ordering and delivery.”

Helpful Report

“We live in Surrey went down twice could not have been more help full they sent a salesman round to value our van for part exchange he took an hour testing everything and then offered us more than we expected really good we collected van ten weeks later due to us not.being ready a 2hour handover we needed it although we have been caravaning over 50years we still learnt a lot from their expert all in all well done led a really good team yours Steve/sylv d”

Helpful Report

“Very helpful, the handover of our new Baily Madrid was perfect . We have a few issues now we have it at home but are awaiting to get them sorted after Christmas . Our experience so far with Lady Baily is very good.”

Helpful Report

“Everyone very helpful, from sales to handover, with welcome coffee each visit. special consideration given during handover,”

Helpful Report

“Generally good service.”

Helpful Report

Lady Bailey Caravans is rated 4.8 based on 573 reviews