Lady Bailey Caravans Reviews

4.74 Rating 392 Reviews
95 %
of reviewers recommend Lady Bailey Caravans
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver, Courier
on-time delivery
100%
Customer Service
communication channels
Telephone, Email, Live Chat
queries resolved in
Under an hour
Read Lady Bailey Caravans Reviews
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Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch

A great deal on the caravan and personnel were great. Communication could have been better between ordering and delivery.
Helpful Report
We live in Surrey went down twice could not have been more help full they sent a salesman round to value our van for part exchange he took an hour testing everything and then offered us more than we expected really good we collected van ten weeks later due to us not.being ready a 2hour handover we needed it although we have been caravaning over 50years we still learnt a lot from their expert all in all well done led a really good team yours Steve/sylv d
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Very helpful, the handover of our new Baily Madrid was perfect . We have a few issues now we have it at home but are awaiting to get them sorted after Christmas . Our experience so far with Lady Baily is very good.
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Everyone very helpful, from sales to handover, with welcome coffee each visit. special consideration given during handover,
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Generally good service.
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Very pleased with overall service, reasonable price for caravan trade in, I think when buying a new caravan it should really come with a new battery as part of the deal, mine didn't which is a shame. Overall good service.
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Generally very pleased with the purchase and handover of our new Bailey 400-2, the latter especially was clear and comprehensive. Only downside was having to wait 2 months for caravan rather than the 2 weeks promised at purchase time. We enjoyed our days at the Wareham Forest site even though there was a lot to learn. Thanks to you all for getting us started with caravans we have definitely got the bug and are planning touring France next year.
Helpful Report
Overall good service with purchasing new caravan - dates for collecting it were kept to etc - however since then slow service with ordering a replacement front window screen because original has a ladder type fault. I phoned within a couple of days of purchasing caravan so around July 10th - and was told a new screen would be ordered, would be in around 28days and would be notified - having not heard I phoned and the person wasn't there so after a holiday I phoned again Aug 26th and was told it hadn't been ordered -something about having my old caravan under my correctly spelt surname Palmer - the new one is under mis spelt name Parmer - said couldn't find any record of the new one obv under Palmer - altho I am puzzled why I wasn't phoned ref the problem or why it wasn't ordered at the beginning?
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Friendly and helpfull staff , could have done with more practical instruction before we left for site although once on site we learnt over w/end about caravan and the practical aspects,as we had not been carvaning before .
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Thank you for your kind feedback, if you require any assistance in the future don't hesitate to give us a call.

Best Regards
Good service, but bit slow informing us of delays in delivery , left wondering whats happening
Helpful Report
Dear Mr and Mrs Davis, thank you for your kind feedback. This is an area that we are currently looking to improve. During the busiest couple of months of the year it is quite common for the exact build dates at the factory to change and often any updates would be superseded quite quickly which could lead to un-necessary confusion.

However, we realise that it can be quite unnerving not to hear anything for a while and your feedback has been noted in aiding our resolution in this process.

Thank you again for taking the time to provide valuable feedback and we all hope you are enjoying your new caravan :-)

Warmest Regards
Our new Bailey orion caravan is very good , towed for the first time it was easy to handle and the space inside the van for a smaller van is very good. We bought a 430/4 4 berth small van but lots of storage, just what we wanted. Les the salesman was very helpful and overall everyone at lady bailey looked after us.
Helpful Report
Thank you very much for your kind feedback, we are glad to hear that you are enjoying your Orion! Hope you have a wonderful season in it. Kind Regards
Great deal! Caravan well prepared
Helpful Report
Thank you for your feedback, it is much appreciated.
I would just like to say if you want to buy a caravan then deal with Les Cutler he knows his job very well and a very fair man couldn't fault him one bit
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Thank you for your review, it is much appreciated.
We were given a fair price for our old caravan and found all the staff very helpful. We found a high standard of service and are extremely pleased with our Unicorn Cadiz.
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Thank you for your review, it is much appreciated.
Lady Bailey Caravans is rated 4.74 based on 392 reviews