Lady Bailey Caravans Reviews

Name: Lady Bailey Caravans
Address: Lady Bailey ParkWinterborne Whitechurch, Blandford
Rating: 4.78

4.8 Rating 574 Reviews

97 %

of reviewers recommend Lady Bailey Caravans

Company Reviews

Metrics

Info

4.8

Based on 574 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01258 880786

Email:

hello@ladybailey.co.uk

Location:

Lady Bailey ParkWinterborne Whitechurch
Blandford
DT11 0HJ

Lady Bailey Caravans 5 star review on 6th April 2024

John Davis

Lady Bailey Caravans 5 star review on 17th January 2024

Lynne And Stuart Mcgeorge

Lady Bailey Caravans 5 star review on 3rd January 2024

Anonymous

Anonymous // 01/01/2019

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“I would like to thank Simon and the gang for a smooth pick up my alicante grand oporto especially dave for going through everything with us.”

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“Really pleased with everything. We thought the handover with Dave was excellent. The only thing that would have been good would have been for someone to give us a call just after our two night familiarisation stay at Wareham Forest to see how we got on.”

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“The whole experience went without a hitch (pardon the pun). Staff couldn’t have been more helpful”

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“10/10 for customer service very happy with our purchase...... this company still talk to you even when they've had your money, unlike others.”

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“My husband and I decided to purchase a caravan after having owned a motorhome for several years. We found one at Lady Bailey Caravans that met our criteria and budget. When we arrived Jasper was very attentive and showed us the vans we wanted to view. He explained the extras on each van and provided advice on what van would best meet our needs. At no time did we feel pressured into buying and in fact was informed if we changed our mind that we could just call and change to a different van. When we collected our new van Jasper was there to complete the transaction and Dave gave us a very in-depth tour of the van and how everything work. He was amazing and very patient, answering all our questions. We would highly recommend Lady Bailey Caravans, not just because of the excellent condition of the used vans, but the helpful and friendly staff.”

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“As always Jasper has been a wealth of help and advice to put together a great part exchange package, changeover was seamless and presentation of the new caravan was brilliant so thank you”

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“Nice people, good stuff, good prices. We will go to Lady Bailey and buy from them again!”

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“Fantastic customer service from Simon and Dawn. Chris gave me a very fair price for p/e Dave was very thorough explaining everything on new wan. Few small issues on arrival at site and all sorted with phone call and engineer visit nxt day. Absolutely over the moon with my new van and can't reccomend lady Bailey enough !”

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“Very helpful. Best Dealership I have purchased from. Couple of minor issues but rectified straight away. Would recommend to my friends. Would do business again 👍👌”

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“Excellent customer service. We felt valued and they were very knowledgable without any pressure to make a purchase. So good that our daughter has now visited them and is in the process of getting her own caravan.”

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“We would like to take this opportunity to express our gratitude to you for the whole sales process from start to finish. The staff were very friendly and informative and the whole experience was hassle free and not pressured at all. The hand over was fabulous and we couldn’t have asked for a better experience.”

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“Excellent service very happy”

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“Very friendly and helpful. Smooth hand over with excellent instructions on how to operate our new to us van”

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“From our first visit to Lady Bailey we found the staff to be very helpful and not pushy in any way, we were approached by a member of the sales team Jasper who asked if we needed help but allowed us to view all the caravans and was very helpful.”

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“They were very professional and explained everything special mention to jasper who sorted out lots problems very helpfull”

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“The Team have been brilliant, even when we changed our collection day it was no problem. On the day, we felt valued and all went smoothly, with no fuss, paperwork done and a comprehensive handover. Our Bailey Caravan is just what we hoped for (so far) and we are looking forward to our first holiday very soon! Thank you all. Steve”

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“In general, the staff were very good and helpful with a special thank you for Simon. However, it seems we still have some problems which need attention leaving us to resolve with Hymer and the Carpet supplier this leaves us wondering why LBC fail to indicate what's missing at the point of sale. In our case the carpets were not fit for purpose no 24mtr lead was provided, no jack for the Alko frame, and no wheel brace, therefore the caravan was not fully roadworthy at the time of delivery, we were left to install the hydraulic unit without a clue how to operate the controls in pouring rain and the caravan was jacked up for ALKO LOCKS and remained up for three hours whilst half the campsite helped to eventually lower the unit followed by a 20-mile drive to get a mains lead. (The caravan was out of line on a slope ns/os). We are both over 80 years of age with considerable experience of caravans. We are in contact with suppliers to rectify this as instructed by LBC. The leak under the sink remains as does the missing chrome strip from the cupboard in the bedroom in conjunction with jointing tape between panes curling at the edges. Sorry, we shall not at this stage even consider taking down the unit again for another workshop visit maybe we shall later within the warranty LBC period. Due to no regular maintenance stamps, the Hymer 10-year warranty is void.”

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“The Lady Bailey team provide excellent attention to detail, wanting to ensure you are entirely happy with your caravan and understand how everything works, before you buy it. We are very happy with our van and particularly thank Jasper for his help throughout the process.”

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“We are very pleased with our purchase from Lady Bailey Caravans. We found that the staff were extremely helpful at all times. We did have a few issues with our second hand Bailey Pursuit to rectify but we have to say we were impressed by the kind and helpful attention we received to reach a successful conclusion. A special mention for Dawn who looked after us in a very professional and efficient manner through the process. She is a real diamond.”

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“We have had such good service from Lady Bailey over the past year with our first Caravan. That it was a no brainer to return to purchase our second one. All the staff are great and nothing is too much trouble. Brilliant hand over, very informative. All the staff are great and friendly, nothing is to much trouble. A big Thankyou to the Sales Team, Work Shop Staff, and Office Staff. We are loving our new Caravan, looking forward to all our new adventures. Tony & Ann Parrott. Isle of Wight July 2023”

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Lady Bailey Caravans is rated 4.8 based on 574 reviews