kms distributions ltd Reviews

1.96 Rating 23 Reviews
22% of reviewers recommend kms distributions ltd
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This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
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"Bought a fox hunter roller vanity case for my granddaughter to use for ballet dancing items, so not over loaded with weight. The foot bent and tore away from the case like a piece of baco foil. Do not buy from these people, very poor quality. Obviously not built for purpose."
Posted 1 week ago
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"Excellent customer service and secondly the quick dispatch and delivery and thirdly the quality of the product"
Posted 4 weeks ago
"I purchased a Westwood Vanity unit (800mm wide) from KMS and have nothing but praise for them, we ordered it lunch and it was here the following day, less than 24 hours for delivery is pretty impressive. I have installed it myself as a confident DIY'er and had no problems at all, the unit itself is well made and easy to assemble, and it looks stunning, very sleek and modern, it looks like something that would cost 3 or 4 times the price, the sink is great quality also, a perfect very modern shape. I was a little dubious about buying online without seeing it but I needn't of worried, it is better quality than I expected, I can't rate this unit enough."
Posted 1 month ago
"Was worried after ordering then reading reviews, but received my dressing table within three days and absolutely love it. Went together perfectly and is stunning! Price was fabulous, cheapest on ebay, with free postage ... Can't moan at that!!"
Posted 2 months ago
Posted 2 months ago
"Product not great, part missing and not fully functioning"
Posted 3 months ago
"AVOID! I bought a bed from them. The quality is dreadful. The legs were faulty and the slats keep coming out. The bed fell apart when we place the mattress on it. Customer service is rude and unhelpful. The company didn't acknowledge any of their faults. If you read this do yourself a favor and don't buy from them."
Posted 4 months ago
"broken item bad customer service will never use again"
Posted 5 months ago
"Kms supplies me with broken furniture then proceeded to stall the refund. Their courier had the items in their possession but they still maintained that the items were not back with them and that I would not receive a refund until they were. There was no evidence of this. I feel very disappointed with amazon also who were not help at all through this."
Posted 8 months ago
"Bought a computer desk via eBay. Supposedly delivered to local Argos store but Argos unable to trace item. Contacted KMS who initially said that they only sell items for eBay. Later said that eBay posted items for them and therefore delivery problems are not KMS responsibility. I was told to sort out the problem myself as it was my responsibility. Case raised with eBay who gave me a full refund."
Posted 9 months ago
"Ordered 2 items. One arrived next day as promised but other one didn't materialise until 4 days later, after several calls to company. Contrary to other reviews, I found staff to be pleasant and friendly and willing to sort out issues relating to delivery. Unfortunately the first item arrived chipped but that's more a reflection on packaging than KMS, as they are just suppliers."
Posted 11 months ago
"Delivery was on time and the item was as advertised. There were 3 nuts and bolts missing, but were sent to us by return of post. Service excellent - it was great to have a telephone answered by a member of their staff quickly and efficiently. Excellent experience."
Posted 11 months ago
"Didn’t deliver and won’t refund in the hands of paypal . Avoid this company and also avoid their eBay store."
Posted 1 year ago
"I ordered a massage couch and it was absolutely knackered after 10 months. They completely refused to do anything about it, so trading standards are now dealing with it,"
Posted 1 year ago
"I bought a fox hunter 3 seater garden swing seat hardly used then stored in my garage got it out this summer and the material ripped really poor quality but trading standards have been informed and I am following there advise."
Posted 1 year ago
"I ordered through Amazon and was getting next day delivery only to get a message to say sorry that I was out when you ride to deliver my package and a card had been left through the letterbox. This is utter rubbish there was no attempted delivery and no calling card 4 people were in the house all day so who knows where you tried to deliver to? I was then given the option for another delivery day which was today a still no delivery 12 hrs after a message confirming my delivery would be day! Once again 4 people in all day. What great customer service you have. I will be reporting on to Amazon i he ole they don't use you anymore."
Posted 1 year ago
"Foxhunter buggy was brought broke in a matter of hours of using it, refund still not given poor costumer service as phone was put down on me not once but twice"
Posted 2 years ago
"If I could give them a minus rating I would. Ordered an item from them via Amazon. It arrived well packed etc, but is completely unfit for its use. I contacted them and asked to return the item. They sent me a returns label, which is fine, but expect me to pay to courier the item, which would cost approximately half its sale value. Given that the item is unusable I don't see why I should be out of pocket in returning the item to them. I sent them approximately 4 emails asking for assistance, and was completely ignored. I'm more annoyed by the fact that they won't assist me by even giving me assistance than anything else. Plently of other decent sellers out there; no need to use these ignorant people again thankfully."
Posted 2 years ago
"Ordered blast cabinet off their Amazon site, said free UK postage. They then cancelled the order telling me their couriers couldn't deliver to my area. Checked the couriers listed and all deliver to my area daily. Amazon told me they had cancelled the order as out of stock, yet still advertised and available. I believe they told Amazon that to comply with conditions. This is a poor excuse for a business and best to be avoided. There are plenty of reputable alternatives. DONT EVEN DESERVE ONE STAR."
Posted 2 years ago
"Fox hunter Polytunnel ok, but webbing straps to secure door, vents etc perished within a couple of months. So virtually unusable without modification."
Posted 2 years ago
kms distributions ltd is rated 1.96 based on 23 reviews

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