KLG Rutland Reviews

4.72 Rating 212 Reviews
94 %
of reviewers recommend KLG Rutland
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
on-time delivery
Greater than 94%
Customer Service
communication channels
Telephone, Live Chat, Email
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Phone:

01159 22 11 55

Email:

reception@klg.co.uk

Location:

Queens Road East, Beeston.

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FANTASTIC. We had been let down by another supplier and heard an advert on Rutland Radio so decided to give them a call, within a couple of days we had a visit from Graham who gave us some good advise and is clearly very experienced the same day we received a quote. From then on it was a seamless process, the time scales were spot on and they turn up when they say they will. We had 17 windows and double doors fitted, Eddie the fitter is like superman!! We are over the moon with the end result, the look of the cottage has completely changed, it is so much quieter and warmer. Thank goodness we found KLG they absolutely live up to their name of Amazing Glazing!!! Thank you so much.
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3 sash at front of our house in cream; 2 at back of house in white. Salesman. Graham was pleasant and easy to talk to. Had good knowledge of the product and explained things well; business-like but not at all “pushy”. Sorted out all the paper-work efficiently. Installation. All five windows completed in 2 days. The fitters worked almost non-stop and were very efficient and friendly. All debris disposed of and things were left tidy. Windows. Sash-windows at front of house, in cream - they look great. Cream colour goes well with 1920’s house. Hard to tell if they are plastic or painted wood. White windows at back look good also. New windows have made rooms feel warmer and noise from outside is shut out. Very very pleased with KLG windows, staff and products. Would recommend them to anyone. The people in the showroom in Beeston were very helpful and informative. Many thanks from Valerie and Mike
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Very good service, fitted our doors quickly and efficiently
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Hi I was very happy with the service I received and would use them again
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Having never heard of KLG until we heard a radio AD, we decided to have a look. A new replacement front door was in our list. I had every intention of getting 3 quotes. Hubby & I visited Beeston showroom. From the moment we walked in we felt valued. The service was brilliant. After spending some time looking at doors and chatting to the sales guy, we placed our order. We didn’t even bother with any other quotes. On installation day the chap turned up on time and did a great job. Polite courteous and tidy. Very pleased with every aspect. You are a great company and I would not hesitate to use you again or recommend you. Thank you
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Hello, This company will not let you down - in fact they are part of a great partnership that those who collect well - belong too1 Best regards, Tony
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Excellent quality door, very pleased with style and design. Friendly, professional fitter.
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Very pleased with the overall quality and service. No hard sell, competitive pricing and good quality products. Particularly liked the integrated patio doors blinds. Workmanship excellent - Aaron and Dean. Job included replacing a brick porch and finished off really well. One small window didn't quite fit but was re-made and fitted (by Gary) a week after the installation. Minor criticism was communication - never sure what windows were being done and when. Would highly recommend using KLG Rutland.
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Extremely satisfied with KLG from the first quote to the installation of three windows. Highly recommendable.
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very happy with our door.and the price we paid.helpful sales person at the showrooms.would use again
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We had a new door, which was fitted expertly, quickly and very efficiently by KLG. The finished result is everything we hoped for. We would certainly recommend KLG over any other window or door company. Their communication and customer service was every bit as good as their craftmanship and technical expertise.
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Quality products & excellent service. Very happy with KLG & would recommend to family & friends.
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From start to finish I received a fantastic service. There was one small hitch but that was resolved swiftly and efficiently. The quality and appearance of my doors is fantastic I would highly recommend KLG
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We found the ground workers and erectors excellent. They came when expected and were very efficient and left everything tidy.
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All the team were efficient, polite, and cleaned up afterwards. A lovely job. R. Wilson
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Excellent work
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No pushy sales people. Our salesman was absolutely lovely! Fitted our door in a timely manner and I absolutely love it. Competitive price too. Thank you
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We had a new front door and the hard part was choosing the style from the many on show. We have now had it fitted by a lovely man who didn’t let the freezing day deter him and we are delighted with the result and it has been much admired. Thank you KLG.
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Workman arrived on specified day on time. Fitted the new door and am very pleased with it. Professional and good service. Have used previously in 2014 for new windows and conservatory and all excellent
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salesman said it would take 5to6weeks but it took 12weeks.But very pleased with the look of the door and the young man that fittered was very pleasent and got on with his job
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Thank for your kind review, we will pass your comments on to our colleagues.

Apologies for the additional time it took to to install your door from that which had originally been quoted.

We have had an extremely successful year and initially were unable to recruit the quality of tradesmen we required to maintain our high standards.

This lead to some delays, to ensure we compete a good standard of workmanship, but we have now dealt with these issues and are back to our normal installation times of 6-8 weeks.

Once again apologies for the delay.
KLG Rutland is rated 4.72 based on 212 reviews