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Kiwitaxi Reviews

4.6 Rating 1,171 Reviews

93 %

of reviewers recommend Kiwitaxi

Company Reviews

4.6

Based on 1,171 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

About Kiwitaxi:

Kiwitaxi.com is an international airport transfers booking service. We perform transfers in all the most popular countries in the world.

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, ladies and gentlemen, absolutely disgusting service in Turkey, they cheated on me for 25EURO, despite the fact that I even reconfirmed everything beforehand. Have some pictures, messages, etc. so if somebody want to know in details pls text me on +971501710930, Ivan. Will share my grave hazard experience with KIWI. Just avoid at them at any cost or circumstances. Use any other company, metro, bicycle or footsteps, but just avoid!”

Hello, dear Ivan! We apologize for any inconvenience you experienced with our service. To assist you further, could you please provide us with your booking number? This will help us investigate the issue and address your concerns promptly. Thank you for bringing this to our attention.

“Ait monmen transport service did provide us very good and trouble free taxi service for pick and drop to airport. Very professional and helping company and there staff too including taxi drivers.”

Hello! Thank you for taking the time to share your positive experience. Your satisfaction is our top priority, and we look forward to serving you again in the future. Safe travels!

“the best product thank you so mach!”

Hello, dear Petro! Thank you for your positive review of our transfer service. We appreciate your feedback and hope to be helpful in your future trips. Have a wonderful day!

“Много съм доволна от услугата. Изключително коректни и точни.Чисти, нови коли и възпитани шофьори. Благодарим Ви!”

Добър ден! Благодарим Ви за положителния отзив за нашата услуга за трансфер. Вашето мнение е важно за нас. Have a nice day!

“19.05.2023 поездка из отеля в аэропорт 5:00 утра. Автомобиль тот, что был выбран, удобный способ оплаты (оплачивала с карты) сразу выслали ваучер поездки и связались по ватсап. Водитель приехал точно по времени, вежливый, помог с багажом. Детское кресло, вода и кондиционер 🤗Поездка прошла комфортно, быстро и легко. Спасибо”

Hello, dear Ekaterina! Thank you so much for your positive feedback. It's great to hear that you had a wonderful experience using our service. We really appreciate it as your rating means a lot to us, and we hope to be helpful in your future trips. Have a wonderful day!

“wefwerwerwerwe”

“We used kiwiTaxi recently from Jerusalem to Ben Gurion airport and was very satisfied. Our driver (Isaac?) showed up right on time and had a Tesla which was fun to see. The price is what it says and I was able to pay online. I would definitely used them again.”

Hello, Dear Sharon! Thank you so much for your positive feedback! We really appreciate you taking the time out to share your experience with us. We look forward to being helpful in your trips in the future!

“Great service.Booking was easy and good price.”

“This vendor is not paying invoices for the provided services. In our case, it was Microsoft License for Azure Services. We are not recommending to work with this organisation. After multiple attempts to contact the Director of the company Mr Evgenii Fedorov, company have not even replied and have an outstanding balance.”

“Es war alles in Ordnung”

Hello, Thank you for your review. We're glad to know that transfer went nice and smooth and you have enjoyed our service. We're looking forward to work with you again!

“Son serios y puntuales”

Hello, Thank you for your feedback. We're glad to know that the you find out service excellent and transfer was good. Looking forward to work with you again :)

“Communication with the drivers was difficult. Was asked to pay a €120 cleaning bill, with the company unable to provide any evidence that the vehicle was in anyway soiled and no compliant raised by the driver at the time. On the plus side the vehicles were fine and the service timely.”

Hello, Thank you for feedback. Support team will contact you soon. Have a good day.

“I was dropped off in the wrong location. Paid an additional $20 for a tuktuk to take me to the correct drop off point. The destination (Sihanoukville Port) was clearly stated on the voucher but the driver adamantly confirmed that my hotel (Song Saa) boat pickup was at Serendipity Pier. He left us when we got to the pier and we were left stranded. Apparently Song Saa does not do pickups here and they only do it at the drop off location that we originally planned (Sihanoukville Port). All the tuktuk drivers knew it, and all the ferry operators knew it. Our kiwitaxi driver was completely ignorant and brought us to the wrong port. This is unacceptable and I complained obviously. We almost missed our boat! Kiwitaxi admits no fault and claims no responsibility since the kiwitaxi driver adamantly said Song Saa picks up at Serendipity Pier. This is a completely false statement because I confirmed with Song Saa when we reached the island. They only do pickups from Sihanoukville Port. I would not recommend kiwitaxi to anyone. They have inexperienced drivers and incompetent representatives who cannot even use google maps to confirm a mistake. Terrible company and terrible experience. TLDR: I uploaded a photo of the Song Saa Port which is in Sihanoukville Port (our clearly confirmed destination in the voucher). Kiwitaxi Driver dropped us off 30 minutes away in Serendipity Pier. Absolutely terrible.”

“Really unhelpful. I had a complicated route that I needed a quote for, tried to use the live chat which popped up, the consultant refused to give me a quote. Kept telling me to input my many journeys one-by-one into the system. Most unhelpful...point of live chat???”

“It Is shit”

“We used Kiwi taxi in Montenegro, Kotor. We gave a very easy meeting point with not much people but the driver never arrived. Neither did he call us like he was supposed to even though I got a confirmation message from Kiwi. Calling the contact number didn't help at all. We almost missed our pre-arranged full-day hiking trip due to Kiwi. Luckily we made it in time because we decided to take a more expensive taxi.”

“The service was great. We were met on time and driven to our accommodation in Saint Emilion and picked up for the return trip. The car was comfortable and clean and the driver was friendly and helpful. Would recommend to anyone”

“Everything was good. Our driver met us after baggage claim holding a sign of my name. He waited patiently until we retrieved our luggage which was at another baggage carousel on the international arrivals section. KiwiTaxi even allowed us to drop off all our luggage at a stop-off point before we headed to our final destination. They still charged us for this drop off even though it was on the way to the destination. It wasn't out of the way at all. For this reason, I'm giving it a "Good" rating and not "Very Good" rating. The driver spoke a little bit of English, so that was nice. I would use KiwiTaxi again in the future.”

“The driver was very nice and competent. If I need a taxi again, I will order it from KiwiTaxi. Thanks again for the great service.”

“Die Fahrer waren stets pünktlich, freundlich und hilfsbereit. Die Fahrzeuge in einem sehr guten Zustand.”

Hallo! Es freut uns sehr, von Ihren positiven Erfahrungen zu hören! Wir freuen uns, dass Sie mit Ihrem Transfer und der Arbeit unseres Fahrers zufrieden waren. Wann immer Sie in Zukunft etwas brauchen, zögern Sie nicht, uns zu kontaktieren! Wir helfen Ihnen gerne weiter. Beste Grüße, Kiwitaxi-Team.

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Kiwitaxi is rated 4.6 based on 1,171 reviews