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kin. Reviews

5.0 Rating 1,899 Reviews

99 %

of reviewers recommend kin.

Company Reviews

Product Reviews

5.0

Based on 1,899 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Menu, ferm LIVING & String.

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

kin. 5 star review on 10th July 2023

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th November 2022

kin. 5 star review on 31st October 2022

kin. 5 star review on 19th July 2022

kin. 5 star review on 12th July 2022

29

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super fast delivery and packed with care. Will definitely be back. Highly recommended business”

“Excellent communication and very happy with our purchase. Would highly recommend Kin”

“My parcel arrived well packaged but one of the tins did have a small dent in it. We are really pleased with the service and ease of ordering.”

“Excellent service as always”

“Product exceeded my expectations. Brilliant speedy service. Would definitely recommend KIN.”

“Stylish products, reliable and speedy delivery.”

“Very satisfied with KIN.Nice selection of products and the products I ordered arrived very quickly.”

“Kin gives you superb service and high quality genuine designs a fantastic shop highly recommend”

“I ordered two small crates and received two medium ones but they’re also useful, just have to order the small ones again.”

“Fast efficient delivery the item of small lamp is lovely and as described”

“Great product, well packed & timely delivery.”

“Excellent service, very professional and thrilled with my fabulous Bagu Bag. Will certainly keep your site as a Favourite Many thanks”

“I love kin. It hasza great selection of products and excellent customer service.”

“Found the perfect HAY lamp that I was looking for, it was in stock and turned up 24 hours later.”

“A diamond in the crown of Birmingham - so much joy to find a favourite online retailer was based locally. Great wares curated by a great team, can’t wait to check out the new location.”

“I felt communication let my experience down. I received initial communication confirming my order and explaining that the order was being made so there would be a wait but then 2 months later I hadn’t had any updates and didn't get a reply to my email and had to follow chasing emails days later. I also couldn’t see a phone number on your website or email signature so I started to panic the order wasn’t legitimate or had been lost. As customer communication is so high as standard now I felt this wasn’t a great experience for me especially as a designer who orders many pieces on behalf of my clients. Otherwise, the website and product is great. Hope that is helpful feedback.”

“Thoroughly recommended, the delivery was quick and the product arrive safe & sound. Would order again from this top bunch of humans!”

“Easy to browse website, super quick delivery.”

“Great service - quick response to some queries I had on the sofa and fabric options. Kept me informed whilst it was being made and easy delivery.”

“Excellent selection”

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kin. is rated 5.0 based on 1,899 reviews