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kin. Reviews

5.0 Rating 1,899 Reviews

99 %

of reviewers recommend kin.

Company Reviews

Product Reviews

5.0

Based on 1,899 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Menu, ferm LIVING & String.

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

kin. 5 star review on 10th July 2023

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th November 2022

kin. 5 star review on 31st October 2022

kin. 5 star review on 19th July 2022

kin. 5 star review on 12th July 2022

29

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quick delivery”

“Really great quality product! I bought an A3 frame from KIN. Looks fantastic on the wall. Thanks.”

“Item arrived on time and well packaged. Price is competitive.”

“Love the product and really quick delivery! Would recommend!”

“I was delighted to find a Seletti bird lamp in white. Within a day of ordering it from you, Fedex had delivered it to me. The bird fits in perfectly with the interior design of my Lounge. Thank you very much Kin.”

Thank you so much for your 5 star rating of Kin! I am so pleased to hear that you were delighted with your lamp. We strive to bring the best products to our customers and we are glad that it fits in so well with your lounge! We appreciate you being a valued customer and we hope to serve you again soon. Thank you again!

“Great service, slightly cheaper than other sites for the product I bought. Delivery company used was efficient and easy to track and arrived in the time slot. All in all a great service and very cool product. Would definitely use Kin again.”

kin. 5 star review on 10th June 2023

kin. 5 star review on 10th June 2023

Thank you so much for your amazing 5 star rating of Kin! We are so glad that you enjoyed our great service and cool product. We are really happy to see that our delivery company was efficient and got your product to you on time. We appreciate that you would choose to use us again in the future and we look forward to seeing you back with us soon!

“Delivery very quick was wrapped & boxed well. Would recommend”

Thank you so much for your 5-star rating, Lisa! We really appreciate your kind words with regards to our product and delivering it quickly, and that it was wrapped and boxed well. We also thank you for being a returning customer!

“Love this planner! The layout is great for writing out daily lists. I also appreciate the section for notes and priorities!”

Thank you so much for your 5 star review, Indi! We are thrilled to hear that you love our planner and find its layout and features useful. We really appreciate your loyalty and support. Thank you again!

“Very responsive and received the package in a few days. Will definitely shop at Kin. again”

Thank you Joey for the amazing five-star rating of Kin. We are really happy to hear that you had a great experience with us, from our responsiveness to you receiving the package in a few days. We really appreciate your support and look forward to you shopping with us again soon!

“Fantastic service. Very fast delivery. No hassle. I love my Menu Reverse Lamp - it’s a thing of Beaty. Thank you!”

Thank you Chenfan for your 5 star rating of Kin! I'm glad to hear that you enjoyed the fantastic service, fast delivery, and hassle-free experience. I'm overjoyed that you love the Menu Reverse lamp! And thank you for being a repeat customer!

“Ordered, despatched, arrived Great service Thank you”

Thank you so much Carole for your 5 star rating for Kin! We really appreciate it. We strive to ensure that our customers have the best experience when ordering with us, from ordering to delivery, and your positive feedback helps us to keep doing that. Thank you!

“Super fast delivery, great price for a product I really wanted and LOVE”

Hi Robin, Thanks for the feedback it’s great to hear you loved our delivery times me of course the item! Thanks, Lewis

“Great service and communication! Definitely recommend”

Hi Helen, Thanks for the positive feedback on our communication and service, that’s really great to read. Thanks, Lewis

“Thank you”

“I was very pleased with the two men very helpful and professional the only thing I think the bench could have been better covered for protection as they could not get box that it came through the door am very pleased with my bench and thinking of purchasing table and chairs thank you lewis”

Hi Shirley, I'm so glad to hear you are pleased with your HAY Palissade Dining Bench - I hope that the sun keeps shining and the matching tables and chairs would look wonderful. Thanks for the feedback, Lewis

“Lewis was very helpful with a return.”

“Very nice bag with zipped. Bought to take on airplane & fit under seat”

Great to hear you love the Baggu Bag Susan. Thanks for the comments Lewis

“Staff are fully attentive without being intrusive. There’s an excellent range of lovely items to entice prospective customers. I have, on my visits, really enjoyed the overall relaxed ambiance. A phone number would be helpful as would lower delivery charges.”

Hi Bernadette, Thanks for your comments - glad to hear you like the range of items and our service. If you ever want to give us a call our phone number is 0121 295 8866, due to being a small team it may go to voicemail but we will call or email back. Hope to see you again soon, Lewis

“Kin dealt with my recent order in a very fast and efficient way. I was kept updated throughout the process, and my order arrived when expected and was very well packaged. I am very pleased with both the product and the service I received, and would be happy to shop here again.”

Hi Angela, Thanks for your comments - glad to hear we kept you updated and that you love the product that's great to hear. Hope to see you again soon. Lewis

“All good from ordering through communications to delivery”

Hello, Great to hear you like the experience - from the product, to our communications and the furniture delivery to you. Hope to see you again soon. Lewis

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kin. is rated 5.0 based on 1,899 reviews