Small Smart Reviews

Name: Small Smart
Rating: 4.71

4.7 Rating 1,033 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,033 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

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Small Smart 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My original order got lost by Evri (or at least it's been sitting in their hub for over a week). After I contacted Small stsrt they said they'd look into it. A few days after I followed up, and as thye haven't heard back, they re-sent me the item via Royal. Mail delivery, which I received 2 days later.”

Helpful Report

“Received on time and looks amazing not opened yet as birthday present in a couple of weeks Looking forwarded to buying a Wendy house soon”

Helpful Report

“Great item with a great price would reccommend.”

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“The only thing I didn't like about was the delivery. I wasn't notified the parcel was attempted delivery and therefore was sent to access point. You should improve on that aspect”

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“Brilliant fast delivery and damage free product. Loved the ladder”

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“Delightful product .”

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“Very quick delivery and a lovely quality kitchen! So happy with it 😊”

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“I bought the kitchen for my gran daughters 3rd Birthday she absolutely loved it..it was so easy to assemble this it took us about 2 hour's the instructions very useful everything was numbered so we found it very helpful..also thank you for amazing service we received this item very fast.”

Helpful Report

“Moon and Star - Baby Playmat and Gym Amazing, can’t wait to give it to the mum to be due very soon. He’s going to love it 😘 Excellent quality, great sizing for a new born & more activity pieces than most playmats I viewed elsewhere. Even better was the price & customer service. Arrived a couple of days after purchase 👍🏻”

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“Highly recommended. Very good shop.”

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“I was happy with the fast and prompt delivery service but was disappointed when I put up the play kitchen and noticed it was all marked up and and chipped”

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“Great customer service, fast delivery. Thank you x”

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“website is beautiful but their refund policy is abysmal, shocking that i can’t get a refund until items are returned to their warehouse even thought the courier never delivered them to my house! STILL with courier Somewhere 25 days later and i’m still waiting.”

Helpful Report

“Started looking at item end of January by first week February item had gone up by £9. Annoying as stated it was a sale item”

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“Very happy and didn’t have to wait long”

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“Really nice wooden kitchen. Took about 2 hours to build but worth it. Arrived next day too which is nice.”

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“Nice looking and easy to navigate around website. Fast and secure check out process and very fast delivery. Definitely recommend!”