Small Smart Reviews

Name: Small Smart
Rating: 4.71

4.7 Rating 1,033 Reviews

93 %

of reviewers recommend Small Smart

4.7

Based on 1,033 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Small Smart:

We understand the struggle of selecting products for your baby without having to compromise on quality or price. That's why we have brought together a collection of unique, high quality, premier products, all at competitive prices.

We search the globe to find products where outstanding design combines with smart features to help make the joy of parenting even simpler. We used our 10 years of experience in the baby business, an extensive background in art & design, and our own experiences as parents to help make sure you are presented with only the best products.

We choose items that are environmentally friendly and sustainable, such as Tencel or organic cotton, to use across our whole range of fashion, toys and textiles.

Visit Website

Phone:

01213777731

Email:

felix@smallsmart.co.uk

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Small Smart 5 star review on 4th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website easy to use and have lovely products”

Helpful Report

“Brought this for my little ones birthday. Haven’t opened it up yet so can’t say what the actual kitchen set is like. But delivery and website were super easy to use.”

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“I purchased this for my grandchildren aged 4 and 2 I have spoken to my daughter this morning and unfortunately Two pieces are missing Which I will find out what they are do you can send them to me. The kitchen is lovely although it took a few hours to put together”

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HI Linda, Really sorry to hear that you have missing parts with our products, our customer service will contact you within 24 hours regarding the missing parts, then will send the parts over ASAP. We are really sorry for any inconvenience caused by this matter. Regards, smallsmart

“Item was perfect for my little one. He loves it!”

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“Product arrived on time. Product instruction easy t folloe. Issue with missing items. I hope this will resolve soon.”

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“Very nice play set”

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“Looks great, just make sure you have the time to assemble it”

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“Not opened it yet its a Xmas present,?but came really quickly,no damage to the box.”

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“Arrived late due to a payment clearing issue”

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“A beautiful play kitchen that my child has been enjoying playing with. It is classy and original. The downside is that the 'B screws' (the main screws needed for the majority of the kitchen) don't work. The kitchen was falling apart and collapsing. I had to go out to hardware stores - I managed to find similar screws that were slightly thicker, longer and sturdier and then I was able to build and secure the kitchen.”

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“I would have given this product 5 stars as it is a good quality child’s kitchen, the reason for not is that there is one piece missing which is an end bracket to fix a towel or kitchen roll on to”

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“Delivery was very good and item arrived safely but cannot rate item as it was bought for my nephews birthday and as yet not given it to him.”

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“It's absolutely beautiful and such a lovely colour pink, very easy to assemble too. However I only give this 4 stars as one of the oven knobs doesn't quite match up to the pattern on the wood and makes it look a little odd, and I can't look past this with my ocd but my daughter doesn't care and absolutely loves it!”

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“My toddler is very pleased with her new balance tric/ bike. Service was prompt and good selection of reasonable priced goodies for babies and toddlers. Only think I wish they used more environmentally friendly packagingn.”

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“Item was exactly as ordered and came very quickly.”

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“Very pleased with the item we ordered arrived very quickly too, would use them again”

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“Overall am happy with this kid wooden play kitchen. I would have given 5 star if there was no missing components however it was no problem as the friendly costumer service quickly sent us the missing part. So I would like to recommend small smart for quality as well as their costumer service!”