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Kettell Doors & Windows Reviews

4.9 Rating 552 Reviews
99 %
of reviewers recommend Kettell Doors & Windows
Company Reviews Metrics Info
4.9
Based on 552 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kettell Doors & Windows Reviews

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 16th April 2024
Mr & Mrs Dye
Kettell Doors & Windows 5 star review on 11th March 2024
Mr & Mrs Benner
Kettell Doors & Windows 5 star review on 4th March 2024
S Nottridge
Kettell Doors & Windows 5 star review on 25th February 2024
A Morgan
Kettell Doors & Windows 5 star review on 25th February 2024
A Morgan
Kettell Doors & Windows 5 star review on 25th February 2024
A Morgan
Kettell Doors & Windows 5 star review on 25th February 2024
A Morgan
605
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
A Morgan
Verified Buyer
“My third installation (fourth if you count my old property) so I'm familiar with whole process and the materials used. Out of the four this was install that I was best pleased with. I specifically requested that Will be the fitter this time around having observed him working two years ago/2nd visit and he is the main for why we were so happy. Jack, of course was also fantastic and will learn a great deal from Will. I have run two companies since since 2008, employing 30 staff at its peak. I would be proud to have these guys representing my company so please take care of them as the finished article is only as good as the fitter. Getting ahead of the following question, I would certainly recommend Kettell to anyone local I that I know who would be considering having work carried out.”
Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024
Helpful Report
Posted 1 month ago
Dear Adam, Thank you again for giving us a 5-star rating for your experience with Kettell. We greatly appreciate your feedback and are thrilled that you were pleased with your installation for the 4th time! Think that is a record for us, as the most returned customer! :) We absolutely agree with you on your comments regarding Will & Jack in our team. We will certainly take care of Will, Jack, and the rest of our team, as we believe that a successful installation depends on skilled and dedicated fitters like them. If you ever come across anyone in your local community who needs similar work done, please don't hesitate to recommend us. We would be honored to serve them as well. Once again, thank you for your support and for choosing Kettell. Here's to the next time! Best regards, Lisa
Posted 1 month ago
O
Verified Buyer
“Our new bifold doors are wonderful and the chaps who fitted them were brilliant.”
Helpful Report
Posted 1 day ago
R
Verified Reviewer
“Very professional from start to finish. Door looks great. Would definitely recommend *”
Helpful Report
Posted 2 days ago
J Ginns
Verified Buyer
“Very professional clean and tidy would highly recommend the company to anyone .”
Helpful Report
Posted 3 days ago
Mr & Mrs Dye
Verified Buyer
“We needed a new front door. We appreciated being able to touch and see what Kettell had to offer at their excellent showroom, we also appreciated the advise they gave us when we were there. The installation was very smooth, the installation team were clean, polite and efficient and did a very neat job. Overall we are very happy with our experience with Kettell and extremely pleased with our new door.”
Kettell Doors & Windows 5 star review on 16th April 2024
Helpful Report
Posted 3 days ago
C Westcott
Unverified Reviewer
“I would like to highly recommend Kettell windows & doors for their professional attitude to their work and ethics. They installed new Windows and doors on my previous house cleaning up as they went along and made an excellent job of work. During the time we lived in the old property we had no complaints about the quality of products or workmanship. We have just moved into our new bungalow and found problems with some windows and broken door hinges we again contacted the company explained the problem and and Andy one of their installers came around and once again provided excellent efficient service. I would also like to add my thanks to No in the office.”
Helpful Report
Posted 1 week ago
C & Dawn
Verified Buyer
“Fantastic service the fitters were super quick with installation and professional, definitely a recommended company to use.”
Helpful Report
Posted 3 weeks ago
D Miles
Verified Buyer
“From the day we walked in the showroom to the finish door installation, we have had excellent customer service and love the finished product Thank you all”
Helpful Report
Posted 1 month ago
M Wennington
Verified Buyer
“Kettell responded to my enquiry almost immediately and offered suggestions and alternatives from my original selection to ensure I had the right product. The installation chap was very friendly and professional and took the old door away for disposal and made sure he left the hallway clean and tidy. Kettell were very competitive and their excellent customer service from a local company give them the edge for me.”
Helpful Report
Posted 1 month ago
Mr & Mrs Benner
Verified Buyer
“Workers came on time very clean and tidy done a lovely job no problem would recommend them they have a good show room we're we able to view all the doors and fittings”
Kettell Doors & Windows 5 star review on 11th March 2024
Helpful Report
Posted 1 month ago
S Nottridge
Verified Buyer
“I had a replacement French door fitted in January 2024 and the quality is superb. Over the years I have bought several doors and windows for various properties and the quality never disappoints. 5* service from Kettell Windows & Doors as usual. Excellent service. From the initial order to the job being completed only took a few weeks. The work was carried out within 1 day and the installer was extremely efficient and tidy, with no mess left for me to clear up. Highly recommended”
Kettell Doors & Windows 5 star review on 4th March 2024
Helpful Report
Posted 1 month ago
Mr & Mrs Forman
Verified Buyer
“We are very pleased with Kettell Windows, the fitters where punctual and polite. Impressed with how clean and tidy they left both inside and outside the property. The Windows and door look great so are very pleased.”
Helpful Report
Posted 1 month ago
G Clarke
Verified Buyer
“With a decorator already booked a last minute decision to replace the back door for my parents. Service from start to finish was top class & whilst only a single upvc door Kettell pulled out the stops to fit within just over a week. Door is a quality product with extra security lock as standard. So impressed we’ve now placed an order for internal Aluspace double doors for ourselves. Highly recommend if you want first class service and a quality product at a sensible price.”
Helpful Report
Posted 1 month ago
N Jordan
Verified Buyer
“Excellent work and products, prompt, thorough and tidy. A great price too.”
Helpful Report
Posted 1 month ago
S Pugh
Verified Buyer
“We are extremely happy with our new windows and front door. The 2 fitters Will & Jack are a credit to your company, they were thorough, friendly, polite, arrived on time, cleaned up after themselves and treated our home with respect. I will upload photos once the facias and guttering are completed. We would definitely recommend kettell to others. Thankyou.”
Helpful Report
Posted 1 month ago
A Morgan
Verified Buyer
“My third installation (fourth if you count my old property) so I'm familiar with whole process and the materials used. Out of the four this was install that I was best pleased with. I specifically requested that Will be the fitter this time around having observed him working two years ago/2nd visit and he is the main for why we were so happy. Jack, of course was also fantastic and will learn a great deal from Will. I have run two companies since since 2008, employing 30 staff at its peak. I would be proud to have these guys representing my company so please take care of them as the finished article is only as good as the fitter. Getting ahead of the following question, I would certainly recommend Kettell to anyone local I that I know who would be considering having work carried out.”
Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024 Kettell Doors & Windows 5 star review on 22nd February 2024
Helpful Report
Posted 1 month ago
Dear Adam, Thank you again for giving us a 5-star rating for your experience with Kettell. We greatly appreciate your feedback and are thrilled that you were pleased with your installation for the 4th time! Think that is a record for us, as the most returned customer! :) We absolutely agree with you on your comments regarding Will & Jack in our team. We will certainly take care of Will, Jack, and the rest of our team, as we believe that a successful installation depends on skilled and dedicated fitters like them. If you ever come across anyone in your local community who needs similar work done, please don't hesitate to recommend us. We would be honored to serve them as well. Once again, thank you for your support and for choosing Kettell. Here's to the next time! Best regards, Lisa
Posted 1 month ago
M Burger
Verified Buyer
“After visiting several double glazing showrooms we decided to use Kettell for our installation of porch door and side panel. The service was excellent from being welcomed by Jo at the showroom and then Andy who was so helpful in finding the specification we wanted but couldnt quite get from the competition. The fitters who came to install were superb and nothing was too much trouble, and we were delighted with the finished installation. We would very much recommend Kettells who offered and delivered a quality service and product within a reasonable timescale.”
Helpful Report
Posted 2 months ago
Mr A Mrs Turnell
Verified Reviewer
“We had front windows and porch replaced, from start to finish we have had excellent service. Superb quality windows efficiently installed by hard working friendly fitters who tidied up at the end of every day. Thanks to the whole team we will definitely use them again.”
Helpful Report
Posted 2 months ago
V
Verified Reviewer
“We are so happy we had our new door installed by Kettell today. The thing that stood out was from our initial enquiry to installation was a very friendly and no hassle service and no pressure salesmanship. from Ben, Jo, Lisa , installation team Darren and Jack. Also I couldn't remember the survey team name. So apologies to Survey team Well done to all, we would highly recommended you guys. Vijay and Minaxi”
Kettell Doors & Windows 5 star review on 2nd February 2024
Helpful Report
Posted 2 months ago
Thank you so much, Vijay and Minaxi, for giving Kettell Doors & Windows a 5-star rating! We are thrilled to hear that you had a great experience with us, from your initial enquiry all the way to the installation of your new door. Providing friendly and hassle-free service without any pressure salesmanship is what we strive for. We want our customers to feel comfortable and satisfied throughout the entire process. It's wonderful to know that our team's efforts have been recognized and appreciated. Once again, thank you for recommending us. If you ever need any further assistance, please don't hesitate to reach out. We're here to help! Best regards, Kettell Doors & Windows
Posted 1 month ago
Anonymous
Verified Buyer
“We cannot recommend Kettell Windows highly enough. They did a fantastic job replacing our front windows & front door to our property, it has literally transformed the look of it completely. The work men did a fantastic job & cleaned up well after they had finished. So pleased with the end result.”
Kettell Doors & Windows 5 star review on 29th January 2024 Kettell Doors & Windows 5 star review on 29th January 2024
Helpful Report
Posted 2 months ago
A Clarke
Verified Buyer
“Professional service from initial enquiry, visit to showroom to completion of work. Friendly, trustworthy established family business local to where we live. Excellent workmanship and finish. Had replacement cottage front door and french doors fitted. Will definitely use again when we replace the windows.”
Helpful Report
Posted 2 months ago
Kettell Doors & Windows is rated 4.9 based on 552 reviews
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