How would you rate
"I ordered a schonbek light from kes lighting, I had many questions to ask as this light has many variations regarding finishes.Lauren answered all of my questions through emails and by phone promptly.The customer service I had was fantastic especially because there was an error made with the price but Lauren without me saying one word said kes lighting would honour the price they had originally given me which was quite a difference.My light is on order I haven't received it yet."
"Lights we chose were much cheaper than identical ones in well known lighting store. Excellent advice from customer service and prompt delivery means I will use KES again and would be glad to recommend them to friends and family."
"Very fast efficient delivery, beautiful light, very well packaged. My room is not finished yet, so light isn’t up. But I’m sure it will be perfect. Could have got it a little cheaper, but decided to go with Kes, very glad I did."
"Competitive price and quick prompt delivery."
"Just to let you know we are delighted with our new ceiling lights, 'Franklite Emmy 3Lt Brass'. These are very attractive and high quality, also dimmable Thank you also for excellent service."
"Delivery was prompt and products well packed. Very pleased with the items they were even nicer than in the photos."
"Arrived next day, perfect light exactly as described at the best price found online! Will definitely use Kes Lighting again."
"Very prompt service, would be very happy to buy from Kes Lighting again"
"Excellent service. Very rapid delivery. Well packaged. Excellent quality of product, even better than it looked on the website."
"I was very pleased with Kes lighting. Ordering was good, delivery excellent. Not sure Kes took me seriously when I complained about two fixing screws missing. I have tried to get screws of my own but having difficulty getting the right size, they are made to join the lower part of the lamp to the top, so will continue to try and find some to fit. I will be returning the lamp if I have no luck. I do feel Kes have let their side down as the lights were not cheep, hence the mark of 4 stars."
"Good price, good service and prompt delivery"
"I traveled to the store to see the light that I had seen online. On arrival The store looked closed but fortunately for me it wasn’t and they were having a refurbishment. I had a look round and finally chatted with a lad called Reece who helped me with my order, took payment and arranged for delivery.
Fast forward a few days and on opening up the box I noticed a damaged piece. I emailed Reece who then emailed me back to tell me he had spoken with the manufacturer who were sorting out a replacement.
Well I received the new replacement a few days later and so I can honestly say this has been a really good experience, for a change, and someone , Reece, has turned an unfortunate delivery mishap into a great outcome. Thanks Reece 👍😬"
"Ordered light and rang the following day to say it was ready for collection. Excellent service"
"Excellent selection of lights at good prices by comparison to other on-line stores. Delivery took longer than expected but KES were very helpful in chasing order up and keeping me informed. Not tried the lights themselves but they look as expected."
"The web site was clear: easy to use: and responsive. Delivery was first class. Have not yet fitted the lights purchased but hopefully they will live uyp to expectations."
"Very efficient service and prompt replies to any queries"
"The lights are very good quality and look very classy, very pleased"
"Excellent service, lights arrived within 24 hours. Haven’t opened the boxes but they were so well packed I’m sure they will be fine. Will definitely use Kes Lighting again."
"Website was easy enough to go through, the price of what we bought was 15% cheaper than the same product on one other site and a massive 29% cheaper than a third site, then all the delivery stuff went well, despite the snow blocking roads everywhere, and the ladies I dealt with first on online chat and then by email were just great and helpful, so am happy to leave a good review. And yep, the lights have to go up yet, but they all look fine in their packing."
"Very impressed with KES Lighting. This was the first purchase we have made from them. The delivery arrived exactly on time and there was really good communication both in terms of acknowledging the order and then following up post delivery. We could not fault them - and the price was good too!"