KES Lighting Reviews

4.8 Rating 2,011 Reviews
96 %
of reviewers recommend KES Lighting
4.8
Based on 2,011 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read KES Lighting Reviews
Visit Website

Phone:

2476317022

Email:

james@keslighting.co.uk

Location:

191, Newtown Road
Bedworth
CV12 8QG

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We purchased 2 beautiful lights from KES lighting . The experience was second to none, from the sale to the after care I could not fault the service we received was brilliant . Sharna was amazing when dealing with our queries and I received a prompt reply. We will be visiting the store again to buy more from KES Light and are happy to travel from Oxford as we rate the products and service so much.
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Posted 2 years ago
Good service. Lovely ceiling light. Yet to be fitted but so far very happy. A few of the glass pieces (spares) were broken on delivery. Good customer service to replace.
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Posted 2 years ago
Brilliant lighting for a large landing area
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Posted 2 years ago
I received one of my light fittings and it is beautiful came well packaged. Very good customer service throughout the transaction. I am now waiting for my second light fitting to arrive.
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Posted 2 years ago
We purchased a Mantra allisio fan from KES as we liked the style and the reviews. It was also the cheapest around. Delivery was swift - especially over a bank holiday weekend. Installation was easy and we liked it so much, we ordered the same again in a mini version for the kids room. Again, swift delivery and easy installation. KES have provided excellent service communication and value for money and will use them again. Highly recommended
KES Lighting 5 star review on 7th June 2021 KES Lighting 5 star review on 7th June 2021
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Posted 2 years ago
Very pleased with the lights I purchased and KES have replaced one damaged shade immediately. I would shop with them again
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Posted 2 years ago
Fantastic product and customer service.
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Posted 2 years ago
Came quick. so far happy although i cannot fully comment until i put up my lights when my loft conversation is complete. Save this space! :-) Karrien
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Posted 2 years ago
Absolutely pleased with the product, just a little slow delivering it,but overall happy.
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Posted 2 years ago
I would like to thank the KES team for their great customer service, professionalism and quick delivery. I ordered two items and both arrived as expected. I called both time and spoke with the team to get the exact delivery date. Both times, they were very helpful and assisted me with my request. Thanks again.
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Posted 2 years ago
Order two items, they ship only one. When the items finally arrive, one is damaged. Three emails requesting resolution are ignored. Finally a phone call is necessary to wake them up and I am promised a replacement part (that I will have to fit myself) in three or four weeks. 10 weeks later I am still waiting. I'd rather sit in the dark than buy from these people again.
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Posted 2 years ago
Appalling Service. They do not hold stock. It will be over two months before you get a delivery. Avoid!
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Posted 2 years ago
Highly recommend - really pleased with the lights that we ordered - delivery within time scale advised when order was placed
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Posted 2 years ago
Excellent service, very fast delivery and really pleased with my purchase. Would highly recommend this company
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Posted 2 years ago
We bought some beautiful Spanish made lights for our stairwell . They look amazing and all our friends comment of them. Friendly staff and a brilliant range of lighting. Well worth a look.
KES Lighting 5 star review on 24th May 2021
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Posted 2 years ago
Excellent service in all aspects of the purchase. Pricing is competitive, ordering simple, delivery ahead of schedule and well packaged. The products are of high standard.
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Posted 2 years ago
Bloody awful, non existent customer service...waiting for months for my light...now I’m waiting for my money back..!
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Posted 2 years ago
Excellent friendly service
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Posted 2 years ago
Excellent pricing, very quick delivery, and fantastic customer service. Would use KES Lighting again and highly recomend.
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Posted 2 years ago
excellent service
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Posted 2 years ago
KES Lighting is rated 4.8 based on 2,011 reviews