Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 843 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 843 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

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“first class service”

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“Excellent service throughout, highly recommended.”

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“Easy to order online, kept upto date reference my order and the delivery men were very helpful.”

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“Excellent service.”

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“Purchased some timber fencing materials from KBM, material was on special offer, decent price and competitive with other timber merchants. All materials delivered on 3rd working after placing order, albeit delivery was late in the day @ 18-10 but can live with that. Would recommend KBM and would purchase from them again. Thanks.”

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“Love the prices you offered. The delivery was spot on, and I was delighted with your service”

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“KBM are the most professional builders merchant i have used in the NE, the staff from office, loading and delivery were all positively motivated to support me as the customer. the focus was on providing me the right products and not selling for the sake of it. the deliveries were despatched on time and delivered in a safe and secure manner to my property. i will definitely use again please keep up the good work Ewan”

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“I ordered a ton of top soil recently it was delivered promptly and exactly where asked”

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“Ordered sleepers online and they were delivered really quickly. The delivery was great, all off loaded from a truck with a mechanical grabber by a very pleasant driver. Will definitely order more materials in future.”

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“Prompt polite service.There was a mistake with my order that was quickly rectified. I highly recommend based on my experience.”

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“Delivery very prompt, staff helpful and placed delivery where needed.”

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“Excellent service from KBM. The website is clear and easy to use. They communicate in good time to notify you of the delivery time and delivered within a few days.”

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“Good price for decking boards.”

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“Excellent service from KBM, good communications throughout. Highly recommended .”

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“What a refreshing change for a builders merchant. Good value and excellent communications on when delivery will take place. The driver was really helpful and took good care of the products. All in, a well organised, well stocked and fuss free experience. I happily recommend.”

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“Goods were delivered in good time no issues with anything”

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HI Douglas Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

“Ordering on website was easy and delivery was quick. However, no warning was given that delivery was by a double decker hgv lorry, too big to access my property. An alternative drop off point had to be found quickly and further transport arranged.”

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Thank you Bernard for your 4-star rating of Keith Builders. We appreciate your feedback and are thrilled to hear that ordering on our website was easy and the delivery was quick. We apologize for any inconvenience caused by the unexpected size of the double-decker HGV lorry and are pleased that you managed to find an alternative drop-off point. Your satisfaction is important to us and we will take your feedback into consideration for future improvements. Thank you again for choosing Keith Builders Merchants Ltd. Best regards, KBM

“So easy to order online and delivery driver was ace.”

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Dear Colin Thank you so much for your 5-star rating of Keith Builders and we`re delighted to hear that you had such a positive experience with us. We hope to have the opportunity to serve you again in the future. Best regards, KBM

“I have been aware of Keith Builders online for a while and planned to contact them when I required materials for a major garden project. Really glad I did as the quality of timber is excellent. Prices are good and service by delivery driver very professional and friendly..”

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Dear Roy, Thank you so much for your 5-star rating of Keith Builders! We greatly appreciate your support and are thrilled to hear about your positive experience with us. We are delighted to hear that our service met your expectations and we are pleased that our prices were appreciated. Once again, thank you for choosing Keith Builders. We truly value your business and look forward to serving you again in the future. Best regards, KBM

“As always, great communication and fast delivery”

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Keith Builders is rated 4.9 based on 843 reviews