Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 845 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 845 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

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“Brilliant place to go. Friendly and efficient staff. Great prices as well.”

Helpful Report

Dear Tony, Thank you for being a loyal customer and for choosing Keith Builders. We are truly grateful for your support and look forward to serving you again in the future.

“Very helpful & quick response to query during Christmas/New Year shut down enabled me to place order same day and result in delivery the next. Good selection of insulation products with competitive prices. Rather buy from local builders merchants that offer this good service than from national companies that then charge a fortune for delivering to this area.”

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Dear Philip,Thank you so much for your amazing 5-star rating of Keith Builders! We really appreciate your support and are thrilled to hear that you had such a positive experience with us. Your comment about preferring to buy from local builders merchants who provide excellent service rather than national companies that charge exorbitant delivery fees means a lot to us. Thank you once again for your generous feedback. We look forward to serving you again in the future!

“Very helpful prompt service fast delivery good price”

Helpful Report

Dear Peter, "Very helpful prompt service fast delivery good price" - Your feedback perfectly captures the essence of our commitment to providing excellent service, efficient delivery, and competitive pricing. We're thrilled that we could meet your expectations! Thank you for your wonderful review and for choosing Keith Builders. We look forward to serving you again in the future!

“Good service”

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“Prompt delivery and good quality gravel, exactly as required. Thanks.”

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Dear Norman, thank you for your positive feedback! It means the world to us. Should you need any further assistance or have any queries, please do not hesitate to reach out.

“Excellent service”

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Dear Murray, thank you for your positive review, and we look forward to serving you again in the future.

“GREAT SERVICE , QUICK DELIVERY AND EASY TO ORDER”

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“I spoke to Jeff at KBM about gravel / chuckies for my drive and he quickly explained type / availability / cost etc and said I should book online with a discount code. I did it immediately ordering up 11 tons at an outstanding price delivered. Gregor spoke to me on the phone an hour later about delivery and within 36 hrs 12 bags were delivered by Allan to a space near my property as my drive is too tight for large lorries. An outstanding local service and level of support and I would strongly recommend KBM to anyone looking for a good deal and excellent customer service. Well done KBM.”

Helpful Report

Thank you Maurice for your wonderful 5 star rating of Keith Builders. We are very pleased that you feel Jeff and Gregor went above and beyond in their customer service to make sure your order and delivery went smoothly. We are thrilled to hear that you would recommend us to others and we really appreciate your kind words about our services. Thanks again for your feedback and your business!

“Easy clear website to order from. Collection of my goods was quick and friendly from the staff.”

Helpful Report

Thank you so much for your 5 star rating. We are delighted to hear that you had a great experience with Keith Builders.. We appreciate your feedback!

“First time that I have used KBM (having recently moved into the area) and I am extremely impressed with both the service and the quality of the products that were delivered. Indeed, my order (fence posts, rails, mortar and plasterboard) was delivered within just a few days of ordering online...I wasn't expecting that so very pleased. Everything that I ordered was delivered, all in very good condition and placed exactly where I wanted at the front of the property. Furthermore, prior to delivery, I was phoned to confirm the date and time of delivery which allowed me time to make the necessary arrangements in preparation. I will definitely be using KBM again as I have several projects planned over the coming months (or years !). From an online perspective, searching for items and subsequent ordering was a simple and pain-free process. Very pleasing for a DIYer like myself.”

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Thank you for your wonderful 5 star review Colin. I'm glad to hear that you have had such a positive experience with Keith Builders online purchases. It's great that you were able to find the items you needed on our website and everything arrived in tip-top condition and exactly when you wanted. We are so happy that you found the process of acquiring your products easy and enjoyable and we look forward to providing our services for you in the future.

“Excellent service and first class customer satisfaction”

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Thank you Scott, for your generous 5-star rating of Keith Builders. We are committed to providing excellent service so are glad to have met your expectations.

“Was delivered quickly and with great care”

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Thank you Alistair for your 5 star rating of Keith Builders! We appreciate the feedback as we strive to provide a top notch service. It`s wonderful to hear that reflected in your review. Thank you again.

“Not the first time used online ordering, but always easy and quick to place an order, The website is well organised to easily find what you want. Delivery prompt, dropped exactly where required and the drivers are always polite and helpful.”

Helpful Report

Thank you, Seamus, for your 5 star rating of Keith Builders. We always really appreciate customers feedback - it's always our goal to make our online ordering process easy and quick, and we're pleased that you found our website well organised and our delivery service to your liking. Thank you for your continued business !

“Very good service will definitely use them again”

Helpful Report

Thank you so much for your 5 star rating of Keith Builders Alistair. We're really pleased to hear that you had a great experience. Your positive feedback about our services is highly appreciated and we`re delighted that you will use us again. Thank you for your kind words!

“Easy Web process and helpful informative staff.”

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Thank you for your 5-star rating of Keith Builders, John. It's great to hear that our easy online process combined with helpful and informative staff helped make your experience with us a positive one. We hope you`ll use us again in the future.

“Have made a couple of orders now, couldn't always find the materials online, but a quick phone call and items were added to my order. Delivery is quick and the young man that delivered to me both times was extremely helpful and polite. Pitty it's not free delivery if ordering over £500 but the £30 delivery charge doesn't break the bank. Will definitely use again.”

Helpful Report

Thank you for your 5-star rating of Keith Builders Gary. We are delighted to hear that you have had positive experiences ordering with us and that our delivery driver was polite and helpful. We are sorry that we can't offer free delivery on orders but we appreciate your honest feedback that the £30+VAT delivery charge is not too much of an expense. We look forward to serving you again in the future.

“Quick from ordering online to delivery. Phoned to arrange delivery and followed instructions”

Helpful Report

Thank you for giving Keith Builders a 5 star rating and we really appreciate your positive feedback. We are glad that the whole process went so smoothly for you and it is great to know that you found it so easy to arrange the delivery by following your instructions. Thank you again for your kind review.

“Great service. Great price. £15 for something that if you were to buy direct from Marley would cost £150 due to minimum order value. Well done KBM!!!”

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Thank you so much for the 5-star rating, Eric! We are so pleased that you had a great experience with Keith Builders. Your great review only reinforces our commitment to provide great service and great prices. We are especially grateful for the feedback about our affordable pricing compared to Marley's minimum order value. Thanks for being a part of our KBM family !

“Excellent service and helpful staff lorry driver phoned before arrival to check address details top class will definitely use again”

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“At the start of a lot of improvements to our home, so we need a reliable supplier of all the materials needed. Keith Builders have provided a brilliant service being fast and efficient and also essentially great at communicating all stages, from my order going in to delivery. Great organisation.”

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Thanks so much for your kind words, Ian! It is very gratifying to know you've had such a positive experience with Keith Builders Merchants. We appreciate your business, are delighted to have served you well and hope you keep choosing us for all your building needs.

Keith Builders is rated 4.9 based on 845 reviews