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Keith Builders Reviews

4.9 Rating 844 Reviews

98 %

of reviewers recommend Keith Builders

Company Reviews

Product Reviews

4.9

Based on 844 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

Keith Builders 5 star review on 13th February 2024

Keith Builders 5 star review on 8th February 2024

Keith Builders 5 star review on 13th December 2023

Keith Builders 5 star review on 17th October 2023

Keith Builders 5 star review on 29th September 2023

Keith Builders 5 star review on 29th September 2023

Keith Builders 5 star review on 4th July 2023

21

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Good communication on order and a phone call to say when it was coming was very good. Delivery man put the boards where I wanted them. Boards appeared to be good quality but unfortunately 2 were cracked which should have been swapped out before loading out to us.”

“Good product and price, but disappointed had to wait on delivery but understandable. Forgot to phone about delivery lucky I was at home, overall get good service from KBM will continue to use.”

“Good communication after order was placed and quick delivery however before placing order I asked for a price through the website and didn't receive any reply”

“Excellent service Easy purchase online and collect Reason 4⭐️ Some of the timber was split and side was damaged looks like from where been loaded with a forklift”

“It was very easy to order my supplies on-line and the delivery was very quick, the only negative I have is that I had to carry the supplies round into my back garden myself as they only do kerbside delivery.”

“Good prices and delivery as promised”

“Clear, easy to use website. Delivery all as promised. Only current issue is material costs but same for everyone”

“Ordered online and the timber arrived in the same week. No problems. Will probably be ordering more soon.”

“Delivery was very prompt and customer service first class, the only down side to the service is the delivery cost of items. £30 delivery cost Forres, surely this should be a discounted delivery rate being in the same town a depot.”

“Delivery was quick ordering online made life easier the only thing was post mix had a corner ripped open and plaster board one sheet at the bottom was broken nothing major but broken or damaged bits have happened on my order before just feeling it could do with better handling or packing”

“Fast friendly service. Mistakes in order fixed speedily. Will use again.”

“Helpful staff and quick feedback on delivery updates and status of order.”

“Not offered 5 stars as no call/notification to say when purchases would be delivered”

“Website easy to use, no ordering issues & delivered earlier than expected, delivery driver curtious & respectful, can highly recommend”

“Very happy with the order, driver was very helpful in putting the bags where i requested .It could be more helpful if you stated AM or PM but will be ordering some chippings.”

“The service was good and the materials provided were also of a good standard. Delivery was on time as well. Would recommend them.”

“Date of delivery needs to be notified a bit better. Driver delivered early which was great and placed goods as near to where they were needed.”

“Generally happy with your service however prior to purchase I requested straight lengths of the timber and when I contacted you there was no reply to my comment out of the 16 pieces I ordered 3 were bowed therefore I had to work around this”

“Great value for money delivered on time infact was early”

“I have used Keith Builders many times in the past but this was the first time during the pandemic. From initial order to delivery I was updated on a regular basis. When the delivery came I offered to assist the driver ( who was very courteous) but he assured me he would manage and placed the materials where I had asked him too.”

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Keith Builders is rated 4.9 based on 844 reviews