Keengardener Reviews

4.8 Rating 7,527 Reviews
96 %
of reviewers recommend Keengardener
4.8
Based on 7,527 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Keengardener Reviews
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Phone:

1789 763 336

Email:

gard@keengardener.co.uk

Location:

58 Padgets Lane
Redditch
B98 0RD

My parcel arrived in one piece, surprisingly. The box arrived damaged with no bubble wrap around the garden figure which cost £100.
Helpful Report
Posted 5 years ago
I got what I wanted and got it in good time but I did not a e/mail to say it’s on the way which cost 2 stars
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Posted 5 years ago
The items seem to work at first, but several looked like they have expired, will have to replace the batteries, some are still working, hope they all start to work again, with replaced batteries.
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Posted 5 years ago
My order isn't due to be delivered until early/mid July - I'll probably leave a review once the goods have been received.
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Posted 5 years ago
The item arrived damaged which always colours one's perception. A replacement wheel was sent but not the plug needed to secure it, this was then sent but it meant that
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Posted 5 years ago
Goods arrived on time, no problems Thought the grass catcher is a bit flimsy it keeps coming apart when I empty it and loses more than it catches..
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Posted 5 years ago
After a few issues we are delighted with our purchase.
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Posted 5 years ago
Very good but find the rewind spring can be very temperamental! I don't know if this a problem with mine or they are all the same. I've only used it a few times, sometimes it rewinds ok next time it needs a helping hand. I shall live with it for a while before I contact Keengardener.
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Posted 5 years ago
Lovely garden ornament, but week after I bought it seen it cheaper elsewhere and have bought a few others since
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Posted 5 years ago
Unfortunately had to wait 14 days for delivery even though it was sent by Royal Mail.
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Posted 5 years ago
Very happy with the recycle shed I bought, however the delivery was a bit slower than I expected.
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Posted 6 years ago
A nice product but smaller than I thought it was going to be and took over ten days to arrive, but apart from that all good.
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Posted 6 years ago
It's a Christmas present and hasn't been unwrapped yet.
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Posted 6 years ago
It took weeks to arrive.
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Posted 6 years ago
Ordering process simple enough and product at a good price. After order acceptance email which clearly stated the next contact would be when delivery was due. Next contact was from driver asking where I was as he was outside my door! As I was away he contacted his boss and was allowed to leave it in the garden. Would have been much easier to have followe their own procedures and contacted befor delivery.
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Posted 6 years ago
I scored you incredibly well until I got this second email asking me to submit a review.
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Posted 6 years ago
They work but great difficulty fitting them
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Posted 6 years ago
Product delivered safely & in a timely manner. No problem with the service only the product an accurate review would have been appreciated. I purchased 4 x Haxnix giant tunnels which seem to be effective in keeping off birds, vermin, squirrels etc off my fruit bed the only problems being they seem to delay ripening and you cannot see the fruit growing. I would not buy this product again. I have now used the tunnels so unable to return them. In hindsight I should have returned the tunnels immediately and purchased the clearer white material type of tunnel which is translucent and you can see through. Part of the enjoyment of growing fruit, vegetables etc is see them grow and not looking at beds covered in a mass of green plastic!
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Posted 6 years ago
you have asked for a review but i have not received anything yet ??
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Posted 6 years ago
I ordered the palram plant inn from keen gardener. It arrived quickly, good communication however, when we started putting it together we found there where missing parts. Keen gardener managed to sort it out for us quickly and efficiently
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Posted 6 years ago
Keengardener is rated 4.8 based on 7,527 reviews