Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.81

4.8 Rating 510 Reviews

95 %

of reviewers recommend Kathryns

4.8

Based on 510 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication, personal touch, and prompt delivery. Will definitely use again!”

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Posted 1 year ago

“Excellent customer service as always, the item I purchased was to small so the owner gladly exchange the item for something else with discount. Shopped with Kathryn's for many a year and will continue to do so.”

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Posted 5 days ago

“Been shopping at Kathryn’s for 9 years now amazing staff and cloths wouldn’t shop any were else x”

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Posted 1 week ago

“Very helpful fast delivery and great service”

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Posted 2 weeks ago

“Wonderful customer service . Excellent range of clothing my granddaughters adore 💕💕 thank you Simon”

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Posted 3 weeks ago

Thanks Tracy for your lovely comments x

Posted 3 weeks ago

“Easy ordering and very quick delivery lovely wee clothes”

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Posted 4 weeks ago

thanks for taking the time to leave a review x

Posted 3 weeks ago

“Well packaged and speedy delivery, will certainly use Kathryn’s again”

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Posted 4 weeks ago

thanks for taking the time to leave a review x

Posted 3 weeks ago

“Perfect! Faultless purchase, product and delivery. Very easy process and delighted with the item.”

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Posted 4 weeks ago

thanks for taking the time to leave a review x

Posted 3 weeks ago

“Absolutely amazing customer service really went out of there way to change size on my granddaughters jacket couldn’t recommend them enough”

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Posted 1 month ago

“Brilliant service , lovely staff and fabulous quality garments !”

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Posted 1 month ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 1 month ago

“Great choice of clothing for special occasions and very helpful staff”

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Posted 1 month ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 1 month ago

“Still awaiting one item even though delivery date has passed. Product that arrived was very small. Size Gide said 2/3 years,when arrived it was only 2 years and extremely small even for a two year old.”

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Posted 1 month ago

Hi Paula Thanks for leaving a review, I am sorry we only got 1 star from you In answer to your querys, Your order was placed late on Thursday night so it was shipped Friday and delivered on the Tuesday which is within our delivery time scales. The shorts you ordered are a 2Y as you ordered, we understand sometimes designer goods can come up big or small and therefore offer our customers a 14 days return period, so if you wish to return them for a refund you are more than welcome.

Posted 1 month ago

“Amazing customer service, highly recommend five star 🌟 they have the most amazing stock too wouldn’t go anywhere else for my designer clothes”

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Posted 1 month ago

Thanks for leaving lovely feedback, we hope to see you soon

Posted 1 month ago

“I’ve shopped with you before and the service has been very good, but I ordered two items for my friends fourth birthday, ordered them in advance and for some reason they arrived three weeks after his birthday, so I was disappointed but embarrassed in front of everyone else handing out their presents.”

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Posted 1 month ago

Hi Gary Unfortunately the item you ordered was a preorder item which means it gets dispatched as soon as it arrives from the supplier. Any items marked on the site as preorder means there no in yet but you can pre order your sizes ike alot of our customers do. I am sorry for any misunderstanding

Posted 1 month ago

“Gorgeous clothes fast efficient service.”

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Posted 1 month ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 1 month ago

“Been shopping at Kathryn's for more than 30 years. Quality products, quality service. Will always be my go to for my grandkids clothes as it was for my daughter..”

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Posted 1 month ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 1 month ago

“👍👍👍👍👍👍👍👍👍👍👍👍👍”

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Posted 2 months ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 1 month ago

“Bought the most beautiful dress for my niece. Unfortunately when it arrived it was slightly too tight across the chest. I returned same and the day they received it they issued a refund. I will definitely purchase from them again.”

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Posted 2 months ago

Thanks for the lovely review, we look forwards to seeing you soon

Posted 1 month ago

“Very speedy delivery and always seem to have almost sizes I was looking for at good prices I would definitely recommend and will be ordering again soon”

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Posted 2 months ago

“Had quite a few bits from Kathryn’s now and all online,have to say from ordering to delivered is really fast.Always lovely packed and answer any questions promptly.Love it and would highly recommend x”

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Posted 3 months ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 months ago

“Very satisfied with my order. Affordable and fast delivery. Will be back again and again.”

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Posted 3 months ago

Thank you for your lovely feedback we hope to see you soon x

Posted 2 months ago

Kathryns is rated 4.8 based on 510 reviews