Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.81

4.8 Rating 510 Reviews

95 %

of reviewers recommend Kathryns

4.8

Based on 510 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 19th April 2024

Anonymous

Anonymous // 01/01/2019

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“Fantastic service and delivery. Thank you”

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Posted 1 year ago

“Amazing service everytime. I always get a very personal shopping experience. I”

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Posted 1 year ago

“Excellent and reliable service. Very pleased with quality of goods purchased.”

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Posted 1 year ago

“Delighted with this T-shirt”

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Posted 1 year ago

“Excellent customer service”

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Posted 1 year ago

“Loved the item”

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Posted 1 year ago

“Fast delivery”

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Posted 1 year ago

“Order received was damaged/faulty but Simon was super helpful and very apologetic. Good customer service!”

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Posted 1 year ago

“I didn’t get my order until now.. I ordered before 2 week and 3 days .. I don’t know where is my order”

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Posted 1 year ago

Hi there was a cyber attack on Royal Mail international service which effected all mail leaving the country, your parcel had already left us when this happened, we did email all customers but this as out of our control I am sorry.

Posted 1 year ago

“Finding this very easy to use”

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Posted 1 year ago

“Been shopping at Kathryn's for many years, they have beautiful collections and always great service ❤️”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Fast delivery. Best price.”

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Posted 1 year ago

“Fabulous service and beautiful product , thank you”

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Posted 1 year ago

“Order since 19 December and still didn't receive my order January 16 :(”

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Posted 1 year ago

Were sorry there was a delay, your order was shipped on the 20th December however due to international postal delays it looks like this arrived late to you, this is out of our control and we are ever so sorry

Posted 1 year ago

“Great customer service when I had to change outfit for size .”

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Posted 1 year ago

“Good Quality super quick delivery”

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Posted 1 year ago

“Order arrived faster than expected due to it being both Christmas and Royal Mail strikes. Absolutely delighted and would use again and recommend without hesitation”

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Posted 1 year ago

“The transportation is not good. It takes so long time. Also on your webpage it’s said that Freight free if purchase value is more than £199, but I still pay £8.9 for a purchase value of £333. I suppgest that your shop could offer an international transportation which already includes all the international importing tax, then the whole transport procedure won’t be stopped by import tax bureau. Thank you!”

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Posted 1 year ago

Hi Unfortantly since leaving the EU, any shipments from the UK entering your country would be subject to local customs charges in your country. This is out of our control and a charge determined by your authoritys. We do make it clear in our delivery infomation that international orders are liable to import charges when received.

Posted 1 year ago

“Always been amazing service and amazing helpful, lovely staff which every costumer needs xx”

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Posted 1 year ago

Kathryns is rated 4.8 based on 510 reviews